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Fairfield by Marriott Inn & Suites Matteson Chicago

3.0 star property

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Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
500 Holiday Plaza Dr, Matteson, IL, 60443
  • Place, Credit Union 1 Amphitheatre
  • Place, Michigan Avenue
  • Place, Wrigley Field
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Spark by Hilton Matteson Chicago I 57
  • Breakfast included
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The price is $79
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Total with taxes and fees
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About the neighborhood

Matteson

Located in Matteson, Fairfield by Marriott Inn & Suites Matteson Chicago is a 2-minute drive from Hanger Clinic and 6 minutes from Franciscan St. James Health - Olympia Fields. .This hotel is 2.8 mi (4.5 km) from WellGroup HealthPartners and 2.9 mi (4.7 km) from Franciscan Health Olympia Fields.

Getting around

  • Matteson 211th Street-Lincoln Highway Station - 4 min drive
  • Chicago Midway Airport (MDW) - 48 min drive

Restaurants

  • ‪Long John Silver's - ‬8 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪Panda Express - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk

About this property

Fairfield by Marriott Inn & Suites Matteson Chicago

Hotel in Matteson with a 24-hour fitness center and free breakfast
Fairfield by Marriott Inn & Suites Matteson Chicago offers 202 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 202 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features wedding services, a television in a common area, and a banquet hall.
Enjoy a meal at Bar Louie, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Matteson? This hotel has 13003 square feet (1208 square meters) of space consisting of a conference center and 8 meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.
Bar Louie - Onsite restaurant.
Bar Louie - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Louie
  • Bar Louie

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (13,003 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 20 2024 to March 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chicago Matteson Conf Center
Holiday Inn Conf Hotel Matteson Chicago Center
Holiday Inn Chicago Matteson Conf Center Hotel
Holiday Inn Conf Center

Fairfield by Marriott Inn & Suites Matteson Chicago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 300 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 208 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 117 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Stayed 2 nights in Nov 2024

2/10 Terrible

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
1. Major plumbing issues! We had 2 rooms. The tubs filled with water as we showered that just sat until I complained. 2. Very few towels were in the room. There was NO SOAP . I kept walking downstairs to complain but the one maid said that she was alone and would eventually help us. 3. The halls were filthy from construction. They should NEVER have sold us a room! The hotel should have been closed! 3. I felt scammed. I paid over $700 for those rooms. Holiday Inn took my money and did not provide us with a comfortable stay. The rooms were NOT CLEANED! The halls and the elevators were filthy. We constantly heard banging and drilling from the poor plumbing. I felt like Holiday Inn had stolen money from me!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kadiatu

Stayed 2 nights in Nov 2024

2/10 Terrible

Sean

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gary

Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Traveled with family
Disliked: Property conditions & facilities
I booked and paid for double beds. Upon arriving, I ending up with a king size bed. There was a lot of dust and the facilities were outdated. Generally when booking with Holiday Inn my expectation is four to five stars. Unfortunately this time around it didn’t meet those expectations
Stayed 2 nights in Nov 2024

2/10 Terrible

Yolande

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Tiffany

Traveled with family

Disappointing

As a HolidayInn Property, this location was quite disappointing. Our family member's room had bed bugs. She was then moved to another room and it had roaches. There was no breakfast provided. Not enough towels. When asked for more I was provided with 1. The only reason I didn't give it one star was because the bug situation didn't happen in my room. The best part of the stay was the restaurant- Round table formerly Bar Louie.
Stayed 2 nights in Nov 2024

4/10 Poor

Rodney

Disliked: Cleanliness, amenities, property conditions & facilities
I did not enjoy my stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

rosie

Stayed 2 nights in Nov 2024

2/10 Terrible

Latrese

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was terrible and front desk was very rude. I’ve stay here before and service was great. But this time the service was horrible.
Stayed 2 nights in Nov 2024

2/10 Terrible

Velma

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Room and hallway stinks carpet stinks and dirty room had no towels or soap in the shower dispenser when I checked in hotel was not what I expected I will not book at your location ever again
Stayed 2 nights in Nov 2024

2/10 Terrible

Shanette

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not good at all

Bathroom was leaking and the toilet was bad. My grandchildren didn't want to use the restroom at all. Had a few ladybugs that we were afraid on several walls by the window. I killed one right on the top of my granddaughters head board.
Stayed 1 night in Nov 2024

2/10 Terrible

Yolanda

Stayed 1 night in Oct 2024

6/10 Okay

Germaine

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property was being renovated and was very noisy
Stayed 4 nights in Oct 2024

8/10 Good

Demetrius

Stayed 1 night in Aug 2024

6/10 Okay

Demetrius

Traveled with group
Liked: Staff & service, room comfort
The stay was cool. Very quiet in the hallways which was great.
Stayed 1 night in Oct 2024

6/10 Okay

Yolanda

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I gave stsyed at this property for mamy years, and it has really gone down. Bedskirt had spots on them, bathtub had standing water while taking a shower- do you always had water up to approximately your ankle. No wash clothes, only nath and face tiwels, even after i called, housekeeping never brought them, nor the next day. I was there for 2 nights and room never got cleaned. I recommended this property to my family that was traveling for a funeral and they were all very disappointed. Sad to say the best part was the bar...
Stayed 2 nights in Oct 2024

2/10 Terrible

Lyanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Business traveler
Did not have any breakfast ready at time they said they would. I paid for a breakfast I didn’t get
Stayed 1 night in Oct 2024

10/10 Excellent

DaviDe

Stayed 1 night in Sep 2024

8/10 Good

Nirmal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Gary

Stayed 1 night in Sep 2024

2/10 Terrible

Chrystofer

Stayed 1 night in Oct 2024