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SureStay Plus Hotel by Best Western Point Richmond

Property class: 2.5

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

A reception area with a wooden floor, blue patterned chairs, a colorful sofa, and artwork on the walls.
A hotel room with two beds, a TV, a painting, and a bathroom door.
A modern kitchen area with waffle makers, a coffee station, and a toaster.
A hotel with a modern design, a prominent sign for SureStay Plus Hotel, and a parking lot with a few cars.
A spacious hotel room with a patterned carpet, recessed lighting, and a door on the right.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $99
$90 nightly
$99 total
Total with taxes and fees
Nov 5 - Nov 6

Explore the area

View in a map
915 W Cutting Blvd, Richmond, CA, 94804
  • Place, Marina Bay Trail
    ‪13 min walk‬
  • Place, Keller Beach
    ‪13 min walk‬
  • Place, San Francisco Bay
    ‪13 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern bathroom with a glass-enclosed shower, a white toilet, and a sink with a mirror above it.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(105 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a TV, a painting, and a bathroom door.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A modern bathroom with a glass-enclosed shower, a white toilet, and a sink with a mirror above it.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a chair with a colorful chair cover, a standing lamp, a window with a black and white pattern, and a wall with a green and blue geometric design.

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a TV, a painting, and a bathroom door.

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a chair with a colorful chair cover, a standing lamp, a window with a black and white pattern, and a wall with a green and blue geometric design.

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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Total with taxes and fees
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About the neighborhood

Richmond

With a stay at SureStay Plus Hotel by Best Western Point Richmond in Richmond (Point Richmond), you'll be within a 15-minute drive of San Francisco Bay and Berkeley Marina. .This hotel is 16.8 mi (27 km) from Muir Woods National Monument and 17 mi (27.4 km) from Moscone Convention Center.

What's nearby

  • Marina Bay Trail - 13 min walk - 0.7 miles
  • Keller Beach - 13 min walk - 0.7 miles
  • San Francisco Bay - 13 min walk - 0.7 miles
  • Golden State Model Railroad Museum - 19 min walk - 1.1 miles
  • Richmond Museum of History - 3 min drive - 1.6 miles

Getting around

  • Richmond Transit Center - 4 min drive
  • El Cerrito del Norte Station - 7 min drive
  • Oakland Intl. Airport (OAK) - 33 min drive

Restaurants

  • ‪East Brother Beer Co. - ‬19 min walk
  • ‪Golden Gate Bistro - ‬3 min drive
  • ‪7-Eleven - ‬2 min drive
  • ‪Frosty King - ‬2 min drive
  • ‪The Backyard - ‬16 min walk

About this property

SureStay Plus Hotel by Best Western Point Richmond

SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 107 guestrooms featuring refrigerators and microwaves. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 486 out of 1075 reviews
Rating 8 - Good. 202 out of 1075 reviews
Rating 6 - Okay. 167 out of 1075 reviews
Rating 4 - Poor. 77 out of 1075 reviews
Rating 2 - Terrible. 143 out of 1075 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean Amazing customer service
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful staff and good breakfast plenty of parking space
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people ! Thank you 🙏
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and fresh breakfast plenty of parking
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Breakfast and the room where dirty
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Love my stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & breakfast is good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great customer service good breakfast clean room would stay again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by Estefany at front desk and Leticia at the breakfast buffet. I thank you both for making my stay so comfortable. I will be back and I do recommend this hotel. The rooms are clean, big counters, nice hot showers.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Very thin walls, you can hear everything.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean bed comfortable and bathtub was clean and not all nasty like some hotel so that a big plus for me
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Amenities
The room was fine, clean and comfortable. Room service was available but was irregular. Staff friendly and helpful. A laundry room was available but the reception didn't have quarters so it couldn't be used. Breakfast was very good even if it became a bit boring after 3 weeks. Parking was excellent.
Stayed 21 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Pool was closed unfortunately for the kids my only complaint
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
This hotel is more for the long term rental for workers and not so many visitors. The wifi was terrible. The staff is nice. The breakfast is minimal. The pool is dirty and useless: in July you need long sleeves shirts🙂
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
What i enjoyed about the place was its quietness. The place does need some up keep, but for the price I paid it was ok.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I think of point Richmond, I imagined a really nice and fancy area. This is not it. This hotel is located right next to an I580 on ramp and railroad tracks. The hotel provides ear plugs for your “comfort “. The first night I stayed there were a bunch of hooligans burning rubber in the parking lot. The only thing that saves this hotel is the full breakfast they provide. It’s actually pretty good and the coffee is good too. The staff is nice.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
It was so so... it's noisy as heck. Breakfast was subpar. Night check in guy at window smelled like he was smoking marijuana I'm the office. Parking was a bit tight with a trailer
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Room was clean and beds were comfortable, looked newly remodeled. There were some blinking lights outside and train noise. The blinds were pretty good at blocking most light and they provided ear plugs for noise.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and nice. Price is very reasonable. The only problem is the noise of the traffic from the freeway and the diesel gas station, very noisy even at night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had simple things for breakfast. The room did have a strong cigarette smell for being a non-smoking room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and helpful staff.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool unavailable, dirty bathroom, breakfast was good
Stayed 1 night in Apr 2026