Comfort Suites Columbus West - Hilliard

2.5 star property

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Photo gallery for Comfort Suites Columbus West - Hilliard

Free daily on-the-go breakfast
Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, desk, laptop workspace
Lobby
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk
$105
$89 nightly
$105 total
Total with taxes and fees
Dec 19 - Dec 20

Explore the area

View in a map
5547 Keim Cir, Columbus, OH, 43228
  • Place, Spindler Dog Park
    ‪4 min drive‬
  • Place, Greater Columbus Convention Center
    ‪10 min drive‬
  • Place, Ohio State University
    ‪13 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the neighborhood

Columbus

When you stay at Comfort Suites Columbus West - Hilliard in Columbus, you'll be in a shopping district, within a 15-minute drive of Ohio State University and Hollywood Casino. .This hotel is 9.1 mi (14.6 km) from Greater Columbus Convention Center and 10.3 mi (16.6 km) from Ohio Stadium.

What's nearby

  • Spindler Dog Park - 4 min drive - 1.8 miles
  • Greater Columbus Convention Center - 10 min drive - 9.9 miles
  • Ohio Stadium - 12 min drive - 11.7 miles
  • Ohio State University - 13 min drive - 11.5 miles
  • Historic Crew Stadium - 14 min drive - 13.7 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Culver's - ‬13 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Bob Evans - ‬2 min drive

About this property

Comfort Suites Columbus West - Hilliard

Suburban hotel with free breakfast and a fitness center
Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 461 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Toikesia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Great hotel. Very clean. Early check in was available.
Stayed 1 night in Sep 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, decent breakfast and plenty of options for food nearby
Stayed 2 nights in Sep 2025

10/10 Excellent

Floyd

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra, JANESVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Room was clean and comfortable!
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean. Staff was friendly. Had good breakfast and coffee. Was close to shopping stores and restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
All was good. Had to report our toilet for barely being secured to the floor. Hopefully they fix. All else great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was nice, some of the staff were really nice like Ed, and the other two ladies who felt sympathetic for me and my bf because out of alll the cars in that property it was his they had to break into. Nothing was taken but ugh. Then on top of that a who car was stolen from the hotel next door at 8 in the morning.. that’s crazy.. That area is just bad, a lot of kids stealing cars in that ghetto part of Hilliard.. I would never live in Hilliard because of this stay.. I already knew that part of Hilliard was ghetto from the look of it.. yea never again. I’m also going to add that they charged me double after I left because a staff accused me of stealing their dirty sheets when I brought my clean ones
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean Good breakfast Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Heide

Liked: Cleanliness
Was ok for one night. Will pick a newer hotel next time
Stayed 1 night in Aug 2025

2/10 Terrible

Jaime

Stayed 1 night in Aug 2025

6/10 Okay

Anshu

Stayed 1 night in Aug 2025

6/10 Okay

Zachary L.

Business traveler
Liked: Cleanliness, staff & service
Major construction going on in lobby, rooms older and outdated, AC wasn’t working right. Good hotel for the price, but definitely not perfect.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Staff was excellent,always helpful... Toilet was not flushing properly, reported to ofc.... Went to use pool today and it was closed due to maintenance, disappointing but understandable... At check in was told breakfast was til 10, but only on wknd....went down today, labor day,but breakfast closed at 9....staff was excellent in offering danish and yogurt and juice....also coffee for my hubby...
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ethan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Stayed 1 night in Aug 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Served its purpose
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
People were kind and mindful. Clean room and breakfast was well stocked with a de ent variety.
Stayed 1 night in Aug 2025

8/10 Good

L Thomas

Stayed 1 night in Aug 2025