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Residence Inn By Marriott Cleveland Mentor

Property class: 3

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Photo gallery for Residence Inn By Marriott Cleveland Mentor

Property amenity
Seasonal outdoor pool
39-inch LCD TV with cable channels, TV, Netflix
Exterior
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
$156
$135 nightly
$156 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
5660 Emerald Ct, Mentor, OH, 44060
  • Place, Atlas Cinemas Diamond Center 16
    ‪2 min walk‬
  • Place, Headlands Beach State Park
    ‪5 min drive‬
  • Place, Cleveland Clinic
    ‪38 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪38 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 438 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms, Fireplace

  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 438 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

Hair dryer

Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Double Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

39-inch LCD TV with cable channels, TV, Netflix

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(37 reviews)
  • 438 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

39-inch LCD TV with cable channels, TV, Netflix

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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Total with taxes and fees
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About the neighborhood

Mentor

Located in Mentor, Residence Inn By Marriott Cleveland Mentor is within a 10-minute drive of Lake Erie College and Mentor Ice Arena. .This hotel is 4.2 mi (6.7 km) from Mentor Lagoons Nature Preserve and 5.3 mi (8.5 km) from Headlands Beach State Park.

What's nearby

  • Atlas Cinemas Diamond Center 16 - 2 min walk - 0.1 miles
  • Headlands Beach State Park - 5 min drive - 4.0 miles
  • Cleveland Clinic - 38 min drive - 28.7 miles
  • Huntington Bank Field - 39 min drive - 30.5 miles
  • Progressive Field - 42 min drive - 31.4 miles

Getting around

  • Cleveland Hopkins International Airport (CLE) - 46 min drive

Restaurants

  • ‪El Taco Macho - ‬6 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Casa Agave Mexican Cuisine - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

Residence Inn By Marriott Cleveland Mentor offers 96 accommodations with safes and coffee/tea makers. 39-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 96 guestrooms, featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, while 39-inch LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a hot tub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Take advantage of the hotel's room service. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
A complimentary grocery shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5.00 per accommodation, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 5.00 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Residence Inn By Marriott Cleveland Mentor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 280 out of 416 reviews
Rating 8 - Good. 88 out of 416 reviews
Rating 6 - Okay. 29 out of 416 reviews
Rating 4 - Poor. 10 out of 416 reviews
Rating 2 - Terrible. 9 out of 416 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nina

Business traveler
Liked: Staff & service, room comfort
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Alecia

Stayed 2 nights in Dec 2025

8/10 Good

mark

Stayed 1 night in Jan 2026

8/10 Good

Keith

Liked: Cleanliness
Good property, good location, fair pricing. Breakfast was good and had lots of variety, rooms were big but getting a little dated and getting worn.
Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Lora Maureen

Liked: Cleanliness, staff & service, amenities
We always stay here during our drive from St. Louis to the Syracuse area. We are so happy that we found you! Everyone is always so very welcoming and hospitable. The rooms are so clean, cozy, spacious and reasonable. We always rest very well, prior to getting up early the next day and resuming the rest of our drive. We adore Noosa Bistro across the street! We often get up before the breakfast area opens; however, the workers there are always so very kind and gracious. They offer us coffee, of course, and then ask if we wish to take anything with us to eat as we prepare to hit the road. Thank you for always going the extra mile. We highly recommend and will certainly be back!
Stayed 1 night in Nov 2025

10/10 Excellent

Kelvin

Stayed 4 nights in Oct 2025

6/10 Okay

Mark, Saint Charles

Business traveler
The room was significantly degraded from past visits. The toilet ran every five minutes and when brought to the attention of the staff, it wasn't corrected. The cabinets were well worn and in need of repair. During the every other day room cleanings, the dishes weren't cleaned, the wastbasket wasn't emptied and the coffee wasn't refilled.
Stayed 4 nights in Nov 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Amenities
Everything was ideal for what we needed
Stayed 2 nights in Nov 2025

10/10 Excellent

Memory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, room was clean and quiet. Pillows were very comfortable. We had our dog and they were very accommodating of her. The breakfast was good and checkout was simple. Overall was great experience. Location and up keep of the facilities was nice also.
Stayed 1 night in Nov 2025

2/10 Terrible

Lisa

Stayed 2 nights in Oct 2025

8/10 Good

Elaine

Stayed 2 nights in Oct 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waffle machine was broken. No fresh eggs, only a quiche which was burnt. Breakfast needed to improve.
Stayed 1 night in Oct 2025

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Solid choice

Solid choice, good location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms here are great really big with a proper work area
Stayed 2 nights in Sep 2025

10/10 Excellent

Kris

Traveled with partner
Liked: Amenities, property conditions & facilities
Huge space! Very nice hotel in good location. Very quiet
Stayed 1 night in Sep 2025

8/10 Good

Dean

Stayed 1 night in Aug 2025

10/10 Excellent

mark, Saint Charles

Liked: Cleanliness, staff & service, property conditions & facilities
nice and accessible
Stayed 3 nights in Jun 2025

6/10 Okay

Christopher

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Staff & service
The room was dated and dingy for the price. The non-refundable pet fee for our cat was $115 for just a one-night stay, which felt excessive. On top of that, the front desk staff wasn't very friendly. Overall, not worth the cost.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Dean

Stayed 1 night in Aug 2025

6/10 Okay

Krizia

Stayed 1 night in Aug 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice safe location and it had an outdoor pool that was fabulous
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashlee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled from Maryland to this Residence Inn location for a Morgan Wallen concert in Cleveland at the Huntington Bank Field. The field was only 30 mins from this location and super easy to get too. There is a good pick of fast food options right by this Hotel. The staff were impeccable! Extremely friendly! The hotel itself was super clean and the Breakfast was delicious. They are pet friendly, have a hot tub and pool as well!! Can’t beat how convenient all that is! If I could give more than 5 Stars I would!! HIGHLY RECOMMEND staying here !!
Stayed 1 night in Aug 2025

10/10 Excellent

Carole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and amenities
Stayed 1 night in Aug 2025