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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business center
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Business center

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • 24/7 front desk
$75
$69 nightly
$75 total
Total with taxes and fees
Dec 15 - Dec 16

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, UpNorth Distillery
    ‪11 min walk‬
  • Place, Woodbridge Park
    ‪18 min walk‬
  • Place, Corbin Park
    ‪1 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(45 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Post Falls

Located in Post Falls, SureStay Plus Hotel by Best Western Post Falls is in the mountains, within a 5-minute drive of UpNorth Distillery and Post Falls Factory Stores. .This hotel is 0.8 mi (1.2 km) from North Idaho Outlet Mall and 1 mi (1.7 km) from Corbin Park.

What's nearby

  • UpNorth Distillery - 11 min walk - 0.6 miles
  • Woodbridge Park - 18 min walk - 1.0 mile
  • Corbin Park - 1 min drive - 0.7 miles
  • Anselmo Addition - 2 min drive - 0.9 miles
  • Chetco Park - 3 min drive - 2.2 miles

Getting around

  • Spokane International Airport (GEG) - 32 min drive

Restaurants

  • ‪Love's Travel Stop - ‬7 min walk
  • ‪Subway - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Up North Distillery - ‬12 min walk
  • ‪Subway - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and a 24-hour front desk
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and microwaves. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and spring water baths. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

Reviews

SureStay Plus Hotel by Best Western Post Falls Reviews

7.4

Good

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 302 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 196 out of 1001 reviews
Rating 4 - Poor. 120 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

Reviews

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great staff, clean and comfortable The flooring in our room needs replaced.
Stayed 1 night in Sep 2025

10/10 Excellent

Tim, Puyallup

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff that checked us in, she is very nice and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Staff & service
Hotel was ok! Breakfast was ok. My son loved the pool
Stayed 2 nights in Sep 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first appearance from the outside we were a little apprehensive, especially given the surroundings. We were very pleasantly surprised when we entered the hotel and our room. We definitely feel like we got more than our money’s worth. Great value!
Stayed 2 nights in Sep 2025

8/10 Good

stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheets and everything were very clean and comfortable. Kids loved the pool. Breakfast was perfect and a huuuuuge bonus while traveling with two teenagers with bottomless stomachs. Ability to sit downstairs early in the am and have coffee and watch news while rest of the crew slept was wonderful. The hotel is under construction so some things appear to still not have been upgraded and the outside is, well, a more industrial area of Post Falls. I think it is mostly reflected in the price though and I'm giving them grace while they go through construction.
Stayed 1 night in Aug 2025

6/10 Okay

Beth

Liked: Staff & service
Na
Stayed 1 night in Aug 2025

4/10 Poor

Louis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures and the ratings are a joke. The property is old dirty and the breakfast was horrible. I had the sausage gravy biscuits, bacon, and eggs. The only thing palatable with the scrambled eggs. The bacon was undercooked the gravy on the biscuits was just unpleasant tasting. Overall the worst breakfast at any hotel I've ever had. Won't ever return to this property.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

8/10 Good

Virginia

Liked: Staff & service
one light bulb was missing from the bedside lamp. and the other bulb was burnt out, so limited lighting to read by
Stayed 1 night in Aug 2025

8/10 Good

Jared

Loved it!
Stayed 1 night in Aug 2025

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were great; friendly and helpful. While the free breakfast was a perk we were looking forward to, only 1 of the 4 of us actually liked it, and opted to eat elsewhere the second day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

6/10 Okay

Steven

Business traveler
Liked: Cleanliness, staff & service
Reasonable cost (nightly) and comfortable room overall. Pool is typically occupied (families) and no jacuzzi available. Breakfast is a nice feature (add), and rooms (and beds) are comfortable, although not particularly modernized. Black out curtain is a nice feature and check-in/out was easy and made pleasant (by staff).
Stayed 3 nights in Aug 2025

10/10 Excellent

JORGE

Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas, Tacoma

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Just off I90. Clean, room is renovated, check in was fast and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea St

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The staff was nice and the rooms were clean
Stayed 4 nights in Aug 2025

8/10 Good

Shannon

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Pamela, Sioux Falls

Stayed 1 night in Aug 2025

6/10 Okay

Shane

Traveled with family
Disliked: Staff & service, property conditions & facilities

Mediocre hotel

Stayed 1 night in Aug 2025

8/10 Good

Cheryl

Business traveler
Liked: Amenities, property conditions & facilities
NICE PLACE TO STAY
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable and had good breakfast and coffee.
Stayed 1 night in Aug 2025

6/10 Okay

Esperanza

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica Nichole

Stayed 1 night in Aug 2025

6/10 Okay

Michele

Traveled with family and small children, Traveled with partner
Liked: Staff & service
Swimming pool needs cleaning and breakfast was a bit cold
Stayed 1 night in Aug 2025