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CheapTickets Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Suite (Excelsior)
861 square feet
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Executive Suite
645 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed
344 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite
592 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite
430 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 Twin Bed (Grand)
344 square feet
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Room, 1 Double Bed
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, View (Cathedral View)
538 square feet
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Room, 1 Twin Bed
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Superior Room, 1 Twin Bed (Grand)
322 square feet
1 Twin Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Family-friendly Cologne hotel in Innenstadt, walk to Cologne Cathedral

Popular property highlights

Free WiFi
Pets allowed
Business center
Laundry facilities
24-hour front desk

With a stay at Excelsior Hotel Ernst am Dom, you'll be centrally located in Cologne, just a 4-minute walk from Cologne Cathedral and 7 minutes by foot from Museum Ludwig. This 5-star hotel is 0.4 mi (0.7 km) from Alter Markt and 0.4 mi (0.7 km) from Musical Dome.

Make yourself at home in one of the 137 individually decorated guestrooms, featuring tablet computers and free minibar items. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Grab a bite at Hanse Stube, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a business center and limo/town car service.

Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Excelsior Hotel Ernst am Dom has designated areas for smoking.

  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1863
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Limo or Town Car service available
  • Free wired Internet
  • Valet parking (surcharge)
  • Food and water bowls
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Shopping on site
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Free train station pickup
  • Laundry facilities
  • Total number of rooms - 137
  • Number of floors - 6
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Excelsior Hotel Ernst am Dom offers 137 accommodations with tablet computers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Free newspaper
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Connecting/adjoining rooms available
  • Tablet computer
  • Minibar (stocked, free items)
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Bed sheets not available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Hanse Stube - Onsite restaurant. A children's menu is available.

Taku - This restaurant specializes in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets allowed for an extra charge of EUR 30 per pet, per night
  • Food and water bowls are available

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 36 per person (approximately)
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ernst Excelsior
  • Ernst Hotel
  • Excelsior Ernst
  • Excelsior Ernst Cologne
  • Excelsior Ernst Hotel
  • Excelsior Hotel Ernst am Dom
  • Excelsior Hotel Ernst Cologne
  • Hotel Ernst
  • Hotel Ernst Excelsior
  • Hotel Excelsior Ernst
  • Excelsior Hotel Cologne
  • Excelsior Hotel Ernst Leading Hotels World Cologne
  • Excelsior Hotel Ernst Leading Hotels World
  • Excelsior Ernst Leading Hotels World Cologne
  • Excelsior Ernst Leading Hotels World
  • Excelsior Ernst am Dom Cologne
  • Excelsior Ernst am Dom
  • Excelsior Hotel Ernst am Dom
  • Excelsior Ernst Am Dom Cologne
  • Excelsior Hotel Ernst am Dom Hotel
  • Excelsior Hotel Ernst am Dom Cologne
  • Excelsior Hotel Ernst am Dom Hotel Cologne

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Enhanced food service safety measures are in place.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5 stars.

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