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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Superior Twin Room
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Other room types
Superior Double Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 Double Bed
108 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room, Accessible
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Classic Room
86 square feet
1 Double Bed 1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
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Luxury Twin Room (Penthouse)
140 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Executive Twin Room
108 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 King Bed
129 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Double Room (Penthouse)
140 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Luxury Twin Room (Suite)
129 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star spa hotel near Conwy Castle

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Restaurant

When you stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, within a 5-minute drive of Conwy Castle and Llandudno West Shore Beach. This 4-star hotel is 25.2 mi (40.5 km) from Beaumaris Castle and 1.8 mi (2.9 km) from Bodysgallen Hall.

Stay in one of 74 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless Internet access, wedding services, and a banquet hall.

Enjoy local cuisine at Marina Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 10:30 AM.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from December 5 2020 to January 20 2021 (dates subject to change).

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Quay Hotel and Spa features a marina and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers a fitness center, a sauna, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quay Hotel and Spa has designated areas for smoking.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Marina on site
  • Free breakfast
  • Spa treatment room(s)
  • Porter/bellhop
  • Restaurant
  • Meeting rooms
  • Year Built - 2007
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Computer station
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Designated smoking areas
  • Banquet hall
  • Parking (limited spaces)
  • Total number of rooms - 74
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish
  • Russian

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Quay Hotel and Spa offers 74 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Free bottled water
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • Bathtub or shower
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Grab bar - near toilet

Where to Eat

A complimentary full breakfast is served on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 10:30 AM.

Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Marina Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Pet Policy

  • Pets allowed for an extra charge of GBP 25.00 per pet, per night
  • Dogs only

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Cashless transactions are available

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Online Penalty Collection

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: GBP 25.00 per pet, per night
  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Quay Conwy
  • Quay Hotel Spa
  • Quay Hotel Conwy
  • Quay Hotel and Spa Hotel
  • Quay Hotel and Spa Conwy
  • Quay Hotel and Spa Hotel Conwy

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

National Rating

This property has received its official star rating from Visit Wales.

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