When we checked in, the door lock was broken and would not work. The staff came back multiple times to fix it but each time they were not able to. They were able to let us in but told us that if we left, we would have to go back to reception to be let in to our room. It finally got fixed after a couple of hours.
In terms of cleanliness, there were spider webs in the corners of the room, the kitchenette was dusty and the bedsheets smelled like wet laundry. When we requested for the room to be cleaned, they didn't change the sheets or clean the kitchenette. They only took out the trash.
This room was also advertised online as accommodating 3 people. We booked it with that intention until the hotel told us that it could only sleep 2. Our third person had to find other accommodations the day before she arrived because the hotel would not make an exception despite their misleading advertisement. They did not offer us anything to help fix the situation.
Would not stay here again.