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Grand Cloudcroft Hotel

Property class: 2

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Photo gallery for Grand Cloudcroft Hotel

Reception
Front of property
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Parking available
$222
$197 nightly
$222 total
Total with taxes and fees
Apr 21 - Apr 22

Explore the area

View in a map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Place, Sacramento Mountains Museum
    ‪2 min walk‬
  • Place, Sacramento Peak Observatory
    ‪3 min walk‬
  • Place, Cloudcroft Ice Rink
    ‪7 min walk‬
  • Airport, Alamogordo, NM (ALM-White Sands Regional)
    ‪39 min drive‬

Room options

View all photos for Double King

Double King | Desk, blackout drapes, iron/ironing board, free WiFi

Double King

9.2 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | Desk, blackout drapes, iron/ironing board, free WiFi

Single King

9.4 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
The Lodge at Cloudcroft
Cloudcroft
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 504 reviews
$144 nightly
The price is $162
Apr 22 - Apr 23
Total with taxes and fees
The Lodge at Cloudcroft

About the neighborhood

Cloudcroft

When you stay at Grand Cloudcroft Hotel in Cloudcroft, you'll be in the mountains, within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. .This hotel is 0.4 mi (0.6 km) from Cloudcroft Ice Rink and 1 mi (1.6 km) from Trestle Recreation Area.

What's nearby

  • Sacramento Mountains Museum - 2 min walk - 0.1 miles
  • Sacramento Peak Observatory - 3 min walk - 0.2 miles
  • Cloudcroft Ice Rink - 7 min walk - 0.4 miles
  • New Mexico Rails-to-Trails - 17 min walk - 0.9 miles
  • Trestle Recreation Area - 19 min walk - 1.0 mile

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Mad Jack's Mountain Barbecue - ‬13 min walk
  • ‪Western Bar & Cafe - ‬14 min walk
  • ‪Dusty Boots Cafe - ‬4 min walk
  • ‪Big Daddy's Diner - ‬4 min walk

About this property

Grand Cloudcroft Hotel

Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 50 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and a water dispenser. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 315 out of 400 reviews
Rating 8 - Good. 61 out of 400 reviews
Rating 6 - Okay. 15 out of 400 reviews
Rating 4 - Poor. 4 out of 400 reviews
Rating 2 - Terrible. 5 out of 400 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff - great views!
Stayed 1 night in Jan 2026

10/10 Excellent

Sloane, milford

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 1 night in Jan 2026

10/10 Excellent

Kathyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful.
Stayed 2 nights in Dec 2025

2/10 Terrible

DANA

Traveled with family
Liked: Cleanliness, property conditions & facilities
The potatoes were uncooked. The scrambled eggs were also too salty. The coffee smelled bad, like an unclean machine.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, staff let us check in early, everybody working there was super friendly and very helpful, acknowledged our VIP status with Expedia!! Highly recommend this place!
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in and very clean room and facilities. I’m truly impressed how clean it is. The shower has excellent water pressure. Just didn’t like microwave breakfast offered on Tuesday and Wednesday.
Stayed 1 night in Dec 2025

4/10 Poor

John

Traveled with family and small children
Liked: Cleanliness
Way too much money for the quality. It was like a basic what should've been fitty a night. I've been to wwwaaaayyyyy better places for hundreds cheaper. I won't go back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, the room was cozy and beautiful and very clean! The VIP parking in the garage was so awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Montana, Spring Branch

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Stayed 1 night in Dec 2025

10/10 Excellent

XIAOWEI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and the beds are really good.
Stayed 2 nights in Dec 2025

8/10 Good

Javier, San Antonio

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room and nice, welcoming staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
The hotel was immaculate and had a wonderful Christmas vibe. Room was fancy and wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

manuel

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and towels! The hotel is tiny but very clean, conveniently located and with a very friendly staff. We would definetky stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

maylen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extra clean and very charming
Stayed 1 night in Nov 2025

10/10 Excellent

Jimmy, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Great service, great rooms and great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Oct 2025

8/10 Good

Kathi

Stayed 1 night in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly and healthy staff, good location. We would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel scores high on the “3 Cs”: Clean, Comfortable, Convenient. Using the word “grand” in its name is a bit of an overstatement. We found it oddly lacking in the small things that earn our higher ratings. Two bath towels were provided but just one hand towel. Three pillows on the king bed (we did find an extra in the closet). No drinking glasses or cups for taking pills, Also, you must request housekeeping which we did on one of our three days. Oddly, the bathroom was cleaned and replenished but the bed was not made. None of these things are dealbreakers, but be advised if they are important to you.
Stayed 4 nights in Oct 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Oct 2025