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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Bar (on property)
Indoor pool
Exterior
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$116
$99 nightly
$116 total
Total with taxes and fees
Feb 6 - Feb 7

Explore the area

View in a map
700 Beta Dr, Mayfield, OH, 44143
  • Place, North Chagrin Reservation
    ‪3 min drive‬
  • Place, Cleveland Clinic
    ‪21 min drive‬
  • Place, Huntington Bank Field
    ‪28 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

32-inch flat-screen TV with digital channels, TV

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Roll In Shower

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King with Whirlpool

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King with Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Evolution Two Queens

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution Junior King Suite

32-inch flat-screen TV with digital channels, TV

Evolution Junior King Suite

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Mayfield

With a stay at Hilton Garden Inn Cleveland East/Mayfield Village in Mayfield, you'll be in the business district, within a 15-minute drive of Lake Erie and North Chagrin Reservation. .This hotel is 10.7 mi (17.2 km) from Cleveland Clinic and 9.6 mi (15.5 km) from Case Western Reserve University.

What's nearby

  • North Chagrin Reservation - 3 min drive - 2.0 miles
  • Cleveland Clinic - 21 min drive - 12.6 miles
  • Case Western Reserve University - 21 min drive - 12.4 miles
  • Huntington Bank Field - 28 min drive - 22.2 miles
  • Rock and Roll Hall of Fame - 28 min drive - 22.2 miles

Getting around

  • Green Road Station - 12 min drive
  • Cleveland Station - 25 min drive
  • Cleveland Hopkins International Airport (CLE) - 34 min drive

Restaurants

  • ‪Georgio's Oven Fresh Pizza - ‬4 min drive
  • ‪Yours Truly Restaurant - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • Winking Lizard Tavern
  • Wendy's

About this property

Hilton Garden Inn Cleveland East/Mayfield Village

Suburban hotel with an indoor pool and a restaurant
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
Satisfy your appetite for dinner at The Garden Grill & Bar, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Mayfield? This hotel has 6630 square feet (597 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (6,630 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1012 reviews
Rating 8 - Good. 288 out of 1012 reviews
Rating 6 - Okay. 106 out of 1012 reviews
Rating 4 - Poor. 57 out of 1012 reviews
Rating 2 - Terrible. 51 out of 1012 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Anna

Disliked: Cleanliness, amenities, property conditions & facilities
Poorly maintained hotel. The wallpaper was peeling, carpet badly stained, WiFi did not work, gym equipment missing or broken, the hot tub was broken…The “mixed berries” on the breakfast menu are dried cranberries. Hilton will usually give bottles of water to Hilton honors members, but they don’t here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Miroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
all perfect
Stayed 2 nights in Oct 2025

6/10 Okay

Kathleen

Traveled with group
Liked: Cleanliness, property conditions & facilities
Pool was small and hot tub was closed. Room was not serviced during our stay. 'Restaurant' was mediocre.
Stayed 2 nights in Oct 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Oct 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk and small Restaraunt/grill were very nice and efficient. They are what truly made the stay here doable that and the food in the Restaraunt, it was very good (Limited menu options, but good!) Plenty of parking and parking lot was well lit. The lobby was spacious and plenty of spots to sit and work or chat. The walls do keep normal sounds from the next room coming through, but the person above jumping up and down on the floor can be heard clearly. The room I was in was in need of some upgrades. The padding under the carpeting had been totally worn down on the path used to get to the restroom, a few stains on the carpet, caulking peeling back in areas and a few other minor cosmetic things. The down pillows went flat and had to be fluffed a few times throughout the night. I got this room at a very good price so I gave it a higher rating than if I had been charged the full price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in Oct 2025

10/10 Excellent

Payton

Stayed 1 night in Oct 2025

4/10 Poor

OLIVIA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting room wallpaper was coming off the wall, rust was all on the light sconces, stains on the walls Staff was always away from the front desk. Check in staff didn’t tell us any information. Awful experience
Stayed 4 nights in Oct 2025

8/10 Good

Mark and Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It does need some aesthetical updates but clean. Because the building is not situated in a country or pleasing scenery, the inside needs some updating. The staff were very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Stayed 1 night in Oct 2025

2/10 Terrible

Kia, Mancelona

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Me and my cousin went on a trip and we booked a room through them. I had ended up losing my wallet at some point and we do not live close to ohio at all ( we live out of state) i told the front desk guy the issue because they wanted a photo id (even though i had plenty of other proof that it aas me and i paid for the room but thay didnt matter to the manager) the manager told the front desk guy that she simply couldnt allow us to stay eithout photo id, which is ridiculous. She didnt care that we were tired and had no money for another hotel. We will never return and we will make sure to tell everyone we know as well how horrible the service is. You dont get a refund either so all they care about is the money it seems. Better management and regulations need changes.
Stayed 1 night in Oct 2025

2/10 Terrible

Dawn Cherri

Liked: Staff & service, amenities
Disliked: Cleanliness
I acquired bed bugs! The staff was great but I am still waiting to hear back from the Management for a refund of 2 nights and reimbursement for clothing that I had to purchase while I was there…This occurred 09/26 and 09/27… I ended up in the ER on Saturday and missed the conference that I was attending in Mayfield!!!
Stayed 3 nights in Sep 2025

8/10 Good

Daniel, Carlsbad

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel in need of a facelift...it's dated. Limited dining menu and limited dining hours. The hotel is convenient to my needs that is why I continue to stay there in addition to the great staff and their service. I always feel welcomed. Please update.
Stayed 6 nights in Sep 2025

8/10 Good

Carmela

Liked: Staff & service
Stayed 4 nights in Oct 2025

6/10 Okay

Christie

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked here because it had an indoor pool. The pool was down for maintenance. The rooms are outdated and breakfast is not included.
Stayed 2 nights in Oct 2025

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

John

Traveled with family
Stayed 3 nights in Oct 2025

6/10 Okay

Lesia

Stayed 1 night in Oct 2025

2/10 Terrible

Morris

Disliked: Cleanliness, property conditions & facilities
this place was filthy! the carpet was stained, and the wallpaper was peeling. We left without staying at all. I cannot believe that is a Hilton Garden Inn property. I will be requesting compensation!
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 4 nights in Sep 2025

4/10 Poor

dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they advertised a restaurant bar but it was closed this was the second time i have stayed there and food service
Stayed 1 night in Oct 2025

6/10 Okay

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

Anastassiya

Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & quiet.
Stayed 1 night in Sep 2025