A stay at ProfilHotels Mercur places you in the heart of Copenhagen, within a 10-minute walk of Tivoli Gardens and City Hall Square. .This hotel is 0.4 mi (0.7 km) from Strøget and 1.5 mi (2.4 km) from Nyhavn.
What's nearby
Tivoli Gardens - 6 min walk - 0.3 miles
City Hall Square - 6 min walk - 0.3 miles
Copenhagen City Hall - 7 min walk - 0.4 miles
Strøget - 7 min walk - 0.4 miles
University of Copenhagen - 10 min walk - 0.6 miles
Getting around
Vesterport Station - 2 min walk
Copenhagen Central Station - 6 min walk
Copenhagen Airport, Kastrup (CPH) - 27 min drive
Restaurants
Lobby Bar - 5 min walk
Axelborg Bodega - 5 min walk
Ø12 Coffee and Eatery - 5 min walk
Royal Bar - 4 min walk
Social Brew - 2 min walk
About this property
ProfilHotels Mercur
ProfilHotels Mercur offers 119 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 119 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor tennis court and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Property amenities
Internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
Offsite parking within 1,242.7 miles (DKK 265 per day)
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person
Things to do
Bicycle rentals
Bicycle storage
Outdoor tennis court
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Computer station
Accessibility
Elevator
More
1 building
6 floors
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Shampoo
Soap
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Electric kettle
More
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Recycling
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of DKK 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 300.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately DKK 180 per person
Nearby parking fee: DKK 265 per day (6561680 ft away)
Pet fee: DKK 300 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: DKK 300.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.
Property is also known as
Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen
ProfilHotels Mercur Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 332 out of 1000 reviews
10 - Excellent
332
Rating 8 - Good. 409 out of 1000 reviews
8 - Good
409
Rating 6 - Okay. 168 out of 1000 reviews
6 - Okay
168
Rating 4 - Poor. 65 out of 1000 reviews
4 - Poor
65
Rating 2 - Terrible. 26 out of 1000 reviews
2 - Terrible
26
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
Reviews
8/10 Good
Ulrikke
Jan 2, 2026
Ulrikke
Stayed 3 nights in Dec 2025
10/10 Excellent
Christopher
Jan 2, 2026
Christopher
Stayed 2 nights in Dec 2025
8/10 Good
Elin
Dec 30, 2025
Liked: Staff & service
Elin
Stayed 5 nights in Dec 2025
10/10 Excellent
Carina
Dec 30, 2025
Liked: Cleanliness, staff & service, amenities
Ja
Carina
Stayed 1 night in Dec 2025
10/10 Excellent
Leo
Traveled with group
Dec 30, 2025
Liked: Cleanliness, staff & service, amenities
Older but well kept hotel, main train station and Tivoli Gardens.are around the corner, amazing breakfast variety and quality.
Good location. Staff lovely. Room was clean. Shower could’ve been slightly better, the lights were confusing.
Room was quite big and would stay there again
Clare
Stayed 3 nights in Dec 2025
10/10 Excellent
Marianne
Dec 5, 2025
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly