We booked a "Superior Room," and if it is Superior to the rest of the rooms at this hotel, then I don't want to know how bad those other rooms are. The king-size bed was atrocious. The mattress and/or foundation was either collapsed, broken, or worn out because one side of the bed was collapsed and had little to no cushioning. After midnight, loud music erupted just outside the door. I tried to call the front desk about it, but the room phone did not work. I checked it thoroughly, and it was plugged in but it was inoperative. So, that wasn't very safe. The loud music did not stop, so I was forced to get up from bed and go outside to see what was going on. There was a Cadillac parked in the space right outside our "Superior Room." The car was running, and there was a person sitting in the driver's seat. The music was coming from inside the vehicle, and it was loud enough that the bass notes were causing the car windows to make a buzzing sound. I walked over to the office because I could not call them due to the phone not working. The person in the office said the car is there every Saturday night, it is always parked in the same place, and the driver always sits in it with the sound system blaring. The person in the office walked outside with me, and when she did, the loud music stopped. I was a little afraid to walk from the office back to my "Superior Room" because I had to walk near the car still parked and running with the driver sitting inside.