See all properties

ProfilHotels Mercur

3.0 star property

Choose dates to view prices

Photo gallery for ProfilHotels Mercur

Front of property - evening/night
Interior entrance
Desk, bed sheets
Classic Queen Room Four | Desk, bed sheets
Daily buffet breakfast (DKK 180 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    ‪6 min walk‬
  • Place, City Hall Square
    ‪6 min walk‬
  • Place, Strøget
    ‪7 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪20 min drive‬

Room options

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.2 out of 10
Good
(15 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.4 out of 10
Very good
(107 reviews)
  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.2 out of 10
Good
(9 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception
Ibsens Hotel
  • Spa
  • Free WiFi
  • Restaurant
  • Gym
4.6 out of 5, Wonderful, 1,062 reviews
$126 nightly
The price is $157
Mar 9 - Mar 10
Total with taxes and fees
Ibsens Hotel

About the neighborhood

Copenhagen

A stay at ProfilHotels Mercur places you in the heart of Copenhagen, within a 10-minute walk of Tivoli Gardens and City Hall Square. .This hotel is 0.4 mi (0.7 km) from Strøget and 1.5 mi (2.4 km) from Nyhavn.

What's nearby

  • Tivoli Gardens - 6 min walk - 0.3 miles
  • City Hall Square - 6 min walk - 0.3 miles
  • Copenhagen City Hall - 7 min walk - 0.4 miles
  • Strøget - 7 min walk - 0.4 miles
  • University of Copenhagen - 10 min walk - 0.6 miles

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen Airport, Kastrup (CPH) - 27 min drive

Restaurants

  • ‪Royal Bar - ‬4 min walk
  • ‪Ø12 Coffee and Eatery - ‬5 min walk
  • ‪Axelborg Bodega - ‬5 min walk
  • ‪Lobby Bar - ‬5 min walk
  • ‪Social Brew - ‬2 min walk

About this property

ProfilHotels Mercur

ProfilHotels Mercur offers 119 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 119 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor tennis court and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

ProfilHotels Mercur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 332 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very comfortable bed, and room was clean. Breakfast was very good. Good variety of options for breakfast including milk alternatives. The shower is not separate from the rest of the bathroom though.
Stayed 4 nights in Nov 2025

2/10 Terrible

Rasmus

Liked: Cleanliness
Disliked: Staff & service
Tjek ind foregik ekstremt uprofessionelt. Housekeeping vadede ind 2 gang i løbet af morgenen. Igen utroligt uprofessionelt
Stayed 1 night in Nov 2025

8/10 Good

Anupam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious. Location was good. Room service was average.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heléne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Erika

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, location was great, quite literally really close distance to Stroget and Nyhavn and essentially everything you want to do. Groceries really close, safe area, great common area. Only problem was the shower. There was not any water pressure and nothing could be done about it. Otherwise was great.
Stayed 2 nights in Nov 2025

8/10 Good

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had what we needed. It was basic. There was no aircon which meant the room was very hot and stuffy. It was too noisy to keep the window open at night. No English breakfast tea or milk provided in the room. Room was rather dated, could do with a refurb. Bed was very soft and hot. Shower was pretty good but had to get into a high sided bath to shower. Bath was tiny so hardly worth being there. Good soap/body wash etc provided. Safe didn’t work. No drawers or shelves for clothing which meant keeping in case, something I hate. Breakfast facilities were great. All staff were very helpful. Only got bottled water in room on first day of stay. Great location for access to the city centre, sights etc and for travel outside. It was clean and tidy too.
Stayed 3 nights in Nov 2025

8/10 Good

Mette Kamstrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Great for an amazing spot in an expensive city. Breakfast is decent for the price and staff are attentive and the room for the price is great! Only downside is the key system... the keys frequently lose charge even if left in the room, and while the staff persistently blamed us, I can assure them, while I had a good stay, if the key stays in the room, it is not my fault the door/master electricity charge gets lost.
Stayed 5 nights in Nov 2025

2/10 Terrible

Laila

Stayed 1 night in Nov 2025

8/10 Good

Malik

Traveled with family
Liked: Staff & service
Ja
Stayed 1 night in Nov 2025

8/10 Good

Lars

Liked: Cleanliness, staff & service, amenities
Yes, it is a bit of a worned out hotel. But you'd know that if you read the reviews. It had what I needed
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathon

Stayed 1 night in Oct 2025

4/10 Poor

Peter

Stayed 1 night in Oct 2025

8/10 Good

Ulla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Shane, Bald Hills

Stayed 1 night in Oct 2025

6/10 Okay

Kim

Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Andreas

Stayed 1 night in Oct 2025

4/10 Poor

Lise

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

ilari

Stayed 2 nights in Oct 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious and plenty of it. I liked the variety each day. It wasn't always the same stuff. Our room however was very warm and difficult to sleep in. We were offered a fan but decided against it fearing the noise would keep us awake. The people at reception were very helpful and courteous.
Stayed 3 nights in Oct 2025

6/10 Okay

Klaus

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bad extra bed

The extra bed where very bad. No sleep the first night :-(
Stayed 2 nights in Oct 2025

8/10 Good

Diosa, Streamwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choices
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness
Good location and helpful staff
Stayed 4 nights in Oct 2025

8/10 Good

Sara

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025