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Holiday Inn Cleveland Northeast - Mentor by IHG

3.0 star property

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Photo gallery for Holiday Inn Cleveland Northeast - Mentor by IHG

Bar (on property)
Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, blackout drapes
Property amenity
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$131
$114 nightly
$131 total
Total with taxes and fees
Apr 26 - Apr 27

Explore the area

View in a map
7701 Reynolds Rd, Mentor, OH, 44060
  • Place, Indian Museum of Lake County
    ‪16 min walk‬
  • Place, Cleveland Clinic
    ‪31 min drive‬
  • Place, Huntington Bank Field
    ‪32 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 2 Queen Beds (Additional Living Area)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mentor

With a stay at Holiday Inn Cleveland Northeast - Mentor by IHG in Mentor, you'll be in the business district, within a 10-minute drive of Lake Erie and Indian Museum of Lake County. .This hotel is 1.9 mi (3.1 km) from Great Lakes Stadium 16 and 2 mi (3.2 km) from Chagrin River.

What's nearby

  • Indian Museum of Lake County - 16 min walk - 0.9 miles
  • Cleveland Clinic - 31 min drive - 21.5 miles
  • Case Western Reserve University - 32 min drive - 21.5 miles
  • Huntington Bank Field - 32 min drive - 23.3 miles
  • Progressive Field - 35 min drive - 24.2 miles

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪GetGo Gas Station - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mission Bbq - ‬4 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor by IHG

Holiday Inn Cleveland Northeast - Mentor by IHG offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite with American cuisine at Savoria Restaurant, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Mentor? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Savoria Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Savoria Restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Garden
  • In a state park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 3:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor Hotel
Holiday Inn Cleveland Northeast Mentor
Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
Hotel Holiday Inn Cleveland Northeast - Mentor
Holiday Inn Cleveland Northeast - Mentor Mentor
Holiday Inn Cleveland Hotel
Holiday Inn Cleveland
Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor an IHG Hotel
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel
Holiday Inn Cleveland Northeast - Mentor by IHG Mentor
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel Mentor

Holiday Inn Cleveland Northeast - Mentor by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 401 out of 829 reviews
Rating 8 - Good. 253 out of 829 reviews
Rating 6 - Okay. 110 out of 829 reviews
Rating 4 - Poor. 38 out of 829 reviews
Rating 2 - Terrible. 27 out of 829 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Suzannah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, nice breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lashawn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean except sofa bed it was nast with stains on the sheets Luke the housekeeper never stripped it down from last guest
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Door 3 on the side of thr building would not secure. You could just push or pull it open.
Stayed 1 night in Dec 2025

6/10 Okay

Tyler

Traveled with family
Liked: Cleanliness, staff & service
The hotel was nice. The shower was terrible. Would not drain, minimal hot water. For what you’re paying just not up to par. Nothing worse then taking a shower while your feet are soaking in backed up shower water. We enjoyed the breakfast!
Stayed 2 nights in Dec 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
the bed was phenomenal and housecleaning even made it with our heated blanket, but every time we came back to our room for the day it smelled of sewage VERY bad.
Stayed 3 nights in Dec 2025

10/10 Excellent

Munkhtuvshin, Chestnut Hill

Stayed 1 night in Dec 2025

10/10 Excellent

Charlie

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was hot and fresh. The front desk staff were cordial and attentive to the needs of the customers.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Gabrielle, New Albany

Stayed 1 night in Dec 2025

4/10 Poor

Sujoy

Disliked: Cleanliness, amenities, property conditions & facilities
Checked in late - found in the middle of the night that the heater was not working nor the moble charging outlet in the bedstand. Was too tired to call the frontdesk but these things need to checked before a customer checks in.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The food was good but the milk was spoiled. They corrected this when I brought it to their attention.
Stayed 2 nights in Dec 2025

8/10 Good

William, Wadsworth

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff were nice. The shower had very little water pressure.
Stayed 1 night in Dec 2025

10/10 Excellent

David, Lake Orion

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did npt eat breakfast. Room was great. Especially the beds.
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean, bathrooms stalked
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, wonderful front desk customer service. Clean room. Free breakfast. What more could i need.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

David, Lake Orion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my travel needs, clean
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet. Met our needs.
Stayed 2 nights in Oct 2025