When we first got there it was a bit mixed up, a nightmare, but that was down yo me. The lady was very understanding and helpful, it was as if nothing was yo much trouble, friendly staff. Very clean, hot tub was amazing. Thankyou, only one little complaint, the guy that was going round cleaning the hot tub. Was a bit rude and not very friendly, when clearly we was going on the hot tub, we were just getting changed, and he came along, put a hose in, my partner went out to say that we were going in and didnt really want to go in when ots cold so he pulled the hose out threw it on the floor. N tutted, i understand they have to be checked etc, but if people are in surly he should have asked first. I get it cn be frustrating for him as he wants the jobs done, but it would hv been nice if he asked. Sorry to bring that up, everything was excellent other than that thankyou. Clare & Ben