Staff was super friendly! Location is convenient and easy to walk to city center and restaurants, plus metro is close. The lobby is wonderful, my kids loved it, but it’s just as nice for adults to hang out. The pool looks great, unfortunately we didn’t take time to swim…. Next time! All that being said, the room is basic and non-luxurious. If hanging in your room is more your thing, then you may prefer a different hotel. For our family, this place was perfect.