I honestly do not know how this hotel is operating at the price point they are charging.
I checked in during a sold-out weekend in Chicago and paid nearly the same price I later paid at a much nicer DoubleTree, which made this experience even more disappointing.
From the moment I arrived, the atmosphere felt uncomfortable and unsafe. The hallways, rooms, and overall condition of the property gave very little confidence in cleanliness or upkeep. I refused to sleep under the hotel sheets and ended up using my own blanket and pillow from home just to feel comfortable enough to rest.
The parking lot activity was strange, guests appeared to be lingering around in ways that felt unsettling, and at one point I noticed the lobby ATM was literally unplugged. That alone should tell you everything.
The overall vibe felt less like a hotel and more like a place people were just passing through temporarily with no management presence or standards being enforced.
I checked out early because my peace of mind matters more than “making it work.”
If you are traveling alone, with family, or for business, I strongly recommend spending your money elsewhere. There are far better options in the same price range.