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CheapTickets Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Triple Room
215 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Quadruple Room
248 square feet
4 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Double or Twin Room
183 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Single Room
118 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Double or Twin Room (Attic)
183 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Single Room, Annex Building
140 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Superior Double or Twin Room, Annex Building
205 square feet
1 Queen Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double or Twin Room, Annex Building
183 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Triple Room (Attic)
Room with view
215 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Triple Room, Annex Building
215 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Double or Twin Room
205 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Quadruple Room
248 square feet
4 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Single Room
118 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Single Room (Attic)
Room with view
118 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Superior Triple Room, Annex Building
215 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
3-star hotel with a free shuttle to the slopes

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Restaurant
Business center

With a stay at Hotel Serena, you'll be centrally located in Cortina d'Ampezzo, within a 15-minute drive of Cortina d'Ampezzo Ski Resort and Dolomites. This ski hotel is 8.5 mi (13.6 km) from Tre Cime Nature Park and 9.4 mi (15.1 km) from Lake Misurina.

Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include concierge services, ski storage, and a fireplace in the lobby. You'll be on the slopes in no time with the complimentary ski shuttle.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Serena helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Serena is a smoke-free property.

  • Bar/lounge
  • Free ski shuttle
  • Ski passes available
  • Elevator
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Restaurant
  • Meeting rooms
  • Year Built - 1907
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Food and water bowls
  • Litter box
  • Pet grooming services
  • Safe-deposit box at front desk
  • Ski storage
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Concierge services
  • Snack bar/deli
  • Ballroom
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 52
  • Number of floors - 5
  • Number of buildings/towers - 2
  • Garden
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Russian
  • Moldovan
  • Romanian

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Serena offers 52 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads. This Cortina d'Ampezzo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Rainfall showerhead
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Separate bedroom
  • Highchair
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Bed sheets not available

Where to Eat

Hotel Serena has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Food and water bowls, litter boxes and pet grooming services are available

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that pets are not permitted in the restaurant.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and COVID-19 Guidelines (WHO).

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Staffed front desk

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SGS (3rd party expert - Global)

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Online Penalty Collection

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Serena Cortina d'Ampezzo
  • Serena Hotel Cortina d'Ampezzo
  • Hotel Serena Cortina d'Ampezzo
  • Hotel Serena Hotel
  • Hotel Serena Cortina d'Ampezzo
  • Hotel Serena Hotel Cortina d'Ampezzo

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and COVID-19 Guidelines (WHO).

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