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A Hotels City

3.0 star property

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Photo gallery for A Hotels City

Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout drapes
Double Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout drapes
Reception
Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout drapes
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Bar

Explore the area

View in a map
Viktoriagade 2, Copenhagen, 1655
  • Place, Tivoli Gardens
    ‪7 min walk‬
  • Place, City Hall Square
    ‪9 min walk‬
  • Place, Strøget
    ‪12 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪19 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout drapes

Single Room, Private Bathroom

  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout drapes

Double Room, Private Bathroom

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Individually furnished, desk, laptop workspace, blackout drapes

Triple Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Private Bathroom

Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 Double Bed, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | Individually furnished, desk, laptop workspace, blackout drapes

Economy Double Room, Shared Bathroom

  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room, Shared Bathroom

Shared bathroom

Economy Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Property entrance
CABINN Copenhagen
  • Pet friendly
  • Free WiFi
  • Gym
  • Breakfast available
3.5 out of 5, Good, 6,922 reviews
$95 nightly
The price is $118
Mar 14 - Mar 15
Total with taxes and fees
CABINN Copenhagen

About the neighborhood

Copenhagen

A stay at A Hotels City places you in the heart of Copenhagen, within a 15-minute walk of Tivoli Gardens and City Hall Square. .This hotel is 0.6 mi (0.9 km) from Strøget and 1.7 mi (2.7 km) from Nyhavn.

What's nearby

  • Tycho Brahe Planetarium - 3 min walk - 0.2 miles
  • DGI-Byen - 7 min walk - 0.4 miles
  • Tivoli Gardens - 7 min walk - 0.4 miles
  • City Hall Square - 9 min walk - 0.5 miles
  • Strøget - 12 min walk - 0.7 miles

Getting around

  • Copenhagen Central Station - 7 min walk
  • Vesterport Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 23 min drive

Restaurants

  • ‪Mikkeller Bar Viktoriagade - ‬1 min walk
  • ‪Delphine - ‬2 min walk
  • ‪ORSA Coffee - ‬2 min walk
  • ‪Bloom - ‬1 min walk
  • ‪Curfew - ‬2 min walk

About this property

A Hotels City

Hotel with a bar, 8-minute walk to Tivoli Gardens
A Hotels City offers 28 accommodations with complimentary toiletries and blackout drapes/curtains. These individually furnished accommodations include desks. 42-inch LCD televisions come with premium cable channels.

Bathrooms include showers. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested. Renovation of all guestrooms was completed in January 2025.

Stay in one of 28 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.
This hotel offers designated smoking areas.
Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and multilingual staff.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)
  • Renovated guestrooms - January 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 350
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: DKK 500
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: DKK 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: DKK 350 (subject to availability)
  • Late check-out fee: DKK 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Hotel Viktoria
Hotel Viktoria Copenhagen
Viktoria Copenhagen
Hotel Viktoria
A Hotels City Hotel
A Hotels City Copenhagen
A Hotels City Hotel Copenhagen

A Hotels City Reviews

Reviews

6.2
Rating 10 - Excellent. 84 out of 545 reviews
Rating 8 - Good. 133 out of 545 reviews
Rating 6 - Okay. 147 out of 545 reviews
Rating 4 - Poor. 97 out of 545 reviews
Rating 2 - Terrible. 84 out of 545 reviews

6.8/10

Cleanliness

5.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Emil

Det var super godt og nemt. Men man kunne lugte der var nogen som havde ryger derinde
Stayed 1 night in Nov 2025

8/10 Good

Ann-Sofie

Stayed 2 nights in Nov 2025

8/10 Good

Finn Dyre

Liked: Cleanliness, staff & service, amenities
The room was great and the staff friendly. I just had a problem to get the electronic key working.
Stayed 1 night in Nov 2025

8/10 Good

Ingelise

N
Stayed 1 night in Oct 2025

8/10 Good

Peter, Snoqualmie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Our room was spacious – and light with 3 full windows – and squeaky clean, exactly as advertised. Location is near perfect; walking distance to metro, trains, busses, endless restaurants and bars, shopping ... all of central Copenhagen. Check-in was challenging in that the on-line process to register and have electronic keys activated never worked and the phone customer support was unavailable much of the time. However, even at midnight, they picked up immediately using the local number when we were at the door and unlocked the lobby door remotely, so we could pick up and activate keys in the lobby.
Stayed 2 nights in Oct 2025

4/10 Poor

Camelia

Liked: Cleanliness
Disliked: Staff & service, amenities
No staff at all. Complicated requirements to check in. There was food in the fridge left by previous guest. No possibility to plug the bedside lamps. The TV did not work
Stayed 1 night in Oct 2025

8/10 Good

Greg

Stayed 2 nights in Oct 2025

6/10 Okay

Helena

Disliked: Staff & service, room comfort

Kunde varit bättre

Det fanns ingen hiss, trappsteget in i korridoren var väldigt högt. Det fanns inga glas och bara två handdukar.
Stayed 1 night in Oct 2025

8/10 Good

Salma

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was better than I expected based on past reviews. It was clean, comfortable and very central located. I know I was not going to a 5 star hotel so I was expecting as much. The only feedback for improvement is provide extra pillows. A lift could be a major plus and of course the carpets could use an update. Other than that a perfect stay.
Stayed 3 nights in Oct 2025

4/10 Poor

Oliver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dated and the whole place smells of sewage.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kamile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

6/10 Okay

Anne

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Unmanned, so service level is questionable, but good instructions for an easy check in and check out process was provided. Room was clean and pretty enough. Lamp bulb for the bedside lamp was expired, couldn't figure out how to make a service notification for staff. Bed lacked a top-matress and therefore extremely hard and uncomfortable to sleep on. There was good sound proofing from the outside in the windows, but had to tighten a latch myself, half the latches were undone when i arrived. The door to the hallway was gaping all around the frame though. Letting in light and noice from the hallway, stairs and other guests. Had a private bathroom wich was a small "shower over toilet" type (which is absolutely fine), but lacked a hook for the towel, when just needed after hand washing/facewashing/toothbrushing.
Stayed 1 night in Oct 2025

6/10 Okay

Jørgen

Disliked: Cleanliness, property conditions & facilities
Der lugter mærkeligt på værelse 301, det lugter som noget spray af en art
Stayed 1 night in Oct 2025

6/10 Okay

Maria

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jakob

Traveled with family
Stayed 2 nights in Oct 2025

8/10 Good

Agnethe

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Rooms a clean there’s is what u see on the pic. Very good location everything is just around the corner. No staff u book in online via a app little confusing at first but we figured it out so that’s fine.
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness
okay
Stayed 1 night in Oct 2025

8/10 Good

Ole Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Natasja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårligt
Stayed 1 night in Oct 2025

6/10 Okay

Danielle

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Triple room was clean and spacious. New towels and toilet roll provided every day. Only issue with the room was that the mini fridge didn’t work but we were rarely in the room so didn’t really need it. Couldn’t hear any noise from the other rooms during our stay other than doors closing. Online check in and out was super quick and easy. Had no issues with room key via app. No elevator in the hotel so carrying luggage up stairs wasn’t ideal. Cleaning staff provided extra pillows when requested. Other than that one interaction, no other staff were seen during our visit. Couldn’t see where to store luggage even though this was advertised however, Copenhagen Central Station is a short walk away and lockers can be used for 90dkk or less per day. Hotel is a good base close to public transportation and attractions.
Stayed 4 nights in Oct 2025

2/10 Terrible

Janne

Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 1 night in Oct 2025

8/10 Good

Pia Ringø

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
The room was clean. The bathroom was little, but okay You can help in the bathroom with spirit to the toilet.
Stayed 2 nights in Oct 2025

2/10 Terrible

Yalda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vad hotel

I had a very bad experience at this hotel. The service was terrible – the staff were neither friendly nor helpful. There was no parking area, which made everything very inconvenient. The room was extremely dirty, and the toilet was in awful condition. It seemed like nothing had been properly cleaned for a long time. There was a bad smell, and I didn’t feel comfortable staying there at all. I do not recommend this hotel to anyone. It’s far from what you would expect for the price.
Stayed 1 night in Oct 2025

2/10 Terrible

Anina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in a long time. Bathroom had a very bad smell and it was so dirty. The pictures from the booking is not at all the reality.
Stayed 2 nights in Oct 2025

4/10 Poor

Mikaela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Skicket på rummen stämmer inte överens med bilderna. står att det fanns möjlighet till mini bar.Inget äns en mugg fanns tillgänglig. Enter väldigt fräsch men för övrigt väldigt ner gånget.
Stayed 2 nights in Oct 2025