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Pullman Ciawi Vimala Hills Resort

5.0 star property

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Photo gallery for Pullman Ciawi Vimala Hills Resort

4 outdoor pools, sun loungers
Presidential Villa, 1 King Bed, Private Pool | Premium bedding, in-room safe, desk, laptop workspace
A hotel with multiple floors, a swimming pool, and lush greenery.
Exterior
A covered entrance with stone pillars, a tiled floor, and a view of the surrounding greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $69
$63 nightly
$69 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
JL PUNCAK RAYA, SIMPANG GADOG, Ciawi, 16770
  • Place, Vimala Hills Flower Garden
    ‪14 min walk‬
  • Place, Bogor Botanical Garden
    ‪22 min drive‬
  • Place, Taman Safari Indonesia
    ‪26 min drive‬
  • Airport, Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪90 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • Garden view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Pool Access

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Pool Access

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Pool Access (Pool Access)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Pool Access (Pool Access)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a flat-screen TV mounted on a wooden panel, a sofa, a coffee table, and a patterned rug.

Executive Suite, 1 King Bed

  • Garden view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 Double Bed (Vimala)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Double Bed (Vimala)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 3 Bedrooms, Private Pool

A modern resort with a circular pool surrounded by lush greenery, a covered outdoor seating area, and a multi-story building with balconies.

Villa, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2314 sq ft
  • Sleeps 7
  • 3 Double Beds
  • Free WiFi

View all photos for Villa, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

  • Garden view
  • 1636 sq ft
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Villa

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Villa

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Villa

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Villa

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed, Pool Access

A modern living room with a sofa, coffee table, and TV.

Suite, 1 King Bed, Pool Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • Garden view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Villa, Multiple Beds, Private Pool (Presidential)

Junior Villa, Multiple Beds, Private Pool (Presidential) | Premium bedding, in-room safe, desk, laptop workspace

Junior Villa, Multiple Beds, Private Pool (Presidential)

  • Garden view
  • Sleeps 7
  • 3 Double Beds
  • Free WiFi

View all photos for Presidential Villa, 1 King Bed, Private Pool

Presidential Villa, 1 King Bed, Private Pool | Premium bedding, in-room safe, desk, laptop workspace

Presidential Villa, 1 King Bed, Private Pool

  • Garden view
  • Sleeps 7
  • 1 King Bed
  • Free WiFi

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Jun 28 - Jun 29
Total with taxes and fees
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About the neighborhood

Ciawi

Located in Ciawi, Pullman Ciawi Vimala Hills Resort is within a 15-minute drive of Cimory Dairy Land and The Jungle Waterpark. .This family-friendly hotel is 8.1 mi (13 km) from The Jungle Water Adventure and 8.3 mi (13.4 km) from De Voyage Bogor.

What's nearby

  • Vimala Hills Flower Garden - 14 min walk - 0.8 miles
  • Bogor Botanical Garden - 22 min drive - 8.0 miles
  • Taman Safari Indonesia - 26 min drive - 13.7 miles
  • Puncak Tea Plantation - 29 min drive - 16.7 miles
  • The Jungle Waterpark - 30 min drive - 7.8 miles

Getting around

  • Tanjakan Empang Station - 19 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 58 min drive

Restaurants

  • ‪Kopi Oey Vimala Hills - ‬3 min walk
  • ‪Amanaia Vimala Hills - ‬6 min drive
  • ‪Damar Restaurant Pullman Ciawi Vimala Hills - ‬1 min walk
  • ‪Warung Sate Pak H. Kadir 6 - ‬4 min drive
  • ‪Bakso Seuseupan - ‬4 min drive

About this property

Pullman Ciawi Vimala Hills Resort

Pullman Ciawi Vimala Hills Resort offers 229 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Ciawi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pullman Spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 229 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy local and international cuisine at DAMAR, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Ciawi? This hotel has 11195 square feet (1040 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
DAMAR - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
SALAK - This coffee shop overlooks the garden. Open daily.
PADI POOL BAR - This tapas bar is located by the pool. Open daily.
MAD COW - Onsite steakhouse. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 335,000 for adults and IDR 167,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • DAMAR
  • MAD COW
  • PADI POOL BAR
  • SALAK

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Playground
  • Sauna
  • Segway rentals/tours
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (11,195 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 990000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 335000 for adults and IDR 167500 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 990000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa

Property is also known as

Pullman Ciawi Property BOGOR
Pullman Ciawi Property
Pullman Ciawi Hotel BOGOR
Pullman Ciawi Hotel
Pullman Ciawi BOGOR
Hotel Pullman Ciawi BOGOR
BOGOR Pullman Ciawi Hotel
Hotel Pullman Ciawi BOGOR
Hotel Pullman Ciawi
Pullman Ciawi Hotel BOGOR
Pullman Ciawi Hotel
Pullman Ciawi BOGOR
BOGOR Pullman Ciawi Hotel
Pullman Ciawi Vimala Hills Resort BOGOR
Pullman Ciawi Vimala Hills BOGOR
Pullman Ciawi Vimala Hills
Hotel Pullman Ciawi Vimala Hills Resort BOGOR
BOGOR Pullman Ciawi Vimala Hills Resort Hotel
Hotel Pullman Ciawi Vimala Hills Resort
Pullman Ciawi
Pullman Ciawi Vimala Hills
Pullman Ciawi Vimala Hills Resort Hotel
Pullman Ciawi Vimala Hills Resort Ciawi
Pullman Ciawi Vimala Hills Resort Hotel Ciawi

Pullman Ciawi Vimala Hills Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 137 reviews
Rating 8 - Good. 41 out of 137 reviews
Rating 6 - Okay. 8 out of 137 reviews
Rating 4 - Poor. 4 out of 137 reviews
Rating 2 - Terrible. 4 out of 137 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Majed

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Douglas

Enjoy the stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ILHYEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough to stay!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hee Sang

Liked: Cleanliness, staff & service, amenities
The best ever
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin Khiem Vi

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with lots of activities to do around the hotel. I regret only having time to stay one night. I would recommend at least a few nights to a week in order to fully enjoy the facilities and what it has to offer. We were offered a complimentary photoshoot during our stay and the photographs were very well taken and beautiful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jung Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great family time

It was great experience in overall and I had really amazing family time staying there. Highly recommend for family.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Hotel was nice with a lot of amenities. Room was spacious, bed was comfortable. The breakfast buffet was amazing with so many types of cuisines.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful scenery and building, fresh air, very, very polite and accommodating staffs!
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Minjee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to be a family trip. There are many kids activities. And the mountain air is good in there.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice!

Very comfortable stay and a nice resort hotel. Room was spacious and very comfortable. Facilities excellent with multiple pools. Overall a great hotel with Bali vibes. Only issue is the traffic locally is bad. It’s an hour to get to Bogor despite being only 10km’s away.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Lhaksmita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment. The trees surround the property and the facility of the property.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Namira

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff is not very professional especially the receptions and Damar restaurant.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception a bit messy, billing fault, no one answering call... Overall,staff are nice, polite and helpful. Breakfast good variety, but bad quality, food mainly target local peoples.
Stayed 4 nights in Aug 2019
Verified

4/10 Poor

Jonathan

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It was suppose to be a celebration with my wife, but ended up the villa we are put on had issues with their wifi and phone was dead. We have to wait for about 2 hours to get it all sorted out and we missed our dinner reservation.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Anthonius

Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotelkamer, lekker bed en uitstekend ontbijt. Vriendelijk personeel. Vreemd dat ze aangeven over een stoom sauna te beschikken maar daar mag je alleen gebruik van maken als je een massage afneemt. Sommige personeelsleden zijn nogal opdringerig dat je hun naam vermeldt in een review. Dit voelt heel ongemakkelijk temeer daar elk personeelslid enorm vriendelijk is. Hier zou betere aansturing op moeten komen. Verder ligt het hotel nogal remote. Wat we enorm hebben gemist was een goede uitleg van alle mogelijkheden in het hotel. Pas na twee dagen ontdekten we dat er een restaurant bij het zwembad was.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marina

Liked: Staff & service, amenities
朝食ブッフェが美味しかったです。ジャカルタの踊りなど見れたらもっといいなと思いました。
Stayed 2 nights in Jan 2026
Verified

8/10 Good

SHIRO

Liked: Cleanliness, staff & service, amenities
ホテルのロケーションがとても良い。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Koki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bagus!!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

YUICHI

Liked: Cleanliness, amenities, property conditions & facilities
とても良かった。 ホテル内のレストランは種類が充実しており味も美味しかった。 また、遊び場も多く子供たちとパターゴルフを楽しんだりできた。今回は1泊だけだったが、もう少し時間があればさらに色々な探索ができたのだろうと思う。 残念な点はプールに関して水が濁っており入ることに抵抗があった。また、とても水が冷たいので水温を上げてくれると入りやすい。
Stayed 1 night in May 2025
Verified

8/10 Good

SHIRO

Liked: Cleanliness, staff & service, room comfort

ゆっくり泊まれるホテル

ここは、一泊ではもったいない。滞在型のリゾートです。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisch hotel

Heel mooi groot resort. Even echt weg uit jakarta. Mooie zwembaden en mogelijkheid om stukje te wandelen. De kamer was groot en mooi ingericht. Het ontbijt was niet goedkoop, maar er was erg veel keuze en het was lekker. We hebben genoten.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

SHIRO

Liked: Cleanliness, room comfort

リゾート感ありあり。

リゾート感があり、ゆっくり出来そうです。 ジャカルタからのアクセスがちょっとありますが、ホテルは良いです。
Stayed 1 night in Nov 2024
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 5 nights in Sep 2024
Verified

4/10 Poor

YOKO

Liked: Cleanliness
Disliked: Staff & service, amenities
・ホテル内の食事。ホテル内レストラン、Damar で子供たちにパスタを注文。テーブルに届くまでに45分待ちました。さらに、食後。会計を依頼しましたが、レシートを用意する作業に30分。1時間以上、なにもせずに席に座っていたことになります。そのことについて文句を言いましたが、店員は不満げな態度でした。 また、苦情のおり、「日本人か、韓国人か」と尋ねられました。なんの意図か分かりかねますが、失礼だと思います。 ・一度もベランダに出ていない＝窓を開けてないにもかかわらず、部屋に蚊とやもりが2匹いました。 子供たちだけの部屋だったため、なにもできず、蚊に何か所もさされ、やもりにおびえた夜を過ごしたとのこと。 次の日、そのことについてホテルスタッフに報告しましたが、そのことについて なんの謝罪もありませんでした。 ・アクティヴィティとして、エアホッケーがおいてあり、以前はそれをとても楽しみましたが、今回はすでに機械が劣化しており、空気穴から空気が出ていても、ゲームの駒が手元に戻ってこない代物でした。 ・部屋のトレイのフラッシュボタンが劣化しており、水が流れっぱなしになっていることが数回ありました。 夜中に何度かボタンを押しなおしました。 ・ホテルアクティビティの説明がなく、簡単なパンフレットを渡され、それで確認するように言われました。しかし、それでは全然分からず、以前泊まった時の記憶を頼りに、あれこれこちらから聞く必要がありました。 ・インドネシアリゾートに泊まると、通常あるサービス、例えば、ウェルカムドリンクや、宿泊初日にある果物やちょっとしたスイーツのサービスはありませんでした。 ・以前、ホテル内レストランの「mad cow」が美味しかったので、それも目当てで宿泊しましたが、貸し切りが入っており、利用できませんでした。 リゾートのレストランで貸し切りが入るのは疑問です。 ●総括● 全体的には、従業員が少なく、また、壊れかけている施設を刷新することもないため、経費削減に努めているのであろうという印象でした。 ホスピタリティはあまり期待できません。 ・Meals at the hotel. We ordered pasta for the kids at the hotel restaurant, Damar. It took 45 minutes for it to arrive at the table. After the meal, we asked for the bill, but it took 30 minutes to prepare the receipt. We ended up sitting at the table for over an hour without doing anything. We complained about it, but the waiter was dissatisfied. Also, when we complained, we were asked if we were Japanese or Korean. I don't know what the intention was, but I think it was rude. ・Even though we never went out to the balcony = we didn't open the window, there were mosquitoes and two geckos in the room.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

John Paul Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok memuaskan, kasur terlalu soft
Stayed 1 night in May 2024