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Best Western Naperville Inn

2.5 star property

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Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Pillowtop beds, in-room safe, desk, laptop workspace
Fitness facility
Reception
Free daily buffet breakfast
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$90
$81 nightly
$90 total
Total with taxes and fees
Jan 28 - Jan 29

Explore the area

View in a map
1617 Naperville Wheaton Rd, Naperville, IL, 60563
  • Place, Naperville Yard Indoor Sports Complex
    ‪11 min walk‬
  • Place, Northern Illinois University - Naperville Campus
    ‪11 min walk‬
  • Place, University of Chicago Hospital
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 396 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Jetted Tub

8.0 out of 10
Very good
(8 reviews)
  • 397 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(42 reviews)
  • 397 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 395 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • 395 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 395 sq ft
  • Sleeps 4
  • 1 King Bed

Accessible-2 Double, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Double Room with Two Double Beds - Disability Access/Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Double Beds, Smoking Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Smoking Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave, Refrigerator

  • Sleeps 3

1 King Bed and Queen Sofabed Living Area Jetted Bathtub Microwave Refrigerator Non Smoking

  • Sleeps 4

1 King Bed Room with Jetted Bathtub Microwave Refrigerator High Speed Internet Access Smoking

  • Sleeps 2

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Total with taxes and fees
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About the neighborhood

Naperville

Located in Naperville, Best Western Naperville Inn is in the business district, a 4-minute drive from Morton Arboretum and 7 minutes from Riverwalk. .This hotel is 3.9 mi (6.3 km) from College of Dupage and 4.9 mi (8 km) from Wheaton College.

What's nearby

  • Naperville Yard Indoor Sports Complex - 11 min walk - 0.6 miles
  • Northern Illinois University - Naperville Campus - 11 min walk - 0.6 miles
  • University of Chicago Hospital - 16 min walk - 0.9 miles
  • Nike Sports Complex - 4 min drive - 2.5 miles
  • Wheaton College - 10 min drive - 6.1 miles

Getting around

  • Naperville Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪Super H Mart - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Best Western Naperville Inn

Suburban hotel with free breakfast and a fitness center
Best Western Naperville Inn offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Naperville? This hotel has 355 square feet (33 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 355 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 0-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn Naperville
Best Western Naperville
Best Western Naperville Inn
Naperville Best Western
Naperville Inn
Naperville Inn Best Western
Best Western Naperville Hotel Naperville
Best Naperville Naperville
Best Western Naperville Inn Hotel
Best Western Naperville Inn Naperville
Best Western Naperville Inn Hotel Naperville

Best Western Naperville Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 522 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 74 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Darrian

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk person are super rude. The whole place
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
During check-in. The front desk clerk was friendly and helpful. We stayed in the suite with the jetted tub. I would have given a 5 if we weren’t woken up at nearly 5am being questioned about the tub leaking to the 2nd floor. Nonetheless the stay was good. It was our first time and we would book again.
Stayed 1 night in Oct 2025

10/10 Excellent

Travares

Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 4 nights in Oct 2025

2/10 Terrible

SOMPHONG JAY, BROOKLYN PARK

Disliked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a decent budget hotel. The bedroom was a little musty, but turning on the AC took care of that. The breakfast was the usual choices, but the egg and sausage patties looked a bit gray.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Stayed 1 night in Sep 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly I. The only thing I would add would be chair in the room to relax in that isn't the desk chair. Counter space in the bathroom
Stayed 6 nights in Oct 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room, helpful staff
Stayed 5 nights in Oct 2025

4/10 Poor

Kathryn

Business traveler
Disliked: Cleanliness, property conditions & facilities
Smelly in the hallway outside my room. I witnessed an employee step on a cricket in the breakfast area and keep walking after commenting on the bug. Didn’t even bother to clean it up. Will never stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Stayed 1 night in Oct 2025

4/10 Poor

Emma

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

MIRJAM, BLOOMINGTON

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine! Briel at the front desk is a gem… very welcoming & accommodating!
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Padma Archana

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Oct 2025

10/10 Excellent

Nadia

Stayed 6 nights in Jul 2025

4/10 Poor

Katherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My stay at Best Western Inn Naperville was extremely disappointing and failed to match the images advertised online. The room was severely outdated, with worn furnishings and poor maintenance evident throughout. A strong, persistent odor of mold and mildew made the air unpleasant and unhealthy. Furthermore, we observed multiple insects, indicating a significant pest control issue and unsanitary conditions. The combination of false advertising, the unhygienic environment, and the persistent mold smell made for a very uncomfortable experience. I urge management to address these serious issues immediately. I would advise potential guests to look elsewhere. Nowhere near the $500 plus I spent for a two night stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Fabian

Traveled with family
Liked: Amenities
Really clean room
Stayed 3 nights in Oct 2025

6/10 Okay

Edward

Liked: Staff & service
Disliked: Cleanliness
The bathroom had mold on tile grout. The beds were rock hard. Have stayed at this hotel in the past and breakfast used to be good, but this time breakfast was substandard in terms of choices and tastes and we got sick from the eggs. For the price of this hotel stay, wish we had stayed elsewhere.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy, Crawfordsville

Traveled with group
Liked: Staff & service
Very convenient at a very reasonable price.
Stayed 1 night in Oct 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025