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Concord Plaza Hotel

3.5 star property

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Indoor pool
Lobby
Indoor wedding
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

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45 John Glenn Drive, Concord, CA, 94520
  • Place, The Veranda
    ‪11 min walk‬
  • Place, Sunvalley Shopping Center
    ‪1 min drive‬
  • Place, Six Flags Hurricane Harbor Concord
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Non Smoking (King)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, Non Smoking (King)

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Concord

Located in Concord, Concord Plaza Hotel is in the business district, within a 5-minute drive of The Veranda and Chilpancingo Dog Park. .This golf hotel is 16.7 mi (26.9 km) from University of California, Berkeley and 1.1 mi (1.8 km) from Willows Theater.

What's nearby

  • The Veranda - 11 min walk - 0.6 miles
  • Sunvalley Shopping Center - 1 min drive - 0.9 miles
  • California Grand Casino - 2 min drive - 1.2 miles
  • Six Flags Hurricane Harbor Concord - 2 min drive - 0.9 miles
  • Todos Santos Plaza - 3 min drive - 1.4 miles

Getting around

  • North Concord-Martinez Station - 9 min drive
  • Martinez Station - 14 min drive
  • Oakland Intl. Airport (OAK) - 35 min drive

Restaurants

  • ‪In-N-Out Burger - ‬14 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Jollibee - ‬13 min walk
  • ‪Yard House - ‬16 min walk
  • ‪Dave & Buster's - ‬15 min walk

About this property

Concord Plaza Hotel

Concord Plaza Hotel offers 323 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course. In addition to an indoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 323 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Practice your swing on the golf course and enjoy other recreational amenities, such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
At Concord Plaza Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Concord? This hotel has 6024 square feet (560 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Concord Plaza Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 16 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 9-hole golf course
  • Golf caddies
  • Golf carts
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Private wine tours
  • Pro golf shop
  • TV in common areas
  • Wine tours

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (6,024 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 25 2026 to July 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 9:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Concord Walnut Creek
Crowne Plaza Concord Walnut Creek
Crowne Plaza Walnut Creek
Crowne Plaza Walnut Creek Concord
Crowne Plaza Walnut Creek Hotel
Walnut Creek Concord
Crowne Plaza Concord Walnut Creek Hotel
Concord Plaza Hotel Hotel
Concord Plaza Hotel Concord
Concord Plaza Hotel Hotel Concord
Crowne Plaza Concord / Walnut Creek
Crowne Plaza Concord / Walnut Creek an IHG Hotel

Concord Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 468 out of 1093 reviews
Rating 8 - Good. 220 out of 1093 reviews
Rating 6 - Okay. 184 out of 1093 reviews
Rating 4 - Poor. 92 out of 1093 reviews
Rating 2 - Terrible. 129 out of 1093 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jamie

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms were barely average, toilet made a noise all night, they had loud construction starting at 7am. The free breakfast was absolute trash. Went down at 9am and there was nothing left except muffins and fruit, they stated they were done putting food out but the breakfast didn't end until 10am. I requested more towels twice once on the phone and once at the front desk, they never came I had to take towels from the house keepers.
Stayed 2 nights in Jan 2026

10/10 Excellent

La'Tasha

Stayed 1 night in Jan 2026

8/10 Good

Tristan

Stayed 1 night in Jan 2026

2/10 Terrible

Sandy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very out dated and in need of repairs. The facet in the bathroom leaked on the counter when you turned it on. The freezer was on and the freezer defrosted all over the carpet the first night and we woke up to a wet carpet in front of the bed and dresser. The phone was broken and in need of repair. Bathroom door had water damage and was hard to close. We were afraid it would get stuck if you closed it all the way. No places to sit in the atrium or at pool. Doesn’t look like the pictures. Had an awful smell. Needs to be repaired and maintained.
Stayed 3 nights in Jan 2026

6/10 Okay

Suzy

Disliked: Cleanliness, amenities, property conditions & facilities
Pool is closed and no tv. Construction going on. Nothing on website discloses this
Stayed 1 night in Jan 2026

8/10 Good

stacey

Stayed 1 night in Jan 2026

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The breakfast (to put bluntly) SUCKS!
Stayed 1 night in Jan 2026

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, amenities
Not the hotel's fault that our first night was on New Year's Eve (and we were in town for family and had no clue it was also an event venue). About half the rooms were incredibly loud, including one that had unsafe decibel levels. Hotel staff kept telling us no rooms were available until I mentioned we needed to be refunded for rooms that can't be slept in, and several magically appeared. One room also had no functioning heat and the hotel staff kept saying it was because we had it set to 74 (not true- a mere reasonable 70). The hotel pool looked like someone's diaper fell apart in it, but staff did nothing about it when mentioned. The breakfast was a joke. Leftover dinner rolls, white bread, yogurt, something that might be oatmeal, a large vat of brown sugar, and surprisingly a beautiful (but underripe) tray of fruit (likely leftover from one of those noisemaking events). Even though we came down half way through the breakfast hours on January, basic things like spoons or napkins were not available, and the employee seemed more focused on asking every single member of our party for our breakfast tickets even though they had already been given to her.
Stayed 2 nights in Dec 2025

8/10 Good

Janice

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Couteous staff
Stayed 3 nights in Jan 2026

2/10 Terrible

Deziree

Stayed 1 night in Dec 2025

6/10 Okay

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are run down but it does look like they are remodeling so I'm willing to try them again in the future. Breakfast was pretty fruit/bread oriented so heads up. Parking was free and the location was good.
Stayed 1 night in Jan 2026

8/10 Good

TRINA

Liked: Staff & service, amenities, property conditions & facilities
The room & the hallways smelled as if the carpets needed cleaning. Staff members were pleasant & courteous - no complaints there. I did see broken glass from a vehicle in the front parking lot. I asked at check-in and the lady stated that a vehicle was vandalized the night before, the security guard was not present at that time. That was my main concern so I would go outside and check on my vehicle. Nothing happened to my vehicle, thank goodness!
Stayed 2 nights in Dec 2025

6/10 Okay

BLANCA

Liked: Cleanliness, amenities
Check in was smooth, once we got to room i noticed a funny smell. Other than that no problem
Stayed 1 night in Dec 2025

4/10 Poor

Sandra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
room and amenities were poor and tasteless dining was with all disposable plastic cups and paper napkins no servers for champagne at the NY breakfast was just not... I will not return.
Stayed 1 night in Dec 2025

10/10 Excellent

Debbie

Stayed 1 night in Nov 2025

10/10 Excellent

Darlyn

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel atrium is fabulous. We have stayed yearly to play music at New Years, birthday celebrations and family visits. The staff are professional, kind and attentive and make it a pleasure. Everyone appears to cater to each guest making them feel special and making sure that everything is wonderful. What a great team!
Stayed 2 nights in Dec 2025

10/10 Excellent

doug

Staff is always so nice
Stayed 1 night in Dec 2025

10/10 Excellent

Vincent

Stayed 1 night in Dec 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was fine. The shower took an enormous amount of pulling to get it to work. The housekeeper woke me up at 8 AM by trying to come in the room for cleaning purposes.
Stayed 1 night in Dec 2025

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Poco opciones de almuerzo
Stayed 1 night in Dec 2025

2/10 Terrible

Mashal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was broken in to my car the back window was broken in the parking lot in front of the hotel building stole my belongings and so many more cars were broken in it was horrible night no one did anything the security guard was there he didn’t do anything his reply was sorry that’s it people were saying that the hotel security guard is involved because it’s happening all the time it was scary night we didn’t feel safe at all. The room was so cold the we went all the way from Canada. Do not go guys there zero safety
Stayed 2 nights in Dec 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The syaff here were amazing, helpful, and very accommodating! We stayed here while visiting from out of town due to my grandfathers passing... we could not have asked for nor recieved better customer service. The hotel room was beautiful and the interior, while it was under construction at the time was still very beautiful and relaxing to be in.
Beautiful lobby filled with real plant life, waterfalls & ponds. The restaurant and bar are also in this area so you can eat & drink in a nice scenic place.
Stayed 1 night in Nov 2025

8/10 Good

Cherie

Liked: Cleanliness, staff & service
I did not try the small continental breakfast as it is only served til 9 & I chose to sleep in during my stay. I was disappointed that they are changing to a Marriott & doing major construction, so we were not allowed to go to the back entrance near the elevator, so I had to walk across the atrium to reach the elevators. The rooms overlooking the airport (my favorite) were not available. Will be interesting to see what happens next Christmas.
Stayed 4 nights in Dec 2025

2/10 Terrible

Mary Ann

Traveled with family
Disliked: Cleanliness
We ended up leaving about ten minutes after getting to the room. I've stayed many times in hotels that are old, dated, even dingy to a degree. Unfortunately, this hotel was completely filthy, with dirt, stains, and grime ground into the carpets - it felt almost slimy underfoot. There was also hair and dirt in the sheets, no mattress protector underneath the sheet, and the mattress was massively ripped and stained. The peeling wallpaper and damaged furniture weren't the dealbreaker for me but they didn't help. The front desk clerk was very polite, but having previously worked in two hotels, I would consider having an earbud in and wearing a hoodie to not be super professional. Funny enough, he seemed completely unsurprised when I came downstairs and told him we would have to stay elsewhere - he cheerfully wished me a good night with no further questions. We ended up at the Hilton Garden Inn at Walnut Creek, which cost a little more but was still affordable and a great experience!
Stayed 2 nights in Dec 2025

2/10 Terrible

Jenalynne

Stayed 1 night in Oct 2025