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Quality Inn & Suites Columbus West - Hilliard

Property class: 2.5

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Photo gallery for Quality Inn & Suites Columbus West - Hilliard

A reception area with a stone fireplace, wooden staircase, and a green doormat with the hotel name.
A hotel room with a sofa, a wooden table, a chair, a patterned carpet, and a window with curtains.
A sign for Quality Inn & Suites with amenities including free WiFi and a micro fridge.
A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.
A restaurant with a wooden staircase, multiple tables and chairs, a kitchen area, and a view of the outside.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$86 nightly
The current price is $101 total
Total with taxes and fees
Nov 19 - Nov 20

Explore the area

View in a map
2340 Westbelt Dr, Columbus, OH, 43228
  • Place, Anthony Thomas Chocolates
    ‪2 min drive‬
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, The Mall at Tuttle Crossing
    ‪5 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Room

Standard Room, 2 Queen Beds, Non Smoking

  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 King Beds

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  • Parking included
  • Free WiFi
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Total with taxes and fees
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About the neighborhood

Columbus

Located in Columbus (West Scioto), Quality Inn & Suites Columbus West - Hilliard is within a 10-minute drive of Ohio State University and Hollywood Casino. .This hotel is 8.7 mi (14 km) from Nationwide Arena and 8.9 mi (14.3 km) from Greater Columbus Convention Center.

What's nearby

  • Anthony Thomas Chocolates - 2 min drive - 1.3 miles
  • Hollywood Casino - 5 min drive - 5.1 miles
  • The Mall at Tuttle Crossing - 5 min drive - 6.0 miles
  • North Bank Park - 8 min drive - 8.7 miles
  • Lower.com Field - 8 min drive - 8.9 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Roosters - ‬4 min drive
  • ‪Waffle House - ‬2 min walk
  • ‪Beer Barrel Pizza & Grill - ‬2 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Quality Inn & Suites Columbus West - Hilliard

Quality Inn & Suites Columbus West - Hilliard offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 51 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Columbus
Quality Inn Columbus
Days Inn & Suites Worthington Hotel Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel
Quality Inn And Suites North/Polaris Columbus, Ohio
Quality Inn & Suites Columbus West - Hilliard Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel Columbus

Quality Inn & Suites Columbus West - Hilliard Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 195 out of 624 reviews
Rating 8 - Good. 205 out of 624 reviews
Rating 6 - Okay. 107 out of 624 reviews
Rating 4 - Poor. 64 out of 624 reviews
Rating 2 - Terrible. 53 out of 624 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Close to the highway and restaurants
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, staff and breakfast!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to interstate
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice with a nice breakfast and nice employees
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room . Nice friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness
The beding was not clean and staff not too helpful.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
helpful staff. nice beds. hot breakfast was cold
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was loud and squeaky, food was horrible and pre made, and then heated, I've never tasted eggs that bad. Service was no existent.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Goood place to stay with free breakfast!
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink did not drain. Large potholes in parking lot. Outside trashcan overflowing. Rooms smell musty. You get the picture.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were comfortable and clean, reasonably priced, would stay here again
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room convenient and safe location
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
Parking was easy and secure. The room was not swept thoroughly. The staff was average. Breakfast was ok.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
This was just a quick overnight rest stop. The mirror in the bathroom had water marks all over and obviously hasn't been cleaned. There were used bars of soap by the sink. The door to the bathroom stuck whenever closed, to where i corkscrew open it without help. The room itself was relatively clean but relatively musty smelling. When u went to the front desk to address it, there was nobody there, not was there anybody at the desk when I went to check out. Location was convenient for a quick sleep before continuing our drive.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was a little dirty and the shower was missing some parts. The breakfast was okay and the staff was helpful, but it just was a lower tier hotel experience as a whole
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
It was tolerable. Could have been cleaner. Mattress and box spring covers had stains but weren't filthy. Room didnt look like it had been swept and mopped. It was ok enough for two nights considering I only slept and showered there. Breakfast was not hot and only barely warm but the waffles where good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Second time we stayed there! Good location and friendly staff.
Stayed 5 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The AC didn’t work and was so loud, it was very hot in the room. The elevator was dirty and sketchy. The rooms and bathroom were run down, hair in bathtub, room smelled like a dog had stayed there. Worst Quality Inn we have ever stayed at and it’s not even close.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel has seen better days. From the toilet that needed manual intervention to flush, the threadbare towels, and the cracked toilet seat, there were so many “yucks”. However we stayed one night and didn’t have real problems. The desk staff was efficient and pleasant. The breakfast was cold and the microwave didn’t work, but there were waffles. Not their fault but the man passed out on the sidewalk of the motel across the road was a bit of local color we didn’t need to experience.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fine place to stay
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Awful. The parking lot and landscape was covered in trash and cigarette butts. the carpet inside was very old and dirty. The room smelled bad and all of the furniture was broken. The bathroom was dirty. Gnats throughout. After being there for only 4 hours and just laying down to rest i started to itch. Turned on the light to find BEDBUGS. Immediately packed up and left. They offered another room and my response was not polite. They wouldn't even go see. No refund issued.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and comfortable.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed at this hotel. They are very friendly and everything is kept clean. We had a small tear in the fitted sheet and it was replaced :). The parking lot is well lit and clean. We had a very early appointment and did not eat the breakfast buffet but it smelled good.
Stayed 1 night in Apr 2026