When we first arrived, we were disappointed with the cleanliness. The shower windows in all bathrooms had smudges all over and didn't look like they had been cleaned, one of the comforters was soiled, one of the mirrors had a large smudge, some of the locks on the bathrooms were broken, the decks were covered in debris, the pantry door was leaning against the opening, and the couches/ pull out couch were filthy. The cleaners came back the day after we arrived to fix some of the more minor cleaning issues. They also had an upholstery cleaner come take care of the couches. Maintenance never came to fix the pantry door, locks, or decks. The location helped make up for some of the issues we experienced. It was disappointing having to spend the first couple days of vacation trying to get people to do their jobs.