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Hotel New Otani Makuhari

4.0 star property

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Photo gallery for Hotel New Otani Makuhari

Indoor pool, outdoor pool
Property video
Exterior
Combined shower/tub, free toiletries, hair dryer, slippers
Premium bedding, down comforters, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $138
$126 nightly
$138 total
Jun 28 - Jun 29

Explore the area

View in a map
2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021
  • Place, Mitsui Outlet Park Makuhari
    ‪2 min walk‬
  • Place, Makuhari Messe
    ‪6 min walk‬
  • Place, Makuhari Beach
    ‪10 min walk‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪90 min drive‬

Room options

View all photos for Moderate Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Smoking

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Double Room, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Moderate Double Non Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Double Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Non Smoking (Bed Type Not Guaranteed)

Premium bedding, down comforters, in-room safe, desk

Standard Room, Non Smoking (Bed Type Not Guaranteed)

8.4 out of 10
Very good
(6 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Triple Non Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Triple Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Double Room, Non Smoking

  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 548 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Superior Double Room, Non Smoking, Corner

7.0 out of 10
Good
(2 reviews)
  • 548 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Superior Triple Room, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 548 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Quadruple Room, Non Smoking, Corner

Superior Quadruple Room, Non Smoking, Corner | Premium bedding, down comforters, in-room safe, desk

Superior Quadruple Room, Non Smoking, Corner

  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Balcony Suite Twin, Non-Smoking, Ocean View

Premium bedding, down comforters, in-room safe, desk

Balcony Suite Twin, Non-Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Balcony Suite Double, Non Smoking, Ocean View

Balcony Suite Double, Non Smoking, Ocean View | Premium bedding, down comforters, in-room safe, desk

Balcony Suite Double, Non Smoking, Ocean View

  • Ocean view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Corner Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Corner Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Malibu Suite Twin

Living area | LED TV

Malibu Suite Twin

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Twin Room, Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Twin Room, Smoking

8.4 out of 10
Very good
(5 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Same Floor, Moderate 2 Twin Rooms, Non Smoking

  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

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About the neighborhood

Chiba

Hotel New Otani Makuhari is centrally located in Chiba, a 3-minute walk from Mitsui Outlet Park Makuhari and 7 minutes by foot from Makuhari Messe. .This spa hotel is 0.5 mi (0.9 km) from Makuharikaihin Prefectural Park and 0.6 mi (1 km) from Chiba Lotte Marines Museum.

What's nearby

  • Mitsui Outlet Park Makuhari - 2 min walk - 0.1 miles
  • Makuhari Messe - 6 min walk - 0.4 miles
  • Makuharikaihin Prefectural Park - 8 min walk - 0.4 miles
  • ZOZO Marine Stadium - 9 min walk - 0.5 miles
  • Makuhari Beach - 10 min walk - 0.6 miles

Getting around

  • Makuharitoyosuna Station - 3 min drive
  • Narashino Kaihin-Makuhari Station - 7 min walk
  • Narita Intl. Airport (NRT) - 36 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬5 min walk
  • ‪Central Cafeteria Royal - ‬6 min walk
  • ‪さくら水産 - ‬4 min walk
  • ‪Tully's Coffee - ‬5 min walk
  • ‪gelato pique cafe - ‬4 min walk

About this property

Hotel New Otani Makuhari

Hotel New Otani Makuhari offers 418 accommodations with safes and slippers. Beds feature down comforters and premium bedding. LED televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Chiba hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court, an indoor tennis court, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open select days.
Make yourself at home in one of the 418 guestrooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy Fusion cuisine at SATSUKI, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
SATSUKI - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Taikan En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Senbazuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Isshin - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
Keyaki - Overlooking the ocean, this steakhouse specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 3,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Isshin
  • Keyaki
  • SATSUKI
  • Senbazuru
  • Taikan En

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 3000 for children
  • Facilities fee: JPY 5500 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Makuhari
Hotel New Otani Makuhari
Hotel Otani Makuhari
Makuhari Hotel
Makuhari New Otani
Makuhari New Otani Hotel
New Otani Hotel Makuhari
New Otani Makuhari
New Otani Makuhari Hotel
Otani Makuhari
New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel
Hotel New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel Chiba

Hotel New Otani Makuhari Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities
Great customer service and very large room. Breakfast was one of the best I’ve had, and been traveling to Japan for 40+ years.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel which is well positioned to local convention centre. Staff were polite and helpful. Amenities were well provided for also.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paige Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and amazing view. The food was delicious
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Ming-Hsun

Liked: Cleanliness, staff & service, amenities
Clean room, close to conference center and station
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Comfortable. Clean. Good food. Convenient to metro and narita airport. Staff is proactive professional and courteous. A+
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Tore Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just cross over the street for the exhibition center. A bit expensive to eat at the hotel but great food.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Xiaoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

CHOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

Good location with good service
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Cary

Liked: Cleanliness
Quiet, Clean, Superb Staff, Perfect for my needs.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. One of the best hotels in Tokyo. Love everything about this hotel.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value close to narita easy access to metro to get into tokyo
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very peaceful
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Yiu Lung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. Room is clean, comfort.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are much larger than average, very clean and good service
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Muhammed

Excellent View of the Bay. Super clean. Grreat alternative to Tokyo’s chos. Only 35 min short train ride from Tokyo. Friendly staff. Delicious and high quality breakfast. Did not fail me in the last 20 years!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wry convenient hotel

Convenient business hotel close to convention Centre
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Best in class.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff gave excellent service.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property. Perfect place to stay when attending the Tokyo Auto Salon in Makuhari Messe across the street!
Stayed 3 nights in Jan 2025
Verified

8/10 Good

sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helped with a couple problems very helpful
Stayed 2 nights in Oct 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was well located in shopping and lots of restaurants. Only complaint that I was aware of, gym access was restricted to afternoon and early evening which was too bad as it made it difficult to maintain fitness. Staff very professional, helpful and friendly
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience, will definitely stay again. Only thing that wasn't perfect was the coffee in the room was difficult to brew to sufficient strength.
Stayed 2 nights in Jan 2025

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