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Ciala Resort Best Hotel in Kisumu Kenya

0.0 out of 5.0
Daraja Mbili, Kisumu, Kisumu County 1-844-700-1007
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Room type Options Nightly price Book
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Honeymoon Room
431 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
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Other room types
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Superior Single Room
344 square feet
1 King Bed 1 Twin Bed
Room sleeps 3 guests
(up to 3 children)
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Family Cabin
3 King Beds
Room sleeps 6 guests
(up to 5 children)
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Executive Room
753 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
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Deluxe Room
431 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury spa resort near Maragoli Hills

Popular property highlights

Breakfast included
Free self parking
Free WiFi
24-hour business center
Laundry facilities

With a stay at Ciala Resort Best Hotel in Kisumu Kenya in Kisumu, you'll be 1.5 mi (2.4 km) from Maragoli Hills and 8.6 mi (13.8 km) from Lake Victoria. This luxury resort is 13.3 mi (21.4 km) from Kisumu Impala Sanctuary and 13.9 mi (22.4 km) from Dunga Bay.

Make yourself at home in one of the 58 air-conditioned rooms featuring Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and 8 meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

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Ciala Resort Best Hotel in Kisumu Kenya

Daraja Mbili, Kisumu, Kisumu County

Hotel Amenities

Hotel Amenities

Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 8 meeting rooms. This luxury resort also offers an outdoor pool, spa services, and a terrace. Complimentary secured self parking is available on site.

Ciala Resort Best Hotel in Kisumu Kenya has designated areas for smoking.

  • Picnic area
  • Daily
  • Number of outdoor pools - 1
  • Water dispenser
  • Lockers available
  • 24-hour front desk
  • Porter/bellhop
  • Secured parking
  • Free self parking
  • Dry cleaning/laundry service
  • Number of meeting rooms - 8
  • Free reception
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Total number of rooms - 58
  • No accessible shuttle
  • Number of accessible parking spaces 15
  • Couples/private dining
  • Private picnics
  • Coffee/tea in common areas
  • Front entrance ramp
  • Registration desk height (inches) - 39
  • Registration desk height (centimeters) - 100
  • Number of bars/lounges - 2
  • Beach shuttle (surcharge)
  • Free breakfast
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Nature reserve
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 2
  • 24-hour business center
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Swahili

Parking

Free self parking

Room Amenities

Ciala Resort Best Hotel in Kisumu Kenya offers 58 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.

  • Air conditioning
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • TV size: 55
  • TV size measurement: inch
  • Rainfall showerhead
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Netflix
  • Number of beds 1
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Hulu
  • Streaming services
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe or closet
  • Number of days between towel changes: 2
  • Change of bed sheets (on request)
  • Mobile key entry
  • Desk chair
  • Tile flooring in room
  • Area rug/s in room

Where to Eat

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Ciala Resort Best Hotel in Kisumu Kenya has 2 restaurants on site.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Casino nearby
  • Mountain biking on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Check-out

Check-out time is 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 5000.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property follows sanitization practices of COVID-19 Guidelines (CDC)

UnionPay

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Food service has been amended for enhanced safety

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Rollaway bed fee: KES 5000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ciala In Kisumu Kenya Kisumu
  • Ciala Resort Best Hotel in Kisumu Kenya Resort
  • Ciala Resort Best Hotel in Kisumu Kenya Kisumu
  • Ciala Resort Best Hotel in Kisumu Kenya Resort Kisumu

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

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