Hotel on the Cay

3.0 star property

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Room options

View all photos for Superior Room, 1 King Bed, Ocean View (SUPERIOR OCEAN VIEW ROOM)

Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed, Ocean View (SUPERIOR OCEAN VIEW ROOM)

  • 336 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Ocean View

Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Superior Suite, Multiple Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 670 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View | Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 336 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Ocean View

Deluxe Apartment, 2 Bedrooms, Ocean View | Living area | Flat-screen TV

Deluxe Apartment, 2 Bedrooms, Ocean View

  • 1250 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

Christiansted

When you a stay at Hotel on the Cay in Christiansted, you'll be on the beach, just steps from Protestant Cay and Protestant Cay Beach. .This beach hotel is 0.1 mi (0.1 km) from Old Danish Customs House and 0.1 mi (0.1 km) from D. Hamilton Jackson Park.

What's nearby

  • Protestant Cay - 1 min walk - 0.0 miles
  • Protestant Cay Beach - 1 min walk - 0.1 miles
  • Sugar Beach - 7 min drive - 1.7 miles
  • Divi Carina Bay Casino - 24 min drive - 9.9 miles
  • St. Croix Point Udall - 36 min drive - 13.5 miles

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪shupe's on the boardwalk - ‬17 min walk
  • ‪Virgin Islands Coffee Roasters - ‬14 min walk
  • ‪Rum Runners - ‬18 min walk
  • ‪Rouge Café - ‬5 min walk
  • ‪Caroline’s - ‬1 min walk

About this property

Hotel on the Cay

Beachfront hotel for sun and fun
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include barbecue grills, a banquet hall, and a vending machine.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 25 per night
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 246 out of 749 reviews
Rating 8 - Good. 238 out of 749 reviews
Rating 6 - Okay. 138 out of 749 reviews
Rating 4 - Poor. 64 out of 749 reviews
Rating 2 - Terrible. 63 out of 749 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Traveled with partner
Liked: Staff & service
lots of ants
Stayed 5 nights in Aug 2025

2/10 Terrible

Brian, PADUCAH

Stayed 5 nights in Jul 2025

2/10 Terrible

Jamillia

Disliked: Amenities, property conditions & facilities
The staff was friendly but uninformed. We miss our original check in date due to transportation issues. We informed the front desk that we would arrive the next morning. The front desk attendant was unaware of our late check-in. We received our keys a proceeded to this dilapidated facility. The little island was. Cute but the state of the property was worse than terrible. We should have been informed that the property was under that kind of renovation. It needs a whole new overhaul. And the state of the pull out bed was a negative star. We also were not informed that we needed a number to call to get the ferry back to the hotel after midnight. My sister were stuck off property until a local man saw my sister in distress and called someone who called someone. Meanwhile I walked around that entire property and there was no one. Not the ferry driver, not security, not anyone on that property that I could see and the front desk was closed. Worse stay ever and I've been traveling for 40+ years. Two thumbs down.
Stayed 2 nights in Aug 2025

6/10 Okay

R'Neecia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities
They are under construction so the property is not quite what it will become in the near future. But the property overall is unique and accessible to all amenities.
Stayed 5 nights in Jul 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful location... hotel was/is getting a nice face lift... there are projects were in the ... friendly service... great beach,and beach bar... however bring your own snorkel gear... no rentals..
Stayed 2 nights in Aug 2025

6/10 Okay

Bobby Farid

Traveled with partner
Disliked: Amenities
Ok hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Marsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Douglas

Traveled with family
Liked: Staff & service, amenities
Property is going through major renovations and repairs, but all the construction takes a backseat to all the beauty surrounding this island in the harbor. The staff was wonderful. Everyone was very welcoming and friendly.
Stayed 4 nights in Aug 2025

6/10 Okay

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel doesn't offer anything complimentary other than a beach chair (I also got a free umbrella due to my week stay. Not sure if it was a special deal). My second time staying here. I picked it because its on the BEAUTIFUL Protestant Cay. Theres a great beach bar and grill. I will say I'm disappointed with the cleanliness. Dust and debris in 2 rooms before I got to the 3rd room that I ended up staying in. Disgusting dusty wicker chairs. Such a shame. They are doing construction which attributes to the dust and dirt. The King Christian hotel seems much nicer ans ypu still have the same access to everutbing on the strip amd to the beach.
On the beach where the hotel is
Another view of the beach
Stayed 7 nights in Aug 2025

6/10 Okay

Keisha

Liked: Cleanliness
Stayed 4 nights in Jul 2025

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
No
Stayed 4 nights in Jul 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service
Stayed 9 nights in Jul 2025

10/10 Excellent

Edwardo

Stayed 1 night in Jul 2025

8/10 Good

Shalya

Liked: Cleanliness, property conditions & facilities
This property is unique as it is on its own separate island (cay) off of St.Croix. Access is by a small ferry that is quite efficient in its pick up and drop off services. The guest check in experience was great and the host was very friendly and knowledgeable about the area. There is a small gift shop onsite that has a few essentials. The beach is at your footsteps and a great bar and restaurant (grill) on the property as well. The rooms are clean and accommodating and does have all the advertised amenities (including iron and ironing board). The Wi-Fi situation leaves a lot to be desired and often drops in and out. Can you watch Tik Tok? Yes. Can you watch a movie? NO!!! Can you make WhatsApp or FaceTime call? Yes, BUT it will buffer and reconnect OFTEN! WiFi aside it’s worth a try if you are game to have a unique experience. Fun fact there are iguanas on the cay 🙂
Stayed 2 nights in Jul 2025

4/10 Poor

Jerry

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location was nice. But many lights were out making it unsafe to see as we arrived in the evening after dark. Staff was not helpful and even seemed bothered when asked simple questions as to who we see to show our room key so we can get the complimentary lounge chairs at the beach. Water taxi drivers were all very nice and courteous. Staff at the onsite grill was great also. Had a great view of a scaffold directly outside our balcony that didn't get used the entire 4 days we were there. Limited help, limited maintenance. This place has lots of potential but sadly falls short.
Stayed 4 nights in Jun 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness
Simple hotel, not fancy, even though it is in need of repair it was perfect for my family of 11. We reserved 4 rooms. Very clean, nice and comfortable beds. Very affordable, the beach was perfect, and the ferry was very reliable.
Stayed 7 nights in Jun 2025

4/10 Poor

Kristin

Stayed 1 night in May 2025

8/10 Good

Babet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T treated my family to a short weekend stay at the Kay and it was lovely. The beach was beautiful and the bar alive with guest. The room was spacious enough to enjoy the beach weekend and had the basic essentials for our short stay. However, the old-empty water fountain & pool outside were eye sores, obstructing out view of the beach. But overall the beach was beautiful and for a short family stay the price was not too bad.
Stayed 2 nights in Mar 2025

10/10 Excellent

Don

Liked: Property conditions & facilities
I love it great experience
Stayed 1 night in Apr 2025

10/10 Excellent

Renne K.

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed one night at Hotel on the Cay so we could catch the sunrise at point udall. The property is under renovation so the pool was closed. They are working on remodeling guests rooms also. They only food was at a beach bbq shack but the food was very good. Not many guests so it was very quiet and we had an Amazing view of ocean. A complementary water taxi takes you from town to the hotel. It is very close to all the bars, restaurants and night life. We would go back and stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place if you need to relax, we had such a great time! The hotel is undergoing some major renovations, so don't expect luxuries but our bed was comfortable, the room and bathroom were clean. The beach was steps down from our room and not crowded! And the view from our balcony - priceless. We didn't really care for a glamorous hotel with a pool (didn't matter that it was closed), we wanted a beautiful beach, do some snorkeling and unwind. And this is what we had.
Stayed 7 nights in Apr 2025

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, room comfort
Been coming to site for over 30 years. Site showing its age but work in progress. Hate to see the historical rated ponds being set for remival. Ponds werev he trademark of hotel. Will revisit in a year. Still my favorite.
Stayed 7 nights in Apr 2025

8/10 Good

Danielle

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathrooms at the bar are just disgusting and very out of date. The plaster in the rooms has just been painted over ..The place needs to be remodeled
Stayed 7 nights in Feb 2025