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ProfilHotels Mercur

3.0 star property

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Photo gallery for ProfilHotels Mercur

The exterior of the Mercuri Hotel with a modern facade, large glass windows, and a prominent entrance.
A laptop on a desk with a view of a cityscape, including a clock tower, through a window with red curtains.
A hotel room with a bed, a small table, and a view of the cityscape.
A bakery counter with bread, pastries, and fruits. There are wooden tables and chairs, and a wall with a striped pattern.
A man with a suitcase entering a building through a glass door.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    â€Ș6 min walk‬
  • Place, City Hall Square
    â€Ș6 min walk‬
  • Place, StrĂžget
    â€Ș9 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    â€Ș22 min drive‬

Room options

View all photos for Classic Single Room

A hotel room with a bed, a desk, a chair, a painting on the wall, and a door leading to another room.

Classic Single Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

A hotel room with two beds, a painting on the wall, and a patterned carpet.

Classic Twin Room

7.2 out of 10
Good
(15 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

A hotel room with a bed, a desk, a chair, a window with red curtains, a radiator, and a painting on the wall.

Classic Queen Room

8.4 out of 10
Very good
(108 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

A hotel room with two beds, a desk, a chair, and a window with red curtains.

Classic Triple Room

7.2 out of 10
Good
(9 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

A hotel room with a bed, a small table, and a view of the cityscape.

Classic Queen Room Four

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

A hotel room with two beds, a painting on the wall, and a patterned carpet.

Classic Twin Room Four

  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior King Room

A hotel room with a large bed, two bedside tables, a desk, and a chair. There is a window with a view of a building and a flag.

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

A modern hotel room with a large bed, a desk, and a chair. There is a window with a view of buildings outside.

Superior King Room Four

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Copenhagen

A stay at ProfilHotels Mercur places you in the heart of Copenhagen, within a 10-minute walk of Tivoli Gardens and City Hall Square. .This hotel is 0.4 mi (0.7 km) from StrĂžget and 1.7 mi (2.8 km) from Nyhavn.

What's nearby

  • Tivoli Gardens - 6 min walk - 0.3 miles
  • City Hall Square - 6 min walk - 0.3 miles
  • Copenhagen City Hall - 7 min walk - 0.4 miles
  • StrĂžget - 9 min walk - 0.5 miles
  • University of Copenhagen - 10 min walk - 0.6 miles

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen Airport, Kastrup (CPH) - 27 min drive

Restaurants

  • â€ȘLobby Bar - ‬5 min walk
  • â€ȘØ12 Coffee and Eatery - ‬5 min walk
  • â€ȘAxelborg Bodega - ‬5 min walk
  • â€ȘCafĂ© Vivaldi - ‬5 min walk
  • â€ȘRoyal Bar - ‬4 min walk

About this property

ProfilHotels Mercur

ProfilHotels Mercur offers 119 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 119 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor tennis court and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

ProfilHotels Mercur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 332 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Mette Kamstrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and breakfast.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities
Older but well kept hotel, main train station and Tivoli Gardens.are around the corner, amazing breakfast variety and quality.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Lars

We enjoyed our stay. Good central location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness
Good location and helpful staff
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Anne

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and close to train station
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel to visit. Handy for most attractions.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Cossel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, happy to accommodate a change of room.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Per Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good area in Copehagen, easy check-in, friendly atmosphere.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Excellent value for money. Very large room in good condition. Very nice breakfast.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, a short walk from Copenhagen central station, pretty city view from the room, which was quiet. Good breakfast and easy check in/check out.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Very good night's sleep. Room was quiet and bed was comfy. Convenient location
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Suzette

Disliked: Staff & service, property conditions & facilities
Location was good
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great breakfast and very convenient. Just a heads up, rooms that are facing the train are a bit loins with the windows open.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Nice room with comfortable beds. Breakfast was perfect and not expensive, A lot of trains outside but no problem for us.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

olive

Liked: Amenities, property conditions & facilities
Room size very big. Location very close to Tivoli gardens and Central station. Staff friendly.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
Price quality ratio is good
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Staff was friendly and helpful. Rooms were clean. Good location right by a train station.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Bhavesh Chimanlal

Excellent
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Good breakfast. Convenient to walk into the city and also a metro outside.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Arne

Liked: Cleanliness, staff & service, room comfort
Room was ok. Lite old but ok. Breakfast very good.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Anupam

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious. Location was good. Room service was average.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and great location for time in Copenhagen. Only downside is the shower curtains - it's time these were updated to shower screens. Otherwise a good choice of hotel.
Stayed 6 nights in Nov 2025