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Shangri-La Chiang Mai

5.0 star property

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Photo gallery for Shangri-La Chiang Mai

Sauna, hot tub, body treatments, body wraps, body scrubs, facials
Front of property
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Lounge
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$179
$166 nightly
$179 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Place, Riverside
    ‪5 min walk‬
  • Place, Chiang Mai Night Bazaar
    ‪10 min walk‬
  • Place, Tha Phae Gate
    ‪17 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 926 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe King Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room With Pool View

  • Sleeps 3

View all photos for Deluxe Twin Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room With Pool View

  • Sleeps 3

View all photos for Premier King Room

Minibar, in-room safe, desk, blackout drapes

Premier King Room

  • Sleeps 3

View all photos for Premier Twin Room

Minibar, in-room safe, desk, blackout drapes

Premier Twin Room

  • Sleeps 3

View all photos for Horizon Club Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Deluxe King Room

  • Sleeps 3

View all photos for Horizon Club Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Deluxe Twin Room

  • Sleeps 3

View all photos for Horizon Club Premier King Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Premier King Room

  • Sleeps 3

View all photos for Executive King Suite

Minibar, in-room safe, desk, blackout drapes

Executive King Suite

  • Sleeps 3

Similar properties

Lobby
Chiang Mai Marriott Hotel
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 1,006 reviews
$155 nightly
The price is $168
Apr 7 - Apr 8
Total with taxes and fees
Chiang Mai Marriott Hotel

About the neighborhood

Chiang Mai

Centrally located in Chiang Mai, Shangri-La Chiang Mai is within a 15-minute walk of Chiang Mai Night Bazaar and Iron Bridge. .This family-friendly hotel is 1.1 mi (1.8 km) from Warorot Market and 1.2 mi (1.9 km) from Saturday Walking Street Night Market.

What's nearby

  • Riverside - 5 min walk - 0.3 miles
  • Anusarn Market - 7 min walk - 0.4 miles
  • Mae Kha Canal Village - 9 min walk - 0.5 miles
  • Chiang Mai Night Bazaar - 10 min walk - 0.6 miles
  • Tha Phae Gate - 17 min walk - 0.9 miles

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai Intl. Airport (CNX) - 17 min drive

Restaurants

  • ‪เนื้อวัวรสเยี่ยม (Rote Yiam Beef Noodle) - ‬2 min walk
  • ‪Lobby Lounge - ‬8 min walk
  • ‪川味金牌火锅（The Astra 2楼） - ‬3 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪เจียงลูกชิ้นปลา สาขาถนนช้างคลาน阿江鱼丸汤面 Jiang Fish Balls - ‬3 min walk

About this property

Shangri-La Chiang Mai

Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.
Make yourself at home in one of the 277 air-conditioned rooms featuring fireplaces. Complimentary wired and wireless internet access is available. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a waterslide. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Grab a bite at Kad Kafe', one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kad Kafe' - Onsite restaurant.
China Kitchen - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 720 for adults and THB 360 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Things to do

  • Basketball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 720 for adults and THB 360 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1005 reviews
Rating 8 - Good. 217 out of 1005 reviews
Rating 6 - Okay. 62 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ANDRE

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo staf é muito dedicado e super atenciosos.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness
good place to stay. hotel is little out dated. but location is good. staff are friendly. i would like to stay here if i have chance to come back to Chiangmai again.
Stayed 4 nights in Nov 2025

8/10 Good

Daniel

Stayed 3 nights in Nov 2025

10/10 Excellent

Nick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel, big rooms situated next to the biggest night market of ChiangMai. My kids loved the water slide everyday and we will definitely stay at the same location in the future
Stayed 4 nights in Nov 2025

10/10 Excellent

Hassan, Singapore

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All espect of the hospitalith are above expectation
Stayed 4 nights in Nov 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Petrit

Liked: Cleanliness, staff & service, amenities
Proper 5* experience. Was lucky enough to be on premium club 11th floor amazing service
Stayed 3 nights in Nov 2025

10/10 Excellent

Gillian

Stayed 3 nights in Nov 2025

10/10 Excellent

kimberly

Liked: Cleanliness, property conditions & facilities
Amazing resort and the staff was so friendly and helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Jonathan, Ascot

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food and hospitality was amazing Water slide was closed for maintenance which was disappointing for the kids.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Excellent hotel with nice breakfast, and the horizon club was great for tea time and happy hour. The pool and slide is great for kids and adults both, and although the weather wasn’t great, we still got to use it. Hotel is in a great location, close to the night market. Staff was very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Craig

Stayed 2 nights in Nov 2025

10/10 Excellent

Niroshan

Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Stayed 2 nights in Oct 2025

10/10 Excellent

Daljeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall excellent place
Stayed 3 nights in Oct 2025

10/10 Excellent

Ananth Krishnen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and the staff was super helpful and cordial . Thank you team for the wonderful experience
Stayed 6 nights in Oct 2025

4/10 Poor

Scott Matthew

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel is very dated and overdue for a complete renovation. Many features show their age, in the rooms and the common areas. Unpleasant smell in corridors and rooms. We had confidence in the Shangri-La brand name when we booked the hotel, not anymore. There are better places to stay in Chiang Mai. On the positive side the service was good and the breakfast decent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful, friendly and efficient. Location is near to the night market and a reasonable walk to old town. Good restaurants in the hotel, the buffet breakfast is much better than most Asian hotels that are reasonably priced. I would definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Peter

Stayed 3 nights in Sep 2025

10/10 Excellent

qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overalll
Stayed 3 nights in Oct 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk Kha and house keeper Joe

This place was amazing. Mr.Ram ( I believe his first name is Khan) at the front desk and house keeper Joe made the stay extra special
Stayed 1 night in Sep 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Sep 2025

10/10 Excellent

Ching

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were beautiful and well maintained. The pool was large and clean. Staff were friendly and attentive. It was a great experience!
Stayed 3 nights in Sep 2025

8/10 Good

Tristin

Stayed 1 night in Aug 2025