Overall we had a good experience. The house a bit rundown primarily with the issues of draining in the upstairs rest room. They did notify of the issue upon check in, but looking into it, the plug in the upstairs toilet has deteriorated and needs to be replaced. We were messaging the hosts great using the app but on our last day before the day of checkout, communication just stopped from text messaging and the vrbo app. Not sure what happened, but hope they are ok.