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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Exterior
Exterior
Free daily on-the-go breakfast
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
$128
$110 nightly
$128 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
8670 Orion Pl, Columbus, OH, 43240
  • Place, Topgolf
    ‪9 min walk‬
  • Place, Magic Mountain Fun Center
    ‪16 min walk‬
  • Place, Polaris Fashion Place
    ‪17 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Flat-screen TV

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 322 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | Flat-screen TV

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Premium Room

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

9.6 out of 10
Exceptional
(10 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity
Staybridge Suites Columbus Polaris by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 990 reviews
$97 nightly
The price is $113
Dec 23 - Dec 24
Total with taxes and fees
Staybridge Suites Columbus Polaris by IHG

About the neighborhood

Columbus

With a stay at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG in Columbus (Polaris), you'll be within a 15-minute drive of Ohio State University and Polaris Fashion Place. .This family-friendly hotel is 10.5 mi (16.9 km) from Easton Town Center and 12 mi (19.3 km) from Ohio Stadium.

What's nearby

  • Topgolf - 9 min walk - 0.5 miles
  • Magic Mountain Fun Center - 16 min walk - 0.9 miles
  • Polaris Fashion Place - 17 min walk - 0.9 miles
  • Sharon Woods Park - 2 min drive - 2.0 miles
  • OhioHealth Westerville Medical Campus - 3 min drive - 2.2 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 21 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Ikea Restaurant - ‬10 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Quaker Steak & Lube - ‬16 min walk

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Family-friendly hotel with free breakfast and a fitness center
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel and stay

Really nice hotel. Renovations were going on and you are told upfront but it's not bad. The rooms is very nice and comfortable. The door going into the shower is interesting. It opens into the shower under the shower head so when you turn on the shower it is a shot of cold water. The guide for the tv is obnoxious. It's difficult to use. The pool is fantastic! It's a mini pool park with waterfalls, a lap pool and small lazy river. Very comfortable. The breakfast area is nice. There is also an outside courtyard when it is nice. The food is okay but there are quite a few options. We had bacon and it is very thin. Wasn't too filling. Coffee isn't bad but is watery.
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

lakisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, amenities
Very clean great customer service close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

John, Maineville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Shelbi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for people with littles!

Clean room- although it could use some updating but just happy it was clean! Staff was amazing upon check in and out. Pool area was wonderful especially with littles! My only complaint was the pool had too much chemicals in it i think? It made our eyes burnt maybe we are just sensitive!! Overall a great stay and we will be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Stanley

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Francielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean, the beds are comfortable. It has a large, clean pool, and the hotel staff is very helpful. The breakfast was delicious, with something different every day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Alohna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel breakfast was good and convenient
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was very clean and rooms were spacious.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen, Scottsdale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a bad smell like the last occupant was a wet dog. The fruit selection at breakfast was minimal at best. Most of the equipment in the exercise room did not function.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tonya

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a great pool and great breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well managed, everybody is helpful. Room was very clean and smelled fresh. I would choose this hotel again for my stay.
Stayed 1 night in Aug 2025

4/10 Poor

jeannette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was ok the staff upon arrival was not very nice to me. I have tried to call and talk to the assistant manager Todd but they won't put me through to him and I did let them know how Unhappy I was staying there. The people upstairs were very loud and making a lot of noisy banging after 10 pm ant night both nights my grandchildren and I stayed there. The smokers outside were very loud after 10 pm on Friday. Saturday night they were not so loud
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in a little early and were able to check in and go swimming. That was great and refreshing. Good stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The room was clean. The front desk staff was wonderful and polite. The complimentary breakfast was very good. Overall it was a wonderful stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the road going to Montana

Was passing through on a roadtrip to Montana and to see family in Columbus. Very nice hotel, room was more spacious than I saw in the photos. Excellent breakfast with plenty of choices. The only downside was the AC in the room didn’t cool down as much. Everything else was top notch.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with friendly staff
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
It was just ok. A little dated. No USB ports to charge any devices. When we called to the front desk asking about charging options “we can’t help ya”
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Genessa, Columbus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Aug 2025

8/10 Good

Anna

Stayed 1 night in Aug 2025