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Best Western Troy Hotel

Property class: 2.5

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Photo gallery for Best Western Troy Hotel

An indoor swimming pool with clear water, surrounded by lounge chairs and tables, and large windows offering views of the outside.
A hotel room with a bed, a desk, a chair, and a small table.
A lobby with a fireplace, blue armchairs, a brown sofa, and a patterned carpet.
A Best Western hotel with a large sign, multiple parking spaces, and a well-lit entrance.
A hotel room with a Samsung monitor displaying a hotel booking site, a smaller monitor, a keyboard, a mouse, and a printer.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
The current price is $99
$89 nightly
$99 total
Total with taxes and fees
Sep 14 - Sep 15

Explore the area

View in a map
2020 Formosa Drive, Troy, IL, 62294
  • Place, Villa Marie Winery & Banquet Center
    ‪6 min drive‬
  • Place, Gateway Conference Center
    ‪7 min drive‬
  • Place, Cahokia Mounds State Historic Site
    ‪9 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, a chair, and a patterned carpet.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a lamp, and a TV.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a lamp, and a TV.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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A hotel room with two beds, a desk, a mirror, and a television.
Red Roof Inn St Louis - Troy, IL
Troy
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, 1,005 reviews
$65 nightly
The price is $72
Sep 16 - Sep 17
Total with taxes and fees
Red Roof Inn St Louis - Troy, IL

About the neighborhood

Troy

Located in Troy, Best Western Troy Hotel is within a 15-minute drive of World's Largest Catsup Bottle and Gateway Conference Center. .This hotel is 7.7 mi (12.4 km) from Edwardsville Arts Center and 7.9 mi (12.7 km) from Kruta Bakery.

What's nearby

  • Bella Vista Winery - 5 min drive - 4.7 miles
  • Villa Marie Winery & Banquet Center - 6 min drive - 4.4 miles
  • Gateway Conference Center - 7 min drive - 9.6 miles
  • Splash City Family Waterpark - 8 min drive - 10.1 miles
  • Cahokia Mounds State Historic Site - 9 min drive - 12.4 miles

Getting around

  • St. Louis Gateway Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's - ‬5 min drive
  • ‪Burger King - ‬15 min walk
  • ‪Circle K - ‬2 min drive
  • ‪Dunkin' - ‬10 min walk

About this property

Best Western Troy Hotel

Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Best Western Troy Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 418 out of 1006 reviews
Rating 8 - Good. 319 out of 1006 reviews
Rating 6 - Okay. 141 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 57 out of 1006 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, comfortable beds, nice pillows.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jeanne

Liked: Cleanliness, staff & service
For being under construction it was nice and clean. The breakfast was good!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Disliked: Amenities
For being under contraction it was a great place today
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating, and a great staff!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue is the hotel was in the midst of renovation. Other than that I had a great stay. Clean room.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Jaylene

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible breakfast, and coffee. The pool looked like a bowl of jello with bubbles
Stayed 1 night in May 2026
Verified review

8/10 Good

Lauren

Disliked: Amenities
The property is still under renovation
Stayed 1 night in May 2026
Verified review

6/10 Okay

Gloria G.

Disliked: Amenities
Hotel is undergoing a renovation. Elevator was not working. Renovated rooms were on the 3rd floor.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Tressa

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms were clean and efficient. However, the remodeling was going on a great majority of the hotel and the pool was not in use even though it was advertised. The food was basic but was given a small variety. I would stay again with my family because I believe when it is updated it will be a nice place.
Stayed 1 night in May 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service
Hotel is under renovation so some areas were still messy and unfinished. The room was clean and newly renovated. The breakfast was in a temporary location but still good. When the renovations are completed I know this hotel will be even better.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Thomas

Liked: Staff & service
Currently hotel is doing some renovations. Would have been nice to know before booking.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was friendly, no complaints.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Melony

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Mark

Renovations hadn't reached the room we stayed in yet but it was okay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being under renovation did not bother us.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Patrick A Walsh

Liked: Staff & service
The A/C worked fine they have construction going on the area was kept in an orderly way and clean. if you want to update construction must be done it was fine
Stayed 1 night in May 2026
Verified review

8/10 Good

Raymond

Liked: Cleanliness
Yes and yes
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were as expected and clean.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is under construction, staff was nice...but pool was closed, tv in room did not work, no coffee available at breakfast, refridgerator in room did not work. Disappointing stay.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Kindra

Liked: Staff & service
We have stayed at this hotel before. It is undergoing remodeling. The bathroom tub in our room was not too clean.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Judith

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived the hotel smelled heavily of sewer gas and we were informed the elevator was broken and rooms available were 2nd and 3rd floor only, with the 2nd floor under construction. After full disclosure by staff, we chose to cancel and seek new lodging. Being seniors with limited mobility, this would not work for us. Because we arrived on the day of the reservation, our payment was non-refundable. Staff was very helpful working with Expedia in attempting to issue us a full refund. We would love to try again some day as it appeared to be a nice place.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Meredith

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Just the basics. Everything is there, just not the best shape or quality
Stayed 1 night in Apr 2026