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The Ritz-Carlton, Cleveland

Star Rating
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
185 reviews

Amenities

  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Tower City Center
    2 min walk
  • Popular Location
    Horseshoe Casino
    4 min walk
  • Popular Location
    JACK Cleveland Casino
    5 min walk
  • Airport
    Cleveland, OH (CLE-Hopkins Intl.)
    15 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room

    Room Amenities

    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More details
  • Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, Corner

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Club Room, Business Lounge Access, City View (Ritz-Carlton)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Queen Beds
    More details

About this area

Cleveland

Located in Cleveland, The Ritz-Carlton, Cleveland is in the business district and connected to a shopping center. Great Lakes Science Center and Rock and Roll Hall of Fame are cultural highlights, and some of the area's popular attractions include Greater Cleveland Aquarium and Cleveland Metroparks Zoo. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field.

What's nearby

  • Popular Location
    Tower City Center - 2 min walk
  • Popular Location
    Horseshoe Casino - 4 min walk
  • Popular Location
    JACK Cleveland Casino - 5 min walk
  • Popular Location
    Rocket Mortgage FieldHouse - 6 min walk
  • Popular Location
    Public Square - 6 min walk

Getting around

  • Tower City-Public Square Station - 1 min walk
  • Cleveland Station - 5 min drive
  • Cleveland, OH (CLE-Hopkins Intl.) - 15 min drive

About this property

The Ritz-Carlton, Cleveland

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite. All 206 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. IPod docks and 24-hour room service are standard, as are LED TVs with satellite channels.

Policies

Check-in

Check-in between 4 PM - midnight

Special check-in instructions

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 125 per pet, per stay
  • 2 per room (up to 50 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Cleveland Ritz-Carlton
  • Ritz-Carlton Cleveland
  • Ritz-Carlton Hotel Cleveland
  • Ritz-Carlton Cleveland Hotel
  • Cleveland Ritz Carlton
  • The Ritz-Carlton Cleveland Hotel Cleveland
  • The Ritz-Carlton, Cleveland Ohio
  • Ritz Cleveland
  • The Ritz Carlton, Cleveland
  • The Ritz-Carlton, Cleveland Hotel
  • The Ritz-Carlton, Cleveland Cleveland
  • The Ritz-Carlton, Cleveland Hotel Cleveland

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

  • Valet parking: USD 36 per night
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 16-18 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Spanish

Business services

  • 11 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LED TV
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Golfing
4.4

Excellent

5 - Excellent
118
4 - Good
43
3 - Okay
14
2 - Mediocre
6
1 - Poor
4
4.7
Cleanliness
4.6
Service and Staff
4.8
Amenities
4.4
Property condition

5/5 Excellent

They the Cassata Cake Dessert. All of the bartenders are real pros.

Stayed 2 nights in Jul 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2019

5/5 Excellent

The entire staff were the most courteous and eager to help in any way. Their goal for the day was to please the guests. I especially want to acknowledge Sean in particular. Although his responsibility is the Club on the 14th floor, he was omnipresent in the hotel. He responded to a call we made to maintenance about lighting at 10pm, simply because he was there when the call came in. True 5 Stars.

Stayed 4 nights in Jun 2019

4/5 Good

Dont care for the dining room. Too loud and used by people as a meeting room. They are on their phones with speakers on as if they are in a board room. There is no where else to dine.

Stayed 1 night in Jun 2019

5/5 Excellent

Excellent experience. Personnel, without exception,friendly and capable.

Stayed 3 nights in Apr 2019

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