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Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown/Magnificent Mile

Bar (on property)
Property preview
Indoor pool
Exterior
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
$102
$87 nightly
$102 total
Total with taxes and fees
Dec 22 - Dec 23

Explore the area

View in a map
10 E Grand Ave, Chicago, IL, 60611
  • Place, State Street
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Junior Suite with Mobility/hearing Access Tub

  • Sleeps 4

View all photos for King Room

Premium bedding, down comforters, in-room safe, iron/ironing board

King Room

  • Sleeps 2

View all photos for King Room with Downtown City View

Premium bedding, down comforters, in-room safe, iron/ironing board

King Room with Downtown City View

  • Sleeps 2

View all photos for Two Queen Bed Room

Premium bedding, down comforters, in-room safe, iron/ironing board

Two Queen Bed Room

  • Sleeps 4

View all photos for Two Queen Bed Room with City View

Premium bedding, down comforters, in-room safe, iron/ironing board

Two Queen Bed Room with City View

  • Sleeps 4

View all photos for King Room with Mobility Accessible W/Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

King Room with Mobility Accessible W/Bathtub

  • Sleeps 2

View all photos for King Room with Mobility Accessible W/Roll In Shower

Premium bedding, down comforters, in-room safe, iron/ironing board

King Room with Mobility Accessible W/Roll In Shower

  • Sleeps 2

View all photos for Two Double Bed Room with Mobility Accessible W/Bathtub

Free toiletries, hair dryer, towels

Two Double Bed Room with Mobility Accessible W/Bathtub

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, City View

Premium bedding, down comforters, in-room safe, iron/ironing board

One King Bed, City View

8.6 out of 10
Excellent
(73 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

32-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

32-inch LCD TV with satellite channels, TV

Studio Suite, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Queens

Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Two Queens

8.4 out of 10
Very good
(172 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium King Room with Mobility Accessible W/Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Premium King Room with Mobility Accessible W/Bathtub

  • Sleeps 2

View all photos for Premium Two Queens Room

Premium bedding, down comforters, in-room safe, iron/ironing board

Premium Two Queens Room

  • Sleeps 4

View all photos for 2 Queen Beds City View

Premium bedding, down comforters, in-room safe, iron/ironing board

2 Queen Beds City View

8.0 out of 10
Very good
(110 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite

  • Sleeps 5

View all photos for King Hearing Access Room

Premium bedding, down comforters, in-room safe, iron/ironing board

King Hearing Access Room

  • Sleeps 3

View all photos for Parlor Suite

Premium bedding, down comforters, in-room safe, iron/ironing board

Parlor Suite

  • Sleeps 4

View all photos for Standard King

Premium bedding, down comforters, in-room safe, iron/ironing board

Standard King

8.8 out of 10
Excellent
(307 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chicago

With a stay at Hilton Garden Inn Chicago Downtown/Magnificent Mile, you'll be centrally located in Chicago, steps from State Street and 4 minutes by foot from Michigan Avenue. .This hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.7 mi (1.1 km) from Millennium Park.

What's nearby

  • State Street - 1 min walk - 0.1 miles
  • Michigan Avenue - 3 min walk - 0.2 miles
  • Chicago Riverwalk - 6 min walk - 0.4 miles
  • Chicago Theatre - 9 min walk - 0.5 miles
  • Millennium Park - 11 min walk - 0.6 miles

Getting around

  • Grand Station (Red Line) - 1 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪Eataly - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk
  • ‪UNO Pizzeria & Grill - ‬3 min walk
  • ‪Weber Grill Restaurant - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hotel with an indoor pool, steps from State Street
Hilton Garden Inn Chicago Downtown/Magnificent Mile offers 361 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 361 guestrooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Weber Grill, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Weber Grill - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 69 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Weber Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 23 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 69.00 per day(216 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Garden Inn Hotel Chicago Downtown Magnificent Mile
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hotel Hilton Garden Inn Chicago Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Magnificent Mile

Hilton Garden Inn Chicago Downtown/Magnificent Mile Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2365 out of 4245 reviews
Rating 8 - Good. 974 out of 4245 reviews
Rating 6 - Okay. 497 out of 4245 reviews
Rating 4 - Poor. 199 out of 4245 reviews
Rating 2 - Terrible. 210 out of 4245 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamillia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

We really enjoyed our stay! Location was perfect. Would stay again
Stayed 2 nights in Sep 2025

6/10 Okay

Terence

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This Hotel's policy is to clean the rooms every other day. So we had a do not disturb sign up on the 2nd night/morning. We left the room at approx. 9.30am for our day of activities, then when we arrived back to our room it still had not been cleaned. Twice I had to ask for clean towels. So for the 3 nights we stayed there the room was not cleaned. Never seen this before. Even if we have a do not disturb sign in the morning, the cleaners usually return at some stage during the day !! The restaurant attached was great
Stayed 3 nights in Aug 2025

2/10 Terrible

Katherine

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a Hilton Rewards member, and made the mistake of reserving a room at this hotel based on previous Hilton experiences instead of reading the reviews. That was my first mistake. The staff at this hotel are an absolute NIGHTMARE to deal with, as noted in other reviews. I travel regularly for work, and often have to order supplies for the events I organize to be delivered to the hotel, which has never been an issue before. At the Chicago Garden Inn, I dealt with multiple problems, including staff lying and being rude, no housekeeping for the 4 nights I stayed, being placed on hold for an hour and a half by a manager, and the last straw was the security person taking over 24 hours to get my things out of storage and then dumping them on the floor out of the box, and refusing to pick them up. This caused me to be late to the airport and miss my flight, which I then had to pay $700 for a new plane ticket. The manager I did finally get to speak with refused my claim for reimbursement of this expense, saying that holding my items was complimentary service, so they had no obligation to return the items to me in a timely manner, despite me paying a $120 "storage fee." The management at this hotel is equally awful as the staff and I'll be taking my claims higher up the ladder. On top of all of this, there were homeless people in the lobby yelling at 2 different instances during my stay.
Stayed 4 nights in Sep 2025

6/10 Okay

Lexi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Kristie

Traveled with family
Liked: Cleanliness, staff & service
There were fees that were not disclosed on the website until you got to the hotel to check in.
Stayed 3 nights in Sep 2025

10/10 Excellent

setunkpatin Franck

Liked: Cleanliness, staff & service
Front desk agents are very professional and very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Martha

Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities
Perfect location, great service and well priced
Stayed 1 night in Sep 2025

8/10 Good

Graeme, Foxton Beach

Stayed 1 night in Sep 2025

10/10 Excellent

Audrey P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great downtown location. Across the street from the red line, a few blocks to Michigan Ave. Great price for location.
Stayed 1 night in Sep 2025

6/10 Okay

Elsie

Traveled with group
Disliked: Property conditions & facilities
Everything was fine except when we arrived and used our bathroom there was no toilet paper, we had to call the service desk twice about it then our shower drain wouldn’t stay up to drain and had to use something to hold it up so we could shower semi properly.
Stayed 2 nights in Sep 2025

8/10 Good

ERNEST

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is not comfortable. Pillows are not good. Staff are very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenyanita, Pembroke Pines

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I want to thank everyone that worked at this property. They were professional, friendly and always went above and beyond for me. This hotel is centrally located downtown. You will definitely get what’s expected when staying in this type of location. The hotel is well kept and the staff was amazing. What really set the tone for me was I was checking out waiting for my Lyft driver to arrive and so many homeless people were coming up to me and my friend at 4:30 in the morning going to the airport. One of the staff members came out made himself visible and I didn’t even notice because I was so frustrated with the Lyft driver that couldn’t find me. He waited with us until the driver got to the hotel helped load my luggage into the car and made sure we safe leaving the hotel. I thought that was amazing because he didn’t have to but he did. I want to say thank you that gentleman and the staff at this property for helping make my stay safe and friendly.
Stayed 3 nights in Sep 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and great location, deducted a star, though, due to the excessive level of street noise…even staying on the 17th floor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Stayed 2 nights in Sep 2025

8/10 Good

Ian, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location and local dining options.
Stayed 3 nights in Sep 2025

8/10 Good

Audra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, however, very street loud.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location. Would definitely recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Harry, Noblesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel and very reasonably priced. Highly recommend.
The view from our room on the 19th floor.
Stayed 1 night in Sep 2025

2/10 Terrible

Sarah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place was so loud at night. Beds were hard as a rock . I felt very unsafe leaving this morning. And it was nothing like the pictures was very dirty.
Stayed 2 nights in Sep 2025

8/10 Good

Margaux

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but noisy
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025