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Novotel Chiangmai Nimman Journeyhub

4.0 star property

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Photo gallery for Novotel Chiangmai Nimman Journeyhub

Bar (on property)
Exterior
Exterior
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$63
$59 nightly
$63 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
7/77 Moo 2, Huay Kaew Road, Soi Sreesud, Chang Phueak, Chiang Mai, Chiang Mai, 50300
  • Place, MAYA Lifestyle Shopping Center
    ‪5 min walk‬
  • Place, Nimman Road
    ‪9 min walk‬
  • Place, Chiang Mai University
    ‪10 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace (Pet-Friendly)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace (Pet-Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, 2 Twin Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed, Mountain View

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Junior Suite, 1 Double Bed, Mountain View

  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Mountain View

Junior Suite, 1 Double Bed, Mountain View | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Double Bed, Mountain View

  • Mountain view
  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

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  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 132 reviews
$91 nightly
The price is $98
Mar 1 - Mar 2
Total with taxes and fees
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About the neighborhood

Chiang Mai

Located in Chiang Mai (Chang Phueak), Novotel Chiangmai Nimman Journeyhub is within a 15-minute walk of Nimman Road and Chiang Mai University. .This hotel is 2.9 mi (4.7 km) from Tha Phae Gate and 3.4 mi (5.4 km) from Chiang Mai Night Bazaar.

What's nearby

  • MAYA Lifestyle Shopping Center - 5 min walk - 0.3 miles
  • Nimman Road - 9 min walk - 0.5 miles
  • One Nimman - 9 min walk - 0.5 miles
  • Chiang Mai University - 10 min walk - 0.6 miles
  • Wat Chet Yot - 14 min walk - 0.8 miles

Getting around

  • Chiang Mai Railway Station - 17 min drive
  • Chiang Mai Intl. Airport (CNX) - 20 min drive

Restaurants

  • ‪หลึก | LUEK - ‬5 min walk
  • ‪โกเผือกโกดำ - ‬3 min walk
  • ‪Funky Grill (ฟังกี้กริลล์) - ‬4 min walk
  • ‪Lush Café & Garden - ‬2 min walk
  • ‪Funky Roaster - ‬4 min walk

About this property

Novotel Chiangmai Nimman Journeyhub

Hotel with free parking, 9-minute walk to Nimman Road
Novotel Chiangmai Nimman Journeyhub offers 202 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Food Exchange, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Food Exchange - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: THB 530 for adults and THB 275 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food Exchange

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 1187 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1424.4 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately THB 530 for adults and THB 275 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: THB 1187 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1424.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Chiangmai Nimman Journeyhub Opening May 2019 Hotel
Novotel Nimman Journeyhub Opening May 2019 Hotel
Novotel Chiangmai Nimman Journeyhub Opening May 2019
Novotel Nimman Journeyhub Opening May 2019
Novotel Chiangmai Nimman Journeyhub Opening May 2019 Hotel
Novotel Nimman Journeyhub Opening May 2019 Hotel
Novotel Chiangmai Nimman Journeyhub Opening May 2019
Novotel Nimman Journeyhub Opening May 2019
Hotel Novotel Chiangmai Nimman Journeyhub (Opening May 2019)
Novotel Chiangmai Nimman Journeyhub Hotel
Novotel Chiangmai Nimman Journeyhub SHA Plus
Novotel Chiangmai Nimman Journeyhub Chiang Mai

Novotel Chiangmai Nimman Journeyhub Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 90 out of 218 reviews
Rating 8 - Good. 81 out of 218 reviews
Rating 6 - Okay. 33 out of 218 reviews
Rating 4 - Poor. 7 out of 218 reviews
Rating 2 - Terrible. 7 out of 218 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Daljeet

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
One of the rudest staff I have ever seen. Zero service and always busy. Refused to help me with the coffee machine, refused to provide ketchup with omlet. The list will go on. I think this hotel staff needs to be sent back to the management school. And it’s not just me, while travelling to the next hotel the taxi shared a similar experience of many other guest. Apparently he has taken many passengers to other hotels. For the same reason “ Bad service “
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel, Iluka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, the room was big and very clean, staff were smiling and so eager to help. Good swimming pool but it closes quite early at 7 PM.
Stayed 2 nights in Oct 2025

4/10 Poor

James

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facilities didn't meet my expectations, the air conditioning didn't work properly, and when I returned to my room after going out, it wasn't cleaned. The location wasn't great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with an amazingly friendly staff!
Stayed 4 nights in Oct 2025

10/10 Excellent

Emily Matinee

Liked: Cleanliness, staff & service, property conditions & facilities
Happy to recommend and hapoy to return.
Stayed 4 nights in Sep 2025

4/10 Poor

yongmi

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

not recommend

I booked five nights based on the reviews, but I was very disappointed. The room had a persistent musty smell, and there was also a strong odor of cigarette smoke, which seemed to be coming from downstairs or somewhere within the building. In addition, the shower area had a significant amount of mold, and each time I opened the bathroom door, there was an overwhelming stench of mold and dampness. I understand this may not be a top tier luxury hotel, but considering the brand, the overall condition was far below expectations. I was disappointed with Novotel at Bangkok Airport before because it wasn’t clean and the price was high, but I booked it this time hoping it would be different. However, it still seems that, at least in Thailand, Novotels don’t really meet the standards expected of the brand.
Stayed 1 night in Sep 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kittipong, sylmar

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 3 nights in Jul 2025

8/10 Good

Blanca

Stayed 2 nights in Jul 2025

10/10 Excellent

Noppakao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and modest. Friendly staff. Very helpful, They helped getting Grab ride for me.
Stayed 6 nights in Apr 2025

10/10 Excellent

Candace

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Free shuttle to nearby shopping mall, coffee in the lobby, breakfast option is plenty.
Stayed 4 nights in Jan 2025

2/10 Terrible

Kemoh

Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay
Stayed 5 nights in Dec 2024

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

David

Traveled with family
Disliked: Staff & service

Just a average stay

Nothing special at all.Abit overpriced for what was offered.
Stayed 3 nights in Nov 2024

8/10 Good

Amarjiva

Stayed 3 nights in Aug 2024

6/10 Okay

Irene

Stayed 2 nights in Jul 2024

10/10 Excellent

Lalita

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2024

10/10 Excellent

Thammanoon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very nice and helpful. We can walk to Maya shopping mall in a few minutes.
Stayed 1 night in Jul 2024

8/10 Good

Thammanoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Gerard

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great buffet breakfast for both westerners and asians. Hotel and rooms are very clean and in new condition. Not sure I’m crazy about the open concept bathroom and room but not a deal breaker. Gym facilities were well equipped with plenty of free weights and machines.
Stayed 5 nights in Apr 2024

10/10 Excellent

Khakanang

Liked: Cleanliness, staff & service
D
Stayed 1 night in Mar 2024