Very friendly and helpful staff. Made sure those of us who were arriving for the last 15 minutes of the the simple breakfast were still served the scrambled eggs and sausages.
Front desk staff was helpful giving details as to stores in the area and even helped us figure out where the local hospital name/location was when we heard a relative had been admitted.
The mattress quality was "okay" and I guess for a simpler hotel that was fine.
Only criticism is that they have not had a working hot tub for several years and they either need to repair it to get it running, or take it off the list of amenities.
The hotel had signs up that they are re-branding to be a Heartland Hotel (think I have this right), and they were upgrading the facilities, which are definitely showing older furniture, etc. Still...for a small town area, it is convenient to several restaurants, a good sized grocery store, a Shell gas station, and several main roads, so VERY convenient. :-)