See all properties

Pesona Alam Resort & Spa

Property class: 4

Choose dates to view prices

Photo gallery for Pesona Alam Resort & Spa

A modern hotel with a curved terrace overlooking a mountainous landscape.
A spacious, modern lobby with a high ceiling, a central staircase, and a view of the cityscape.
A modern hotel lobby with a central seating area, a kitchen area, and a large indoor plant.
A modern hotel entrance with a covered walkway, a landscaped garden, and a clear sky.
A modern hotel lobby with a reception desk, bar area, and a large TV screen.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $56
$51 nightly
$56 total
Total with taxes and fees
Nov 10 - Nov 11

Explore the area

View in a map
Jalan Taman Safari No. 101, Cisarua, West Java, 16750
  • Place, Cisarua Bogor Tea Garden
    ‪8 min drive‬
  • Place, Cimory Dairy Land
    ‪9 min drive‬
  • Place, Taman Safari Indonesia
    ‪11 min drive‬
  • Airport, Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪100 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

A hotel room with a bed, a TV mounted on the wall, a balcony with curtains, and a wicker chair.

Deluxe Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Queen Beds

View all photos for Deluxe Standard

A hotel room with a bed, a TV mounted on the wall, a balcony with curtains, and a wicker chair.

Deluxe Standard

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

A hotel room with a bed, a table with a water bottle and coffee maker, a wicker chair, and a balcony with a view of greenery.

Superior Room

  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Villa, 3 Bedrooms

A spacious living area with a staircase, a dining table with chairs, a sofa, and a small table with a lamp.

Deluxe Villa, 3 Bedrooms

  • Garden view
  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Superior Villa, 1 Bedroom

A hotel room with a neatly made bed, a wooden wardrobe with a robe and slippers, a bedside table with a lamp, and a TV mounted on the wall.

Superior Villa, 1 Bedroom

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Villa, 2 Bedrooms

A modern living room with a flat-screen TV, a wooden coffee table, grey sofas, and a standing floor lamp.

Superior Villa, 2 Bedrooms

  • Garden view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Similar properties

A spacious room with a large wooden table, seating area, and large windows offering a view of a green landscape.
Grand Aston Puncak Hotel & Resort
Cipanas
  • Pool
  • Spa
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 6 reviews
$97 nightly
The price is $107
Nov 1 - Nov 2
Total with taxes and fees
Grand Aston Puncak Hotel & Resort

About the neighborhood

Cisarua

Located in Cisarua, Pesona Alam Resort & Spa is in the mountains, within a 15-minute drive of Taman Safari Indonesia and Puncak Tea Plantation. .This family-friendly hotel is within the vicinity of Gunung Gede Pangrango National Park.

What's nearby

  • Cisarua Bogor Tea Garden - 8 min drive - 2.0 miles
  • Gunung Mas Tea Farm - 9 min drive - 4.8 miles
  • Cimory Dairy Land - 9 min drive - 6.5 miles
  • Taman Wisata Matahari - 9 min drive - 5.4 miles
  • Taman Safari Indonesia - 11 min drive - 2.4 miles

Getting around

  • Tanjakan Empang Station - 23 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 120 min drive

Restaurants

  • ‪Cafe Onta - ‬6 min drive
  • ‪Seruni Restaurant - ‬12 min walk
  • ‪Restoran Caravan - ‬5 min drive
  • ‪Restaurant lembur kuring - ‬13 min walk
  • ‪Club Huis - ‬5 min walk

About this property

Pesona Alam Resort & Spa

Pesona Alam Resort & Spa offers 138 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include massages.
Make yourself at home in one of the 138 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at The Banyan All Day Dining or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Banyan All Day Dining - This restaurant specializes in international cuisine. Open daily.
Halimun - Onsite café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 225,000 for adults and IDR 112,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Halimun
  • The Banyan All Day Dining

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 19 to October 21:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 225000 for adults and IDR 112500 for children
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a deposit at the time of booking the reservation.
Property Registration Number 55110, 9120304362209

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pesona Alam Resort Cisarua
Pesona Alam Resort
Pesona Alam Cisarua
Pesona Alam Resort & Spa Hotel
Pesona Alam Resort & Spa Cisarua
Pesona Alam Resort & Spa Hotel Cisarua

Pesona Alam Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 42 reviews
Rating 8 - Good. 11 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Amenities
Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The food (breakfast) is not good but expensive
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.
Stayed 2 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

never back to this hotel

when i nicely call the front desk and ask for the lamp cause i have to work and the room was too dark, i even using GOOGLE to translate to Indonesian. i did talk to from desk for the 2nd. After waiting for more than 40mins, i call again the 3rd time, the front does not pick up anymore, and i was waiting for more than 10min. one more thing, i book through hotels.com and i pay in local, when i check out, the front desk keep telling me asking for hotels.com for receipt, but when i login the website, the website told me to ask hotel for receipt. what a joke!!!! terrible, never come back anymore.
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
Het verblijf was fijn, maar had meer van het resort verwacht. Had idee dat het iets luxer 4 sterrenhotel was. De kamer en hotel waren op veel plaatsen aan renovatie toe. Het licht en lek in wastafel moesten 2x gerepareerd worden. Het is eigenlijk gewoon veel te duur. Het minste was dat je bij checkin borg moet betalen. Dat heb ik al jaren niet meegemaakt. Helaas ging er een mok kapot. Wilde ze 200.000rp voor hebben, terwijl het hen misschien 20.000 kost. Uiteindelijk heb ik niet hoeven betalen, maar dit moet het management meteen veranderen voor anderen. Niet servicegericht! Er was ook veel wel goed. Het uitzicht was mooi. Bed comfortabel. Ontbijt was lekker. Het personeel was aardig. Het cafe en resaurant clubhuis en lake restaurant waren mooi gelegen in het bos vlakbij. Ps er is een shuttle service naartoe...
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

不是很好

首先是環境的整潔，霉味因為海拔受影響，但是飯店的清潔做的很不好，都仍有果蠅在各個廁所飛行，真的非常不可接受。 沐浴乳也沒有檢查，居然用完了
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star new Hotel in Puncak

Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed. Wanna come back again to try their spa n tea break package Location just side by side with Botanica Santuary Hotel 5*
Stayed 1 night in Apr 2022
Verified review

4/10 Poor

Disliked: Staff & service
We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place and view and good services
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was amazing

Recommended for all They have nice rooms And clean I think it's best choice in puncak
Stayed 4 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Fantastic short relaxing break in a lovely location
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

タマンサファリの前後に最適です

タマンサファリに非常に近く、なかなか綺麗で景色が良く朝食も美味しく日本人に合うものなので、この値段で渋滞を避けられ非常に良かったです。前泊、後泊にオススメします。Wi-Fiは全く駄目ですが私の部屋ではBOLTが使えました。虫もそんなに気になりません。屋外プールは思ったより小さく冷たいですが、プレイグラウンドのトランポリンなど小さい子供が体を動かすところはあります。そのほか、全体にインドネシア基準で考えたら平均以上といえます。（もちろん、日本基準だとツッコミどころ満載です）私は前泊に使いましたが近すぎて渋滞がなく、あっというまに着いてしまいサファリホテルの駐車場に入れられてしまって、駐車場の出口の渋滞で１時間近くロスしました。。。
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

設備はいいが、サービスが

ヴィラに泊まりました。部屋はきれいで気持ちよく過ごせました。気になった点はバスタブがなかったとこ。ヴィラまでグレードアップしてお金を払っているので、バスタブはあってもいいのではと思いました。 残念な点は、サービス。まず、ルームサービスの担当者が英語がほとんど喋れすインドネシア語で話して下さいという状況。四つ星でこれはどうかと。 次に館内設備を示した部屋に置いてある館内案内が情報不足。もっと館内を探索したくなるような案内にすべき。また、マッサージの価格も改訂前であった。 また、ホテルの名前にSPAと唄っていながら、マッサージは可もなく不可もなくで、その後体に着いたオイルを洗うシャワーがマッサージ部屋に付いておらず、自分の部屋に戻らなければならない。また、SPAと言う割にジャグジーはない。 プンチャックという立地もあると思いますが、サービス頑張って下さい
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great moment

awesome
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place Pesona Alam

Nice place with good service ....
Verified review

6/10 Okay

Disliked: Staff & service, room comfort

Terrible Service but Nice hotel.

The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever. The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Good stuff

When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in puncak

The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel for a getaway.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Door was noisy whenever open and close Hot water not conistance
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with a good view

The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. They offer food and beverages with affordable price. They also have kids playground which is good thing when you travel with two kids.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pelayanan para staff dr awal check in sampai dgn check out sangat memuaskan..tp utk harga makanan terlalu mahal dan rasanya biasa saja...tp secara keseluruhan cukup memuaskan..
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Benar2 alam yang mempesona

Keunggulan hotel ini adalah alam & pemandangannya yang indah, sesuai dengan nama hotelnya. Fasilitas hotel bagus, hanya kolam renangnya agak kecil. Kamar bersih & nyaman. Juga ada sepeda gratis utk berkeliling. Menu breakfast perlu ditambah variasinya, misalnya beefbacon utk western breakfast. Pastry nya luar biasa, renyah & harum.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

getaway place

location is amazing, we tried lunch in hotel but quality is not good enough, so many flies, buffet lunch is not vary
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جميل واطلالة على الحديقة