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Crowne Plaza Cleveland Airport by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Bar (on property)
Exterior
Reception
Premium bedding, in-room safe, desk, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $109
$93 nightly
$109 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Place, Big Creek Reservation
    ‪2 min walk‬
  • Place, Baldwin Wallace College
    ‪3 min drive‬
  • Place, Black Cultural Center
    ‪4 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Total with taxes and fees
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About the neighborhood

Middleburg Heights

When you stay at Crowne Plaza Cleveland Airport by IHG in Middleburg Heights, you'll be in the business district, within a 5-minute drive of Southwest General Health Center and Baldwin Wallace College. .This hotel is 11.3 mi (18.3 km) from Cuyahoga Valley National Park and 14.4 mi (23.2 km) from Huntington Bank Field.

What's nearby

  • Big Creek Reservation - 2 min walk - 0.1 miles
  • Southwest General Health Center - 13 min walk - 0.7 miles
  • Baldwin Wallace College - 3 min drive - 1.4 miles
  • Black Cultural Center - 4 min drive - 1.6 miles
  • Cleveland Clinic - 26 min drive - 22.1 miles

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Fat Head's Brewery - ‬16 min walk
  • ‪Panera Bread - ‬4 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Stay in one of 238 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can get around on the complimentary shuttle, which operates within 5 mi.
Satisfy your appetite for lunch or dinner at Tavolo 72, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Middleburg Heights? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Tavolo 72 - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 317 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 133 out of 1000 reviews
Rating 2 - Terrible. 172 out of 1000 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 2 nights in Mar 2026

4/10 Poor

Melissa

Business traveler
Disliked: Cleanliness
The bathroom only had two hand towels and one washcloth. My requests for full sized bath towels were ignored. The room itself smelled musty, and there were stains on the curtains and walls. I had to scrub a medium sized yellow spot out of the bottom of the bathtub. When I left to check out, the elevator smelled like weed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trevor, Wilsonville

Stayed 1 night in Jan 2026

10/10 Excellent

Mason

Stayed 1 night in Dec 2025

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was genuinely a terrible experience. The place wreaked of marijuana smell… the doors literally would closed shut, and the key had to be reprogrammed three times only resulting in the maintenance guy literally taking a crow-bar to the lock to let me into the room. This place truly sucks.
Stayed 1 night in Jan 2026

6/10 Okay

Eric

Stayed 2 nights in Jan 2026

8/10 Good

Sandra

Stayed 1 night in Jan 2026

4/10 Poor

Gustavo

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Victoria

Stayed 1 night in Dec 2025

8/10 Good

DAVID, conneaut

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes but we had a wake-up call scheduled for 330 am and we never got a call.. Could have missed our fligjt...
Stayed 1 night in Jan 2026

6/10 Okay

Witma

Liked: Cleanliness, staff & service
Disliked: Amenities
Room is nice but, the hotel didn’t have the amenities. My key took multiple tries for the door to open
Stayed 1 night in Jan 2026

2/10 Terrible

Lori

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reason for booking this hotel was for my kids to swim. The website didn’t indicate the pool was closed, telephone number was wrong so I couldn’t confirm and I was not told this at check-in. Don’t stay the night but still charged full price. Refund request was not responded to.
Stayed 1 night in Dec 2025

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

6/10 Okay

JAVIER, Aguascalientes

Traveled with family
Liked: Cleanliness, amenities
Everything was ok but the young woman (african american) at front desk very rude and just one elevator in service.
Stayed 3 nights in Dec 2025

4/10 Poor

Sanaa

I had to kill a kissing bug and a fly wasn’t sure if there were any more bugs so I tried to sleep with the lights on
Stayed 1 night in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Didn't eat. Parking was fine.
Stayed 8 nights in Dec 2025

10/10 Excellent

nicole

Liked: Cleanliness, property conditions & facilities
Great clean hotel. Close to shopping and other activities
Stayed 1 night in Dec 2025

2/10 Terrible

Michelle

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The key machine was out of order and our rooms were moved twice just get working keys. Terrible runaround. Awful shuttle ordeal. Had to leave 1 hour earlier and get up at 3:15 am to make a shuttle. Ridiculous. No staff working restaurant and all we wanted was a quiet night in after traveling in an ice storm. Between the key and restaurant fiasco, we didn’t get to bed until 9pm when arrived at 6. Just terrible.
Stayed 1 night in Dec 2025

6/10 Okay

Terre

Traveled with family
Liked: Cleanliness
The day we were headed to the hotel we called to see if the room had a refrig so we could bring snacks since it was not listed as an amenity. We were told no. When we got to our room there was a refrig but we hadn't brought the cheese and crackers we had planned for a snack. We were told by the deck "Oh we have a bunch of new people!" We also pd in advance for the breakfast buffet. Next morning we went down to the restaurant and there was no buffet. Our two choices were an Omlete and potatoes or eggs and bacon and potatoes. Though the food and service was good it was not as advertised. We were told it was because the hotel was booked under capacity. The room was nice, comfortable and clean. Though we did wonder the choice of the soap and shampoo bottle holders being centered right in the middle of the shower wall. So you have to stand far away from the showerhead and try and direct the water on you to shower. Or you have to stand right up against the wall the showerhead is on otherwise is you are bumping into the bottles on the wall. Oh and there was the elevators. Out of 3 only one worked and moaned and groaned the entire ride. Since we were on the 5th floor and elder we didn't have a choice but to use it. We laughed and prayed when we did. Also we paid fon
Stayed 1 night in Dec 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean. Service was great. Kids were bummed the pool was closed.
Stayed 1 night in Dec 2025

4/10 Poor

aarthi

Stayed 1 night in Dec 2025

6/10 Okay

Kesha

Liked: Staff & service
Decent hotel for the price. i would stay again.
Stayed 3 nights in Dec 2025

8/10 Good

Fernando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No comment
Stayed 1 night in Dec 2025

4/10 Poor

Tina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room has a huge dirty spot on the curtain. Coffee pot is dirty. People at the front desk seem to be snobby. O and the elevator smells like burnt rubber and sounds horrible. It’s pretty sketchy. I definitely won’t be coming back here.
Stayed 2 nights in Dec 2025

6/10 Okay

Danny

Stayed 3 nights in Nov 2025