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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

A Holiday Inn Express hotel with a modern design, multiple floors, and a parking lot.
An indoor swimming pool with clear blue water, a diving board, and a seating area with tables and chairs.
A lobby with a sofa, chairs, a coffee table, a map mural, and a sign reading 'COLUMBUS BUS'.
An outdoor patio area with wicker furniture, tables, and chairs.
A hotel room with a bed, a blue sofa, a desk with a chair, a lamp, and a painting on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $131
$113 nightly
$131 total
Total with taxes and fees
Nov 24 - Nov 25

Explore the area

View in a map
8670 Orion Pl, Columbus, OH, 43240
  • Place, Topgolf
    ‪13 min walk‬
  • Place, Polaris Fashion Place
    ‪2 min drive‬
  • Place, Magic Mountain Fun Center
    ‪2 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a mirror.

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 442 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 756 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.

Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 442 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a chair, a bedside table with a lamp, a window with blinds, and a radiator.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A modern bathroom with a toilet, sink, mirror, and towel rack.

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(50 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

9.6 out of 10
Exceptional
(10 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Mobility)

A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 442 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Roll-in Shower

A compact hotel room with a microwave, a small refrigerator, a wooden shelf, a door, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible Bathtub, Non Smoking

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a mirror.

Suite, 2 Queen Beds, Accessible Bathtub, Non Smoking

  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Kitchenette

A hotel room with a bed, a television, a wardrobe, and a small kitchenette.

Suite, 1 King Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Kitchenette

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a mirror.

Suite, 2 Queen Beds, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Roll-in Shower

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a mirror.

Suite, 2 Queen Beds, Roll-in Shower

  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Similar properties

An indoor swimming pool with steps leading into it, surrounded by lounge chairs and potted plants.
Hampton Inn & Suites Columbus Polaris
Polaris
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 1,001 reviews
$118 nightly
The price is $137
Nov 1 - Nov 2
Total with taxes and fees
Hampton Inn & Suites Columbus Polaris

About the neighborhood

Columbus

With a stay at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG in Columbus (Polaris), you'll be a 3-minute drive from Polaris Fashion Place and 11 minutes from Tanger Outlets Columbus. .This hotel is 9.5 mi (15.3 km) from Columbus Zoo and Aquarium and 10.4 mi (16.7 km) from Easton Town Center.

What's nearby

  • Topgolf - 13 min walk - 0.7 miles
  • Polaris Fashion Place - 2 min drive - 1.1 miles
  • Magic Mountain Fun Center - 2 min drive - 1.1 miles
  • Cinemark Polaris 18 - 3 min drive - 1.6 miles
  • Ohio State University - 14 min drive - 14.6 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Ikea Restaurant - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬17 min walk

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LED televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river, an indoor pool, and a 24-hour fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 2011
  • Double-glazed windows
  • Renovated entire property - April 2026
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean hotel. The pool was amazing. Definitely will stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool! Great breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property to stay at. Clean, great beds, and pleasant staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and location were my main point for choosing this hotel. Great customer service, the pool was a big win with the kids, rooms clean and breakfast was wonderful. I have nothing negative to say about our stay here. We stayed for two days and nights and thoroughly enjoyed it.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing for kids!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool and breakfast friendly staff clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and knowledgeable of all questions asked. Pool was perfect for all ages. Breakfast options were different daily which helps any parent. Property and rooms were very clean. Would absolutely stay here again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Decent at best staff. Nice pool. Nice breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great pool. Everything was clean and well maintained. Staff were helpful and friendly. The neighborhood was nice and very accessible for restaurants and shopping. We will definitely choose this hotel again the next time we're in Columbus.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the best hotel stay I've ever had. It was clean, staff was great, very polite, price was good, pool was GREAT
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool for the whole family, had great options for Breakfast. Nice outdoor patio. Convenient to shopping mall, Ikea, and sooo many dining options. Easy Freeway access.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was extremely nice and helpful. Hotel was very super clean. Breakfast was good. The only downfall was there was no parking when we returned from our event back to the hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is spotless! Wonderful indoor pool/mini water park for kids!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is great for kids. The breakfast was delicious and plentiful. The whole place is very clean. Would return.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great. Pool is amazing!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean? The staff was pleasant and the rooms were very nice and clean i would refer them to my friends and family
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so great and friendly Hotel and a nice breakfast. It’s also is great for kids because the pool.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness
It was a ok hotel nothing special, breakfast was not what I was hoping for at all it was lacking . $100 security deposit when we got there wasn’t disclosed before reservation was made and 5 days later still haven’t gotten it back.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool for kiddos. We have a 2 and 5 year old and it was pure entertainment.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great place for children. Nice swimming pool
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was okay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. There was construction going on but I don’t think it bothered our experience too much.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a great pool and great breakfast.
Stayed 3 nights in Aug 2025

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