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Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake by IHG

An indoor swimming pool with a blue tiled edge, lounge chairs, and a sunbed area.
A spacious indoor area with multiple seating arrangements, including tables and chairs, and a large window providing natural light.
A multi-story hotel with a brick facade, a covered entrance, and a parking lot with several cars.
A hotel room with a blue sofa, a small table with a lamp, a desk with a chair, and a bed.
A hotel reception area with two reception desks, a check-in counter, and a wall-mounted sign.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $123
$105 nightly
$123 total
Total with taxes and fees
Nov 29 - Nov 30

Explore the area

View in a map
30500 Clemens Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪17 min walk‬
  • Place, Regal Crocker Park
    ‪3 min drive‬
  • Place, Huntington Bank Field
    ‪25 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, bedside table, lamp, chair, desk, and a small kitchenette.

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed (LEISURE)

9.6 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (HEARING)

A hotel room with a large bed, a desk, a chair, and a small table.

Room, 1 King Bed, Accessible (HEARING)

8.4 out of 10
Very good
(7 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

A hotel room with a large bed, a smaller bed, a desk with a chair, a telephone, and a wall-mounted TV.

Standard Room, 2 Queen Beds, Accessible (HEARING)

9.8 out of 10
Exceptional
(7 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk with a chair, a telephone, and a wall-mounted TV.

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, bedside table, lamp, chair, desk, and a small kitchenette.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 800 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a small kitchenette.

Suite, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

A hotel room with a large bed, a desk, a chair, and a small table.

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk with a chair, a telephone, and a wall-mounted TV.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk, and a chair.

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a sofa, a desk, and a chair.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Westlake

With a stay at Holiday Inn Express & Suites Cleveland West - Westlake by IHG, you'll be centrally located in Westlake, within a 5-minute drive of Crocker Park and Regal Crocker Park. .This hotel is 14.1 mi (22.7 km) from Cleveland Metroparks Zoo and 2 mi (3.2 km) from Lake Erie.

What's nearby

  • Crocker Park - 17 min walk - 1.0 mile
  • Regal Crocker Park - 3 min drive - 1.1 miles
  • Rocket Arena - 23 min drive - 19.9 miles
  • Huntington Bank Field - 25 min drive - 19.0 miles
  • Rock and Roll Hall of Fame - 26 min drive - 21.0 miles

Getting around

  • Cleveland Station - 22 min drive
  • Cleveland Hopkins International Airport (CLE) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪7 Brew Coffee - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪McDonald's - ‬2 min drive

About this property

Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Holiday Inn Express & Suites Cleveland West - Westlake by IHG offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the hot tub.

Make yourself at home in one of the 91 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express & Suites Cleveland West - Westlake by IHG. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Hotel Holiday Inn Express & Suites Cleveland West - Westlake
Holiday Inn Express & Suites Cleveland West - Westlake Westlake
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Cleveland
Holiday Inn Express Cleveland Hotel
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Suites Cleveland West Westlake by IHG
Holiday Inn Express Suites Cleveland West Westlake an IHG Hotel

Holiday Inn Express & Suites Cleveland West - Westlake by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1003 reviews
Rating 8 - Good. 199 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.. Great staff..excellent beds...Great pool and splash pad for kids...excellent location
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! The hotel was amazing and the food was great! Stop scrolling book it!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, our kids had a blast. There’s a separate kids pool but even the big pool was so fun and very warm. We live 5 hours away but want to come back. Great stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with a good location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and great staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are kept immaculately clean and the king size bed is comfortable and roomy. The staff is friendly and welcoming to all guests and visitors including delivery people. The breakfast definitely gets five stars as well. Great choices and the pancake maker is really cool too!!! Parking is convenient and the lot is well maintained. The pool is definitely a must while you stay at this hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in a nice location and is well maintained, landscaping fresh, inside clean. The pool is huge and it has a pool play area for the kiddos. The coffee which is available all day is delish. And the showers are wonderful. I hope to visit again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Clean Room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, best breakfast I have had in a hotel in a long time only thing the hot tub was out of order but the pool was beautiful even had a little kiddo section. Overall I had a great relaxing weekend and will definitely would go again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was very clean the staff was excellent.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable. The room was exceptionally clean, the service from the staff was top-notch, and all the advertised amenities fully lived up to our expectations.The only area that could use some improvement is routine maintenance. We noticed that the toilet seat in our room required a minor repair and the shower spout needed new caulking.Aside from these small details, it was a wonderful experience, and we would definitely stay here again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Need Having the equipment fix for the pool Need Having the pool open to use Need Nicer look furniture in waiting area
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, wonderful stuff, wonderful rooms. Will stay there again!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean organized breakfast was great very friendly staff highly recommend
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where well cleaned
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with large rooms. Breakfast was standard hotel breakfast. Coffee was available all day. Pool was huge with a large hot tub and a kids area with splash pad water features. The splash pad area made the area noisy, but worth it if you have littles. Pool was a bit cloudy while we were there. Housekeeping replaced our towels daily and emptied trash but did not touch the beds. I would definitely stay there again.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotlesss friendly staff i have no complaints
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and huge breakfast.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal experience, the staff welcomed everyone and wanted each guest to have the best experience. The property was amazingly clean and well kept. I highly recommend this Holiday Inn IHG property.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stayed here for a little weekend staycation and had a great time! Plus the hotel was very clean and staff were great! We will be back :)
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and made up well every afternoon we returned. Staff was friendly and accommodating. Excellent breakfast with a very helpful crew to assist. Overall a very good experience!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic over night stay. Everything was perfect
Stayed 1 night in Mar 2026