IXORA Hotel and Spa

Property class: 3

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Interior
Interior
Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout drapes
Interior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
$166
$139 nightly
$166 total
Total with taxes and fees
Apr 26 - Apr 27

Explore the area

View in a map
Conway Road, Conwy, Wales, LL32 8QE
  • Place, Conwy Valley Maze
    ‪4 min drive‬
  • Place, Eryri National Park
    ‪5 min drive‬
  • Place, Swallow Falls
    ‪23 min drive‬

Room options

King Deluxe Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

King Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room, Valley View

10.0 out of 10
Exceptional
(4 reviews)
  • Valley view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

King Room Woodland View

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Twin Room Woodland View

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Queen Accessible Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Conwy

Located in Conwy, IXORA Hotel and Spa is within a 15-minute drive of Eryri National Park and Conwy Castle. .This spa hotel is 1.3 mi (2 km) from Conwy Valley Maze and 3.2 mi (5.2 km) from Fairy Falls Waterfall.

What's nearby

  • Conwy Valley Maze - 4 min drive - 1.3 miles
  • Eryri National Park - 5 min drive - 1.7 miles
  • Conwy Castle - 19 min drive - 8.5 miles
  • Eryri National Park Visitor Centre - 20 min drive - 10.0 miles
  • Swallow Falls - 23 min drive - 12.1 miles

Getting around

  • Tal-y-Cafn Station - 8 min drive
  • John Lennon Airport (LPL) - 95 min drive

Restaurants

  • ‪Tu Hwnt I'r Bont Tearooms - ‬11 min drive
  • ‪The Erskine Arms - ‬14 min drive
  • ‪Bank of Conwy - ‬13 min drive
  • ‪Two The Square - ‬14 min drive
  • ‪Castle Gallery Tea Rooms - ‬14 min drive

About this property

IXORA Hotel and Spa

IXORA Hotel and Spa offers 106 accommodations with safes and hair dryers. This Conwy hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 106 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials.
At IXORA Hotel and Spa, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
IXORA Hotel and Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults, and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 30.00 per person per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

IXORA Hotel Spa
IXORA Hotel and Spa Hotel
IXORA Hotel and Spa Conwy
IXORA Hotel and Spa Hotel Conwy

IXORA Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 179 reviews
Rating 8 - Good. 44 out of 179 reviews
Rating 6 - Okay. 9 out of 179 reviews
Rating 4 - Poor. 7 out of 179 reviews
Rating 2 - Terrible. 6 out of 179 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Charlotte

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff were really helpful & friendly. Checking in went smoothly. The staff in the spa were also lovely. Room wasn't very clean, dirty hand prints on the shower doors, dirty walls in the toilet. But apart from that we did have a wonderful stay. Breakfast was plentiful & fresh. Would definitely come back again.
Stayed 1 night in Jan 2026

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities
Booked one night for spa break spa fully booked with people on day packages and local people we walked past and people crammed in like sardines did not look enjoyable at all !! the price of spa should be included in room rate so the paying staying guests who have travelled get to use spa and it’s not crammed and overbooked complete waste of time a lot young people lots of drugs being smoked in rooms the snell was disgusting fire alarms went off ruining our stay even more ! Called reception to complain he said they had several complaints on the drugs the wave machine broken so nothing much to see or do no pubs or restaurants on walking distance for 20 minutes drive away, evening meal was lovely breakfast was awful cheap bacon and sausage will not returm
Stayed 1 night in Jan 2026

8/10 Good

Vicki

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and hotel was really nice and really friendly staff. Only downside was the bed was really firm and we found it quite uncomfortable as we prefer a softer mattress.
Stayed 2 nights in Jan 2026

8/10 Good

Natalie

The staff are very
Stayed 2 nights in Jan 2026

4/10 Poor

Graham

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel itself is good, although a bit overrated. Staff very polite and very kind always willing to help. Unfortunately, our stay was spoiled straight upon arrival. We have been told that we can book spa in on arrival to the hotel. So we deciaded to go with this place as a birthday treat for my wife. Unfortunately when we arrived we were advised no free spaces and we couldnt get accomodated. This was not ideal as there isnt much to do around....and obvioulsy we wouldnt of come here knowing spa was no go.... big downfall. We stayed 1 night. Hotel is nice . We had a breakfast following morning [ its on a pricey end] it has a hot food and a continental option. Continental option was a bit crap, sweet teats like croissant and chocolate buns were hard, i bet you could knock someone out with it :) all in all, stay was as it was .... will we come back? Probably not. The big compliment to lady on reception with long hair, (3rd and 4th of Jan)who was the most helpful, supportive and friendly woman there :)
Stayed 1 night in Jan 2026

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was very good
Stayed 1 night in Jan 2026

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel! We're booking again
Stayed 2 nights in Dec 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and attentive. The cleanliness of the hotel was impeccable and the spa was excellent. The rooms had everything we needed and the shower was very good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a fantastic time at the hotel with our young daughter. The restaurant food was lovely, a little pricey, but can't complain about how nice the food was or portion sizes. Staff were all lovely. Breakfast was nice, personally I would have liked more fruit as an option but that's just me. Perfect location, with kids adventure activities across from the hotel ( skate park, ninja adventure activities, climbing walls etc) also nice for the adults that it has a spa for some downtime.
Stayed 2 nights in Dec 2025

8/10 Good

Anastasija

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is a good hotel with some minuses. Clean, new, stylish rooms with big single beds. But. The TV works only through phone mirroring. No other connection options. At reception we received rather rude comments like: “You’re lucky if your phone connects.” Breakfast is very basic: mini pastries and a classic British breakfast buffet. You can’t open the windows, although there is air conditioning and you can choose the room temperature. A strange detail — there is no toilet brush in the bathroom. Some staff members were friendly and helpful, while others behaved as if they didn’t care. No apologies and no real attempt to help with the TV issue.
Stayed 1 night in Dec 2025

10/10 Excellent

Meg

Stayed 1 night in Dec 2025

10/10 Excellent

Evie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, room was spotless, breakfast was really good lots of choice, will definitely come back.
Stayed 1 night in Nov 2025

10/10 Excellent

Angad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and service
Stayed 2 nights in Dec 2025

10/10 Excellent

Vida

Traveled with family
Liked: Cleanliness, staff & service, amenities
Every thing it was perfect. Clean. Nice.modern.
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was fine, shower was good. Food menu ok - not much fish. Very disappointing nil access to spa on evening and £25/person/visit is not what you expect when you book a spa hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Mat

Liked: Cleanliness, staff & service, amenities
Clean room - love the privacy screen. Nice staff. Nice food. Nice spa. Couldn’t ask for more
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Clean rooms, staff very friendly, big beds enjoyed the spa would recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Spa was great
Stayed 1 night in Nov 2025

10/10 Excellent

Mazhir

Liked: Cleanliness, amenities
Spa facilities are brilliant
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything in the hotel was spotless, all the staff were very pleasant and helpful, breakfast was delicious. Lovely hotel. Would definitely recommend.
Stayed 1 night in Nov 2025