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Holiday Express & Suites Portales by IHG

2.5 star property

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Photo gallery for Holiday Express & Suites Portales by IHG

Property entrance
Free buffet breakfast
Spa
Exterior
Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
$128
$113 nightly
$128 total
Total with taxes and fees
Feb 16 - Feb 17

Explore the area

View in a map
1901 W 2nd St, Portales, NM, 88130
  • Place, Eastern New Mexico University
    ‪8 min walk‬
  • Place, Al Whitehead Field
    ‪8 min walk‬
  • Place, Blackwater Draw Museum
    ‪14 min walk‬
  • Airport, Clovis, NM (CVN-Clovis Municipal)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Property amenity
Comfort Inn Portales
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 403 reviews
$98 nightly
The price is $111
Jan 31 - Feb 1
Total with taxes and fees
Comfort Inn Portales

About the neighborhood

Portales

Located in Portales, Holiday Express & Suites Portales by IHG is in a rural location, within a 15-minute walk of Roosevelt General Hospital and Eastern New Mexico University. .This hotel is 0.7 mi (1.2 km) from Al Whitehead Field and 0.8 mi (1.3 km) from Roosevelt County Museum.

What's nearby

  • Eastern New Mexico University - 8 min walk - 0.5 miles
  • Al Whitehead Field - 8 min walk - 0.5 miles
  • Blackwater Draw Museum - 14 min walk - 0.8 miles
  • Rotary Park - 14 min walk - 0.8 miles
  • Golden Student Success Center - 15 min walk - 0.8 miles

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Goober McCool's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Juanito's Mexican Restaurant - ‬4 min drive
  • ‪Something Different Grill - ‬2 min drive

About this property

Holiday Express & Suites Portales by IHG

Hotel in Portales with an indoor pool and free breakfast
Holiday Express & Suites Portales by IHG offers 65 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Holiday Express & Suites Portales by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 212 out of 365 reviews
Rating 8 - Good. 85 out of 365 reviews
Rating 6 - Okay. 38 out of 365 reviews
Rating 4 - Poor. 11 out of 365 reviews
Rating 2 - Terrible. 19 out of 365 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Abby

Traveled with family
Liked: Amenities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from staff — both front desk and housekeeping! Room was clean and quiet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service, room comfort
The room smelled musty, the keys didnt work to the room. Had to go down several time to fet a new key each time. The hotel needs to replace the card readers on every room. I shouldnt have to go down to the front desk 2 times in 1 noght because my room key card stopped working.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle, Rio Rancho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a quick trip to see our daughter sing at ENMU. The Hotel was clean, and safe. We loved the breakfast everything was fresh and tasty! The Staff was friendly and helpful, we will return❤️
Stayed 1 night in Oct 2025

10/10 Excellent

VICTOR

Liked: Cleanliness
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Brendan

Liked: Property conditions & facilities
I like staying here. This was my third time staying at this hotel. I would tell others to stay here as well. The breakfast was good and the rooms were comfortable and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Fidelis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 4 nights in Aug 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Alysia

Stayed 1 night in Aug 2025

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff always so helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to make a last minute trip to Dora, I always book here no matter if its for one night or multiple nights. It"s always clean and well maintained and of course the kids love to pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Armida

Liked: Cleanliness, amenities, property conditions & facilities
Overall good stay
Stayed 1 night in Jul 2025

6/10 Okay

Elisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reservation was for 4 people and they only gave us two towels for a suite we had to continue to ask for more towels are whole 4 day visit. Halfway threw our stay we lost hot water pressure other than that visit was great!
Stayed 4 nights in Jul 2025

6/10 Okay

Karen

Disliked: Property conditions & facilities

The place just felt old and dirty

Stayed 1 night in Jul 2025

10/10 Excellent

Lincy

Stayed 1 night in Jun 2025

6/10 Okay

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Portales Trip

Had to refuse first room due to condition. Door lack was intermittently inoperable, lamp shade was missing, stained window shade and room had strange odor. 2nd room was nice except the pullout bed was broken.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Miguel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cleaned and staff was great with the breakfast being excellent 👌
Stayed 2 nights in Jun 2025