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Comfort Suites Columbus West - Hilliard

Property class: 2.5

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Photo gallery for Comfort Suites Columbus West - Hilliard

A modern living room with a blue sofa, red armchair, and ottoman, a floor lamp, and a large window with a view of the outside.
A modern hotel breakfast area with a buffet setup, including a coffee machine, toaster, and various food items.
A hotel reception desk with a sign reading "Comfort Suites." There are three counters, a reception area, and a door to the left.
A hotel room with a bed, a desk, a television, a refrigerator, and a window with curtains.
A Comfort Suites hotel with a covered entrance, a parking lot, and landscaped areas with shrubs and flowers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $117
$99 nightly
$117 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
5547 Keim Cir, Columbus, OH, 43228
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, Spindler Dog Park
    ‪6 min drive‬
  • Place, Lower.com Field
    ‪8 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a wooden headboard, a brown leather armchair, and a small ottoman.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a wooden headboard, two bedside tables with lamps, a chair, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, each with a wooden headboard, white bedding, and a red throw blanket. There are bedside tables with lamps and a telephone.

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, each with a wooden headboard, white bedding, and a red throw blanket. There are bedside tables with lamps and a telephone.

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a large window with curtains.

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and a mirror.

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible-Two Queen Beds

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

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Columbus
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,005 reviews
$95 nightly
The price is $112
Sep 13 - Sep 14
Total with taxes and fees
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About the neighborhood

Columbus

When you stay at Comfort Suites Columbus West - Hilliard in Columbus, you'll be in a shopping district, within a 15-minute drive of Greater Columbus Convention Center and Ohio State University. .This hotel is 8.8 mi (14.2 km) from Nationwide Arena and 10.3 mi (16.6 km) from Ohio Stadium.

What's nearby

  • Anthony Thomas Chocolates - 4 min drive - 3.5 miles
  • Hollywood Casino - 5 min drive - 5.4 miles
  • Spindler Dog Park - 6 min drive - 2.2 miles
  • North Bank Park - 8 min drive - 8.8 miles
  • Lower.com Field - 8 min drive - 9.0 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Raising Cane's Chicken Fingers - ‬6 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Circle K - ‬5 min drive

About this property

Comfort Suites Columbus West - Hilliard

Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 1006 reviews
Rating 8 - Good. 319 out of 1006 reviews
Rating 6 - Okay. 128 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Arionna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff , would book again
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accomodations.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, place was clean, staff was friendly, plenty of free parking. Good options in the area for dinner.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Metty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our rooms. They were connecting rooms which was nice for the grandkids to run around. Only complaint was the breakfast.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

LuAnn

The room was clean butbthe shower was a little outdate with a rust mark in the shower. Breakfast was ok a variety. Plenty of parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable bed, breakfast didnt look good so we just grabbed a yogurt on the way out.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Easy check-in & nice breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night passing through. Bed was comfortable and breakfast had several options. Staff was very friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff very nice.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Room on 3rd floor was newly renovated and was really well done. Room was also very clean.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was in good condition from what I could tell.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was VERY nice. Breakfast was full and ready for guest. This was our second time staying at this location and will definitely book again in the future.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Shawn

Liked: Staff & service, amenities, property conditions & facilities
Pool was broken. Breakfast was very good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean Good breakfast Great location
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Sadara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good except didn’t have the breakfast area stocked very well
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, decent breakfast and plenty of options for food nearby
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, nice free breakfast
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dope smell was horrible lot of electrical outlets were not working
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Steven and Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent and the staff was excellent
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes to all of the above
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Taylor

Liked: Staff & service
Disliked: Property conditions & facilities
We had a rough time as far as hotel room and the appliances in the room. Our Ac unit kept us up most of the night and sink was loud enough to hear when being run in the hallway. Staff was beyond welcoming and were there to get us anything we needed. The staff deserve all the praise and need to be recognized.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good service
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026