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Extended Stay America Suites Richmond Hilltop Mall

2.5 star property

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Photo gallery for Extended Stay America Suites Richmond Hilltop Mall

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
$118
$107 nightly
$118 total
Total with taxes and fees
Mar 14 - Mar 15

Explore the area

View in a map
3170 Garrity Way, San Pablo, CA, 94806
  • Place, Richmond Care Center
    ‪10 min walk‬
  • Place, Cinemark Century Hilltop 16
    ‪10 min walk‬
  • Place, Contra Costa College
    ‪20 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪43 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Pablo

When you stay at Extended Stay America Suites Richmond Hilltop Mall in San Pablo, you'll be near the airport, within a 5-minute drive of Contra Costa College and San Pablo Lytton Casino. .This hotel is 7.7 mi (12.3 km) from San Francisco Bay and 10.2 mi (16.4 km) from University of California, Berkeley.

What's nearby

  • Richmond Care Center - 10 min walk - 0.5 miles
  • Cinemark Century Hilltop 16 - 10 min walk - 0.6 miles
  • Contra Costa College - 20 min walk - 1.1 miles
  • Moscone Convention Center - 34 min drive - 20.6 miles
  • Oracle Park - 34 min drive - 20.6 miles

Getting around

  • El Cerrito del Norte Station - 14 min drive
  • Richmond Transit Center - 16 min drive
  • Oakland Intl. Airport (OAK) - 46 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive
  • ‪Jack in the Box - ‬4 min drive

About this property

Extended Stay America Suites Richmond Hilltop Mall

Extended Stay America Suites Richmond Hilltop Mall offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 101 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Hilltop Mall Hotel
Extended Stay America Hilltop Mall
Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
Extended Stay America Richmond Hilltop Mall Hotel San Pablo
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Richmond Hilltop Mall San Pablo
Extended Stay America Richmond Hilltop Mall
Hotel Extended Stay America - Richmond - Hilltop Mall San Pablo
San Pablo Extended Stay America - Richmond - Hilltop Mall Hotel
Extended Stay America - Richmond - Hilltop Mall San Pablo
Hotel Extended Stay America - Richmond - Hilltop Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Suites Richmond Hilltop Mall Hotel
Extended Stay America Suites Richmond Hilltop Mall San Pablo

Extended Stay America Suites Richmond Hilltop Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 315 out of 1002 reviews
Rating 8 - Good. 192 out of 1002 reviews
Rating 6 - Okay. 183 out of 1002 reviews
Rating 4 - Poor. 150 out of 1002 reviews
Rating 2 - Terrible. 162 out of 1002 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Averi, Stafford

Liked: Cleanliness, amenities, property conditions & facilities
There were some odd smells throughout the hotel, like a strong burnt food smell from the microwave as soon as I walked into my room, or a musty smell in the hallways and the stairwell. Other than that, it was good
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria

Good
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday, solo stay-cay: Brought my food/drinks, personal items, and never left the room! The pot, pan and tableware provided were sufficient. The fact that the lounge chair is a recliner was a kiss from God! I only wish they allowed firesticks to connect to the TV or provided Netflix or something. Two nights might've turned into four!
Stayed 2 nights in Nov 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Nov 2025

10/10 Excellent

Ruben

Stayed 1 night in Nov 2025

2/10 Terrible

myron

Disliked: Cleanliness, staff & service, amenities
No elevator
Stayed 2 nights in Oct 2025

6/10 Okay

Diamond

Stayed 1 night in Oct 2025

8/10 Good

Shineah

Stayed 1 night in Nov 2025

4/10 Poor

Joseph

Disliked: Cleanliness
I booked this hotel for my son and his kids specifically because it says breakfast but there was NO BREAKFAST at all. He could have stayed at my hotel and bought breakfast if we had known. FALSE ADVERTISEMENT on website.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cesar

Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

francisco

Stayed 1 night in Nov 2025

10/10 Excellent

Cesar

Stayed 2 nights in Nov 2025

10/10 Excellent

George

Stayed 1 night in Oct 2025

10/10 Excellent

charonda

Stayed 1 night in Oct 2025

6/10 Okay

Tempest

Liked: Staff & service
Disliked: Amenities
The staff was courteous but the building and room was reminiscent of a halfway house.
Stayed 2 nights in Oct 2025

6/10 Okay

Tiana

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was no breakfast choices other than a nutrigrain bar. The bedroom bathroom door was in poor condition. The door to the room didnt lock all the time. No conditioner Staff was really nice though.
Stayed 1 night in Oct 2025

4/10 Poor

Christa

Business traveler, Traveled with family
Liked: Room comfort
Very strong off putting musty odor in multiple rooms. Would recommend only for short stays. They do allow pets which is the only reason we booked.
Stayed 7 nights in Oct 2025

8/10 Good

Mahmoud

Stayed 5 nights in Oct 2025

10/10 Excellent

Cristina

Stayed 1 night in Oct 2025

4/10 Poor

Alejandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Oct 2025

8/10 Good

Randy

Stayed 1 night in Oct 2025

6/10 Okay

Ronal

Stayed 1 night in Oct 2025