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Aiden by Best Western Clermont-Ferrand Hotel & Spa

4.0 star property

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Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa

Cocktail bar
Property video
Indoor spa tub
Reception
Couples treatment rooms, sauna, steam room, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $112
$98 nightly
$112 total
Total with taxes and fees
Jun 26 - Jun 27

Explore the area

View in a map
41 avenue de la république, Clermont-Ferrand, 63100
  • Place, Polydome Congress Centre
    ‪3 min walk‬
  • Place, L'Aventure Michelin
    ‪12 min walk‬
  • Place, Clermont-Ferrand Cathedral
    ‪17 min walk‬
  • Airport, Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪11 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, pillowtop beds, free minibar, in-room safe

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(6 reviews)
  • 213 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed) | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed) | Premium bedding, pillowtop beds, free minibar, in-room safe

Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Clermont-Ferrand

A stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa places you in the heart of Clermont-Ferrand, a 3-minute drive from L'Aventure Michelin and 5 minutes from Clermont-Ferrand Cathedral. .This spa hotel is 1.6 mi (2.6 km) from Place de Jaude and 5.2 mi (8.3 km) from Zénith d'Auvergne.

What's nearby

  • Polydome Congress Centre - 3 min walk - 0.2 miles
  • Stade Marcel Michelin - 9 min walk - 0.5 miles
  • L'Aventure Michelin - 12 min walk - 0.7 miles
  • Clermont-Ferrand Cathedral - 17 min walk - 0.9 miles
  • Place de Jaude - 5 min drive - 1.1 miles

Getting around

  • Clermont-Uni-T2C Tram Stop - 8 min drive
  • Clermont-Ferrand Station - 11 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Chez Jean - ‬11 min walk
  • ‪Le chateau Rouge - ‬11 min walk
  • ‪Le Fournil De Jean - ‬8 min walk
  • ‪Restaurant le Rallye - ‬6 min walk

About this property

Aiden by Best Western Clermont-Ferrand Hotel & Spa

Aiden by Best Western Clermont-Ferrand Hotel & Spa offers 85 air-conditioned accommodations with free minibar items and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool.

Le Magnetic Spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 85 air-conditioned rooms featuring free minibar items and espresso makers. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, shopping on site, and a television in a common area.
Satisfy your appetite with French cuisine at Le Magnetic, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Le Magnetic - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Le Magnetic - Onsite cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 13 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18.50 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 36; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Magnetic
  • Le Magnetic

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16.50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 16.50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 9 for children
  • Covered self parking fee: EUR 13 per day (in/out privileges)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16.50 (subject to availability)
  • Late check-out fee: EUR 16.50 (subject to availability)
  • Hosted evening meal: EUR 36

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
The listed optional facilities fee covers access to the spa facility (indoor pool, hammam, hot tub). A reservation is required to access the spa facility. Guests must be at least 16 to access the spa facility.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 315 out of 497 reviews
Rating 8 - Good. 122 out of 497 reviews
Rating 6 - Okay. 31 out of 497 reviews
Rating 4 - Poor. 24 out of 497 reviews
Rating 2 - Terrible. 5 out of 497 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable hotel in a great location. Friendly staff, would stay again!
Verified

10/10 Excellent

Bora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop after a long journey. Breakfast is really good and the beds were perfectly comfortable
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, nice bar, quiet room
Stayed 1 night in May 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, service, accommodations. I was there for business meetings, wish I’d had time for the spa!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous comfortable and modern hotel. Excellent dining in the hotel. Wonderful helpful staff.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good clean hotel. All staff friendly and helpful.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Best complimentary breakfast I’ve ever had.
Stayed 1 night in May 2023
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to tram and Michelin Carmes
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Rogier de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and brand new hotel with EV loading facilities at the parking. The hotel looks great, nice bar. Breakfast is great, restaurant could be better.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Cagri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good breakfast, pleasant staff. Location was okay but in the middle of no where really.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is amazing! I strongly recommend
Stayed 1 night in Jun 2023
Verified

6/10 Okay

MEI WAI

Liked: Cleanliness
Good for drive
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Charles the restaurant manager greeted us in the parking lot. Escorted us to the reserved handicap parking and put our luggage in our room for us all with a great smile and attitude. Our room was also super!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20 minute walk into Clermont. Breakfast is good but not so good for dinner
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Penny

Liked: Staff & service
Disliked: Property conditions & facilities
Area very sketchy. Don’t know if there are better areas in Clermont F. Staff was amazing and so helpful. Their understanding of English was excellent. Our French is limited and they were patient and kind.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Henrik Højsholt

Liked: Cleanliness, staff & service, property conditions & facilities

Overpriced

Very pricy compared to quality. The food and breakfast was below average.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Perfect hôtel but the breakfast is overpriced and very poor. it's a shame
Stayed 1 night in May 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

A very comfortable room and a great shower! The hairdryer in my room didn’t work but they sent someone up with another which was fine. And they asked me to move my car from the outside parking to the underground garage. No big deal and I actually preferred that option. Very friendly and helpful staff. Recommended.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Carson

Liked: Amenities, property conditions & facilities
Hôtel was lovely, but I do think I was over charged for breakfast. We were charged 18 euros each this seemed excessive? Also we were told restaurant fully booked but at 9 pm the restaurant was quiet and two tables were still ordering food. Which was disappointing to be told restaurant full when clearly it wasn’t .
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a family room for one night and they gave us 2 amazing connected rooms which made the kids (and the dog!) very happy. Tidy, neat, big rooms. Buffet breakfast was excellent (make your own pancakes machine!!!), dinner was so-so but convenient, just beware early last orders. Good on-site parking behind a barrier but not underground (tight spaces!). Convenient for a quick walk into the town centre and half an hour drive to the Puy de Dome train. Also good space for dog walking close by, in front of the conference centre.
Stayed 1 night in May 2023
Verified

4/10 Poor

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is always a problem

Parking reserved outside but on arrival we were told the parking is inside, it’s impossible to get a car into the garage without scratching it, so big argument before we’ve even got into the hotel. We parked outside. No food in hotel restaurant for vegans.
Stayed 1 night in May 2024
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not properly cleaned as we could see someone had spilled a beverage and left there until we arrived. Towels were missing from the room and we had to request them. Staff was nice and we felt welcomed. Some amenities are not added to the room and instead we have to ask them. I was expecting more when I made the booking.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

KLAUS

Disliked: Cleanliness, staff & service, property conditions & facilities
Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have.
Verified

4/10 Poor

Adele

Disliked: Staff & service, room comfort

Poor customer service

Reserved parking when I made the booking a couple of months ago but we arrived it was full. Had to park our car on the street full of stuff in a not so nice area! No vegan options in the restaurant. Waited 10 minutes to be served in an empty bar. Poor customer service & staff like to argue back. Will not be returning!
Stayed 1 night in May 2024
Verified

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très disponible excellent accueil. Très bon petit déjeuner. Espace spa très agréable et reposant. Bonne literie, chambre spacieuse.
Stayed 5 nights in Mar 2026