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Le Tsilaosa Hotel & Spa

4.0 star property

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Spa
Junior Suite | Bathroom | Free toiletries, hair dryer, towels
Front of property
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $129
$123 nightly
$129 total
Total with taxes and fees
Jun 15 - Jun 16

Explore the area

View in a map
21, Rue du Pere Boiteau, Cilaos, 97413
  • Place, Maison de la Broderie
    ‪7 min walk‬
  • Place, Pitons, Cirques and Remparts of Reunion Island
    ‪15 min walk‬
  • Airport, Saint-Pierre (ZSE-Pierrefonds)
    ‪148 min drive‬

Room options

Double Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Similar properties

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  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, 131 reviews
$142 nightly
The price is $146
Jun 15 - Jun 16
Total with taxes and fees
Le Cilaos

About the neighborhood

Cilaos

With a stay at Le Tsilaosa Hotel & Spa in Cilaos, you'll be within a 5-minute drive of Maison de la Broderie and Pitons, Cirques and Remparts of Reunion Island. .This hotel is 22.3 mi (36 km) from Bras de la Plaine Bridge and 23.8 mi (38.3 km) from Giga Kart.

What's nearby

  • Maison de la Broderie - 7 min walk - 0.4 miles
  • Pitons, Cirques and Remparts of Reunion Island - 15 min walk - 0.8 miles

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 94 min drive

Restaurants

  • ‪Le Cottage - ‬10 min walk
  • ‪Ti' Chouchou - ‬132 min drive
  • ‪Le Mouton Gourmand - ‬22 min drive
  • ‪Snack ô Jardin d’A2 - ‬133 min drive
  • Chez Jimmy

About this property

Le Tsilaosa Hotel & Spa

Le Tsilaosa Hotel & Spa offers 22 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Cilaos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 22 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at Le Carnotzet, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a library. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
Le Carnotzet - Onsite theme restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A restaurant
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 45; reservation required

Restaurants on site

  • Le Carnotzet

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 140.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Pet fee: EUR 30 per pet, per stay
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 140.0 per night
  • Hosted evening meal: EUR 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Tsilaosa Hotel Cilaos
Tsilaosa Hotel
Tsilaosa Cilaos
Tsilaosa
Le Tsilaosa Hotel & Spa Hotel
Le Tsilaosa Hotel & Spa Cilaos
Le Tsilaosa Hotel & Spa Hotel Cilaos

Le Tsilaosa Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 31 out of 75 reviews
Rating 8 - Good. 30 out of 75 reviews
Rating 6 - Okay. 8 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, nice structure and great brekfast
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great brekfast
Stayed 1 night in Apr 2025
Verified

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Claire

It’s a good location and the breakfast was excellent. It could do with a bit of tlc and if you want to use the rooftop jacuzzi, make sure you book in advance. Also worth checking what day you are going to be in Cilous as eating options are extremely limited on a Monday.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would like to say that I am disappointed with the quality of some things in our stay. This is the most expensive accommodation so far in Reunion but with the poorest facilities. On the plus side you service has been attentive and you have tried to accommodate the fact my wife does not drink alcohol and is pescatarian. Thank you To list: 1) the fridge is broken 2) the WiFi does not work in the room, 3) the shower soap is empty on our 1st use in the shower 4) the menu on the web site in English offers a happy hour - there is no happy hour 5) the floor in the room is sticky and maybe not that clean 6) Our fondue dinner was not served with potatoes or salad but as we had no menu we did not realise until after our dinner. You did compensate by removing cost of 1 glass of wine. Thank you. Overall very disappointing. The hotel is not a spa and needs some more care and attention to bring it back to a **** Level.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

JIMMY

Liked: Cleanliness, staff & service
Disliked: Amenities
Le personnel, surtout à l'accueil, est très serviable et aimable. La chambre, dans son style rustique, est charmante.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons pris le diner une raclette copieuse et le PDJ tres copieux avec jus orange frais oufs brouilles becon fruits
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre et spacieuse lit confortable
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Marie Noelle

Liked: Staff & service, amenities, property conditions & facilities
Les ananas etaient noirs Quantité limitée en orange
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rémi

Liked: Cleanliness, staff & service, amenities
Excellent accueil et le personnel au petit soin pour les hôtes
Stayed 1 night in Dec 2025
Verified

8/10 Good

Josee

Liked: Cleanliness, amenities, property conditions & facilities
Chambre et decoration tres agreable. Produits Cosmetiques excellents. Personnel agreable. SPA exterieur tres agreablr.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities
Chambre propre.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Baptiste

Liked: Cleanliness, staff & service, amenities
Accueil soigné et chaleureux, personnel très sympathique. La chambre est dans le style de l'hôtel, charme de l'ancien avec le confort moderne
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour très agréable

Hôtel charmant situé en plein centre-ville. Les chambres sont confortables. Le personnel est accueillant et serviable. Il y a un parking ce qui est un vrai plus vu la configuration de la ville. Les restaurants sont nombreux autour si on ne souhaite pas prendre ses repas à l’hôtel. Une adresse à recommander.
Stayed 1 night in Aug 2025
Verified

8/10 Good

fabien

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passer une nuit Hôtel propre et pratique vue son emplacement.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

MARIE ODYLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end coocooning

Le parking est petit Séjour agréable
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Katia Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
L’accueil parfait. L’emplacement très pratique pour visiter et profiter de Cilaos. La taille de la chambre et ses équipements et surtout son petit balcon.
Stayed 1 night in Jul 2025
Verified

8/10 Good

aurélie

Liked: Cleanliness, staff & service
Il est bien situé.
Stayed 1 night in Jul 2025
Verified

8/10 Good

katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Stayed 1 night in Jun 2025
Verified

8/10 Good

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escapade Cilaosienne

Au cœur des montagnes et pourtant central
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

éxélence

rien à dire nous conseillons
Stayed 1 night in Dec 2024
Verified

6/10 Okay

philippe

Liked: Cleanliness, staff & service
Disliked: Amenities
SALLE DE BAIN VETUSTE - TRES DECEVANT - AUCUN SUPPORT POUR POSER LES AFFAIRES DE TOILETTE
Stayed 1 night in Nov 2024
Verified

8/10 Good

Danièle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour 1 nuit

Bon accueil. Personnel sympa qui nous a bien conseillés. Petit dej correct et varié.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Sejour agréable, personnel accueillant, chambre propre, excellent petit déjeuner.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Norbert

Liked: Cleanliness, staff & service
Etwas in die Jahre gekommenes Hotel, aber sehr sauber. Direkt in Cilaos gelegen. Gutes Frühstück, nettes Personal.