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Grand Cloudcroft Hotel

2.0 star property

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Photo gallery for Grand Cloudcroft Hotel

Reception
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Front of property
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Parking available
$240
$213 nightly
$240 total
Total with taxes and fees
Feb 10 - Feb 11

Explore the area

View in a map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Place, Sacramento Mountains Museum
    ‪2 min walk‬
  • Place, Sacramento Peak Observatory
    ‪3 min walk‬
  • Place, Cloudcroft Ice Rink
    ‪7 min walk‬
  • Airport, Alamogordo, NM (ALM-White Sands Regional)
    ‪34 min drive‬

Room options

View all photos for Double King

Double King | Desk, blackout drapes, iron/ironing board, free WiFi

Double King

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | Desk, blackout drapes, iron/ironing board, free WiFi

Single King

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is $188
Jan 26 - Jan 27
Total with taxes and fees
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About the neighborhood

Cloudcroft

When you a stay at Grand Cloudcroft Hotel in Cloudcroft, you'll be in the mountains, within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. .This hotel is 0.4 mi (0.6 km) from Cloudcroft Ice Rink and 1 mi (1.6 km) from Trestle Recreation Area.

What's nearby

  • Sacramento Mountains Museum - 2 min walk - 0.1 miles
  • Sacramento Peak Observatory - 3 min walk - 0.2 miles
  • Cloudcroft Ice Rink - 7 min walk - 0.4 miles
  • New Mexico Rails-to-Trails - 17 min walk - 0.9 miles
  • Trestle Recreation Area - 19 min walk - 1.0 mile

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Mad Jack's Mountain Barbecue - ‬13 min walk
  • ‪Western Bar & Cafe - ‬14 min walk
  • ‪Brother-N-Law Bbq - ‬11 min walk
  • ‪Big Daddy's Diner - ‬4 min walk

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with an indoor pool and free breakfast
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 50 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and a water dispenser. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 297 out of 380 reviews
Rating 8 - Good. 59 out of 380 reviews
Rating 6 - Okay. 15 out of 380 reviews
Rating 4 - Poor. 4 out of 380 reviews
Rating 2 - Terrible. 5 out of 380 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly and healthy staff, good location. We would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel scores high on the “3 Cs”: Clean, Comfortable, Convenient. Using the word “grand” in its name is a bit of an overstatement. We found it oddly lacking in the small things that earn our higher ratings. Two bath towels were provided but just one hand towel. Three pillows on the king bed (we did find an extra in the closet). No drinking glasses or cups for taking pills, Also, you must request housekeeping which we did on one of our three days. Oddly, the bathroom was cleaned and replenished but the bed was not made. None of these things are dealbreakers, but be advised if they are important to you.
Stayed 4 nights in Oct 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and pool was nice
Stayed 1 night in Oct 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property and excellent staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location, would definitely stay there again
Stayed 1 night in Sep 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are amazing. Our room didnt get cleaned while we were there. The guest rooms need a full length mirror. The breakast was good each morning.
Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very friendly staff. It was nice and quiet, comfy beds. Would definitely recommend.
Stayed 2 nights in Sep 2025

8/10 Good

Allison

Stayed 2 nights in Sep 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Great hotel, clean and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good
Stayed 1 night in Sep 2025

8/10 Good

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was friendly. I called on Monday and requested a room downstairs I was told I had a room downstairs along with my daughters family and when we arrived I was told it was upstairs and that my rooms could not be changed. I was a bit upset with this.
Stayed 2 nights in Sep 2025

10/10 Excellent

Todd, Carlsbad

Stayed 1 night in Aug 2025

10/10 Excellent

Sayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
The breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Pretty and modern-rustic hotel, made it feel high-end. Minimalistic but comfortable. Complimentary breakfast was not great. Given the vibe of the hotel, we expected something beyond a cheap chain-type hotel breakfast. Overall, we would stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie McLean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay if you don’t drive.

The hotel and the stay was good. But the parking lot kind of sucked and was too small.
Stayed 2 nights in Aug 2025

6/10 Okay

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Outside looks nice. Normal hotel breakfast. Got a room in the back with no view at all and very uncomfortable bed. Small room.
Stayed 1 night in Aug 2025

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not staying here again

Nearly $300 a night and they would not even bring clean towels and make up the room when asked to do so. The breakfast was served late every day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Padraic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for easy access to Alamogordo or the mount

It was amazing. Quiet clean with a good veiw. Staff is amazing. Will definitely recommend to my freinds and family.
Stayed 1 night in Jul 2025

10/10 Excellent

Danelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful. Rooms are very clean and comfortable! Staff is friendly. Indoor pool is very nice! Location is perfect! Excellent experience!
Stayed 3 nights in Jul 2025

6/10 Okay

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Estela

Stayed 1 night in Jun 2025