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Holiday Inn Resort Phuket Surin Beach by IHG

4.0 star property

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Photo gallery for Holiday Inn Resort Phuket Surin Beach by IHG

Property amenity
Exterior
2 outdoor pools, sun loungers
4 restaurants; breakfast, lunch, and dinner served
Premium bedding, in-room safe, desk, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110
  • Place, Surin Beach
    ‪1 min drive‬
  • Place, Pansea Beach
    ‪1 min drive‬
  • Place, Bang Tao Beach
    ‪1 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪33 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Room amenity

Family Room, Multiple Beds

  • 603 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds (Family Room)

Premium bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds (Family Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

7.4 out of 10
Good
(9 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Choeng Thale

When you stay at Holiday Inn Resort Phuket Surin Beach by IHG in Choeng Thale, you'll be near the beach, within a 15-minute walk of Bang Tao Beach and Surin Beach. .This family-friendly hotel is 2.1 mi (3.4 km) from Kamala Beach and 8.1 mi (13 km) from Patong Beach.

What's nearby

  • Surin Beach - 1 min drive - 0.3 miles
  • Pansea Beach - 1 min drive - 0.3 miles
  • The Plaza Surin - 1 min drive - 0.3 miles
  • Bang Tao Beach - 1 min drive - 0.5 miles
  • Laem Singh Beach - 3 min drive - 1.5 miles

Getting around

  • Phuket Intl. Airport (HKT) - 40 min drive

Restaurants

  • ‪Tom-Zab - ‬9 min walk
  • ‪Wagyu Steakhouse - ‬6 min walk
  • Pool Bar
  • ‪d Thai Restaurant - ‬3 min walk
  • ‪Khun Yaa - ‬7 min walk

About this property

Holiday Inn Resort Phuket Surin Beach by IHG

Holiday Inn Resort Phuket Surin Beach by IHG offers 255 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include sports massages, Thai massages, facials, and body scrubs.
Make yourself at home in one of the 255 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a waterslide, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Asia Alive, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Asia Alive - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.
Joe Kool's - This poolside restaurant specializes in international cuisine and serves lunch only. Happy hour is offered. Open daily.
Champion Bar - This sports bar specializes in American cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
TAI Sushi Bar - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Ocean's Restaurant - This restaurant is located by the pool. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 600 for adults and THB 300 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asia Alive
  • Champion Bar
  • Joe Kool's
  • Ocean's Restaurant
  • TAI Sushi Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Library
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Spa treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 buildings
  • 4 floors
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: THB 4000
  • Christmas Eve (December 24) Gala Dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: THB 5000
  • New Year's Eve (December 31) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Holiday Inn Resort Phuket Surin Beach by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 113 reviews
Rating 8 - Good. 35 out of 113 reviews
Rating 6 - Okay. 26 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 9 out of 113 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

chi pui

Liked: Cleanliness, staff & service, amenities
Good for families holiday
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Andreas

Liked: Cleanliness, property conditions & facilities
Close to the beach and restaurants, amazing location.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Betina Louise Erebi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff is wonderful, and it’s close to everything you need 😊
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Thiru

The quality of food at breakfast was exceptional. The staff at breakfast was efficient and professional.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay again.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time very relaxing and wonderful staff
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Kannika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good hotel for family that have kids
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Monique Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Central- walking distance to shops, clean, staff friendly and food great. Will definitely be back. Teenage daughter also loved the pool and activities.
Stayed 13 nights in Jun 2025
Verified

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a reasonable price for the area. Service was great, room was comfortable. Many stores nearby including restaurants, 7/11, etc.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located in the best area to access the IconSiam mall and access to the boats.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Quang Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Nadia

Liked: Cleanliness, amenities
Good service
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Brian

Poor attention to detail. Staff not attentive. Hotel allowed to get run down.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Karoline

Liked: Staff & service
Wonderfull stay, very good breakfast buffet. The staff was so Nice and friendly towards our kids. The hotel has a newly renovated restaurant, fitness room, movie theatre, teenage gaming room, beautiful landscape, and clean and simple Roms. However the pool needs renovation!!!
Stayed 6 nights in Jan 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
old hotel, that need refurbisment. well situated close to town and beach. 90% russians.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Sirpa

Liked: Staff & service, room comfort

Nice hotel near the beach. Super good breakfast!

I stayed 3 nights in hotel with my 3 children. Staff was really friendly and helpful. We had a cockroach problem in the first evening, and luckily we had chance to change the room. Rooms were big and ok, little bit aged already. And the smell in the rooms were like cellar smell. Breakfast was super good, many options for everyone. I liked the most fresh fruits and especially those omelets and fried eggs, whitch were made on front of me. Tasted so good! Swimming area was also nice, and not so crowded. We had nice stay!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ravichandra

Liked: Cleanliness, staff & service
Good value for money
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities
The shower was not great. We had to ask numerous times for toilet paper and soap refills. The house cleaning was never consistent; one day it was early morning, then the next it was after 18:00. The breakfast was sub-par. They should have more breakfast time items, rather than heavy dinner items on the menu.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Bharti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and well kept property near Surin beach. Rooms and beds are excellent. The pool area is amazing and staff is super friendly . We had awesome time here. Bfast menu is too good with so much variety. The only drawback was that location is far away from city and hard to reach downtown.
Stayed 3 nights in May 2024
Verified

6/10 Okay

George A

Liked: Cleanliness, staff & service
The staff was outstanding and very professional with guess services. The exterior of the property was well maintained.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness
It was great but I had to ask for towels they had forgotten
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

deborah

Liked: Staff & service
Disliked: Cleanliness
The breakfast was the worst out of all the places we stayed in Thailand!
Stayed 3 nights in Mar 2025
Verified

8/10 Good

rodney

😄
Stayed 4 nights in May 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the staff were lovely and very helpful. Taxi rank opposite was a great help! We preferred the rests shops and nightlife in Kamala which was only a 300bht ride. My only complaint is the beds, they felt damp and are lumpy.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Harmony M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Stayed 2 nights in Jun 2024