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Aiden by Best Western Clermont-Ferrand Hotel & Spa

4.0 star property

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Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa

Exterior
Couples treatment rooms, sauna, hot tub, steam room, massages
Reception
Couples treatment rooms, sauna, hot tub, steam room, massages
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
41 avenue de la république, Clermont-Ferrand, 63100
  • L'Aventure Michelin
    ‪12 min walk‬
  • Clermont-Ferrand Cathedral
    ‪18 min walk‬
  • Place de Jaude
    ‪6 min drive‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪13 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Twin Room, 2 Single Beds, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, pillowtop beds, free minibar, in-room safe

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • 213 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

Premium bedding, pillowtop beds, free minibar, in-room safe

Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, Multiple Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Lobby

Kyriad Prestige Clermont-Ferrand

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  • Pet friendly
  • Free WiFi
  • Gym
4.3 out of 5, Excellent, (151)
The price is $113
per night
$128 total
includes taxes & fees
May 2 - May 3
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About the neighborhood

Clermont-Ferrand

A stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa places you in the heart of Clermont-Ferrand, a 3-minute drive from L'Aventure Michelin and 5 minutes from Clermont-Ferrand Cathedral. .This eco-certified hotel is 1.6 mi (2.6 km) from Place de Jaude and 5.2 mi (8.3 km) from Zénith d'Auvergne.

What's nearby

  • Polydome Congress Centre - 6 min walk - 0.4 miles
  • L'Aventure Michelin - 12 min walk - 0.7 miles
  • Stade Marcel Michelin - 14 min walk - 0.8 miles
  • Clermont-Ferrand Cathedral - 18 min walk - 1.0 mile
  • Place de Jaude - 6 min drive - 1.7 miles

Getting around

  • Clermont-Uni-T2C Tram Stop - 4 min drive
  • Clermont-Ferrand Station - 11 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 13 min drive

Restaurants

  • ‪La Tente Berbère - ‬6 min walk
  • ‪La Dolce Pizza - ‬8 min walk
  • ‪La Pergola - ‬9 min walk
  • ‪Le Matchiko - ‬4 min walk
  • ‪L'industrie - ‬7 min walk

About this property

Aiden by Best Western Clermont-Ferrand Hotel & Spa

Eco-certified hotel with a full-service spa connected to the convention center in Clermont-Ferrand
Aiden by Best Western Clermont-Ferrand Hotel & Spa offers 85 air-conditioned accommodations with free minibar items and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool.

Spa Le Magnetic (Payant) has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 85 air-conditioned rooms featuring free minibar items and espresso makers. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite with French cuisine at Le Magnetic, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Le Magnetic - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Le Magnetic - Onsite cocktail bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 36; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Magnetic
  • Le Magnetic

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16.50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 16.50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16.50 (subject to availability)
  • Late check-out fee: EUR 16.50 (subject to availability)
  • Hosted evening meal: EUR 36
  • Facilities fee: EUR 15 per person and includes use of: spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
The listed optional facilities fee covers access to the spa facility (indoor pool, hammam, hot tub). A reservation is required to access the spa facility. Guests must be at least 16 to access the spa facility.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 241 out of 371 reviews
Rating 8 - Good. 85 out of 371 reviews
Rating 6 - Okay. 22 out of 371 reviews
Rating 4 - Poor. 18 out of 371 reviews
Rating 2 - Terrible. 5 out of 371 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not properly cleaned as we could see someone had spilled a beverage and left there until we arrived. Towels were missing from the room and we had to request them. Staff was nice and we felt welcomed. Some amenities are not added to the room and instead we have to ask them. I was expecting more when I made the booking.
Stayed 1 night in Jan 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mathieu

Liked: Room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

KLAUS

Disliked: Cleanliness, staff & service, property conditions & facilities
Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have.

10/10 Excellent

Manal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lionel

Stayed 2 nights in Oct 2024

10/10 Excellent

Pascal

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Serine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Fabrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel. Small room

Stayed 2 nights in Oct 2024

10/10 Excellent

lorraine

Stayed 3 nights in Sep 2024

10/10 Excellent

Christophe

Business traveler
Stayed 1 night in Oct 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to tram and Michelin Carmes
Stayed 3 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

A very comfortable room and a great shower! The hairdryer in my room didn’t work but they sent someone up with another which was fine. And they asked me to move my car from the outside parking to the underground garage. No big deal and I actually preferred that option. Very friendly and helpful staff. Recommended.
Stayed 1 night in Aug 2024

8/10 Good

Carson

Traveled with family
Liked: Amenities, property conditions & facilities
Hôtel was lovely, but I do think I was over charged for breakfast. We were charged 18 euros each this seemed excessive? Also we were told restaurant fully booked but at 9 pm the restaurant was quiet and two tables were still ordering food. Which was disappointing to be told restaurant full when clearly it wasn’t .
Stayed 1 night in Aug 2024

10/10 Excellent

Abdelmalek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine, Hopkinton

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, service, accommodations. I was there for business meetings, wish I’d had time for the spa!
Stayed 3 nights in Jul 2024

10/10 Excellent

Salima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci à Estelle pour le petit déjeuner sur tout les fronts merci
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anne Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Henrik Højsholt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Overpriced

Very pricy compared to quality. The food and breakfast was below average.
Stayed 1 night in Jul 2024

4/10 Poor

James

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is always a problem

Parking reserved outside but on arrival we were told the parking is inside, it’s impossible to get a car into the garage without scratching it, so big argument before we’ve even got into the hotel. We parked outside. No food in hotel restaurant for vegans.
Stayed 1 night in May 2024