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Comfort Suites Columbus West - Hilliard

2.5 star property

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Photo gallery for Comfort Suites Columbus West - Hilliard

Lobby
Exterior
Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace
Free daily on-the-go breakfast
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $117
$99 nightly
$117 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
5547 Keim Cir, Columbus, OH, 43228
  • Place, Anthony Thomas Chocolates
    ‪4 min drive‬
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, Lower.com Field
    ‪8 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Columbus West - Hilliard
Columbus
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 1,002 reviews
$101 nightly
The price is $119
Jul 5 - Jul 6
Total with taxes and fees
La Quinta Inn & Suites by Wyndham Columbus West - Hilliard

About the neighborhood

Columbus

When you stay at Comfort Suites Columbus West - Hilliard in Columbus, you'll be in a shopping district, within a 15-minute drive of Greater Columbus Convention Center and Ohio State University. .This hotel is 10.3 mi (16.6 km) from Ohio Stadium and 17.6 mi (28.3 km) from Columbus Zoo and Aquarium.

What's nearby

  • Anthony Thomas Chocolates - 4 min drive - 3.5 miles
  • Hollywood Casino - 5 min drive - 5.4 miles
  • Spindler Dog Park - 6 min drive - 2.2 miles
  • Lower.com Field - 8 min drive - 9.0 miles
  • Greater Columbus Convention Center - 10 min drive - 9.9 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Culver's - ‬9 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk

About this property

Comfort Suites Columbus West - Hilliard

Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 482 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Easy check-in & nice breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night passing through. Bed was comfortable and breakfast had several options. Staff was very friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff very nice.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was VERY nice. Breakfast was full and ready for guest. This was our second time staying at this location and will definitely book again in the future.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Melony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel would have no complaints at a different price point.. Like maybe $89 to $99; but at $187 you expect updated faucets, showers heads, tub drain, doors, heating/cooling units, beds, sheets, etc.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean Good breakfast Great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, decent breakfast and plenty of options for food nearby
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, nice free breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steven and Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent and the staff was excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good service
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Thomas

It was OK. The receptionist was welcoming and helfpful.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Garrett

Pool was not in service and my friends room smelled like smoke.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities
The hotel offer to allow me to cancel because the pool was out of service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was ok and appropriate for our stay
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Jeannie

Liked: Cleanliness, property conditions & facilities
While checking in they had wrong personal info and did not correct.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ernest

Liked: Cleanliness, staff & service
Disliked: Amenities
Gym - NA Swimming Pool out of service while I was there.was told they would be starting to replace pool heater this weekend. Major job. They were working on rennovations on 3rd floor.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
staff was very on top of keeping the common area clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Courtesy of staff, clean and quiet room with comfortable bed. Free breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

randy

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness
Great stay
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Paige

Liked: Cleanliness, staff & service
Staff was nice. Building needs updated. Most outlets didn’t work but we made do. Pool was closed.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Room was clean and comfortable!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, fast check-in, clean room, pretty good breakfast included
Stayed 1 night in Jun 2025