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Hyatt Place Chicago/Downtown - The Loop

Property class: 3

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Photo gallery for Hyatt Place Chicago/Downtown - The Loop

A modern hotel with a glass facade, multiple floors, and a visible entrance.
A modern hotel room with a large window, a desk with a lamp, a sofa, and a chair.
A hotel room with a large bed, a desk with a chair, a sofa, and a TV.
A gym with cardio machines, weight benches, and a large window offering a city view.
A reception area with a modern design, including a reception desk, a decorative wall, and a display case with snacks.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $262
$220 nightly
$262 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
28 North Franklin Street, Chicago, IL, 60606
  • Place, Chicago City Hall
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Place, Willis Tower
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(9 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(54 reviews)
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

8.8 out of 10
Excellent
(50 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, City View

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(41 reviews)
  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.2 out of 10
Very good
(41 reviews)
  • City view
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Accessible

A hotel room with a bed, a sofa, a desk, and a television.

Room, Accessible

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern living room with a sectional sofa, a wooden coffee table, a wall-mounted light fixture, and a small wooden side table.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Accessible King Room With Sofa Bed And Roll-in Shower

A hotel room with a sofa, a bed, a desk, a chair, a coffee maker, and a TV.

Accessible King Room With Sofa Bed And Roll-in Shower

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Accessible Two Queen Beds/Tub (with Sofa Bed)

A hotel room with a sofa, two beds, a desk, a chair, a coffee maker, and a large window.

Accessible Two Queen Beds/Tub (with Sofa Bed)

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

A hotel room with a large bed, wooden wardrobe, a desk with a chair, a television, and large windows offering a view of the city.

Room, 1 King Bed with Sofa bed, Corner

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Chicago

A stay at Hyatt Place Chicago/Downtown - The Loop places you in the heart of Chicago, within a 10-minute walk of Chicago Riverwalk and Willis Tower. .This hotel is 0.6 mi (1 km) from Michigan Avenue and 0.6 mi (1 km) from Millennium Park.

What's nearby

  • Chicago City Hall - 3 min walk - 0.2 miles
  • Chicago Riverwalk - 5 min walk - 0.3 miles
  • Willis Tower - 6 min walk - 0.4 miles
  • Merchandise Mart - 8 min walk - 0.5 miles
  • Millennium Park - 11 min walk - 0.6 miles

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 5 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Bazaar Meat by José Andrés - ‬4 min walk
  • ‪Jimmy John's - ‬2 min walk
  • ‪Bar Mar by Jose Andres - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Kinsley by Fairgrounds - ‬1 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Televisions come with digital channels. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 206 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Self-serve breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out.
Self-serve breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Chicago/Downtown - The Loop has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 55.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1001 out of 1590 reviews
Rating 8 - Good. 324 out of 1590 reviews
Rating 6 - Okay. 143 out of 1590 reviews
Rating 4 - Poor. 59 out of 1590 reviews
Rating 2 - Terrible. 63 out of 1590 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , the location is was great so close to everything we had planned
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean overall good experience for a short getaway
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Padraig

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, and hotel - great location for downtown
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Durron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean room, great stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and the employees were extremely helpful. All super nice and friendly.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Everything was nice & clean! Breakfast & bar were good as well!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and convinient
Stayed 3 nights in May 2026
Verified review

8/10 Good

Aries

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good and convenient for the one night we needed it
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice food was good staff was nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean room & very nice staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent especially Inna she was patient with us when I was struggling with checking in
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice property and roon! Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and the room was clean and the view was incredible
Stayed 1 night in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location Clean room
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Room was very clean, nice and big
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the staff was professional and excellent customer service
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and very accommodating
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and spacious. Staff was very friendly and helpful. Bar/ Restaurant had great drinks and food, was perfect for weekend trip.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eulete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendliness of the staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and staff was friendly. Overall, great experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff Marisa was fantastic and very helpful. Great asset to the hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed as a solo guest here for 3 nights and the overall experience was absolutely incredible!! The atmosphere, the vibes, the pool & 24
Stayed 3 nights in May 2026