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The Chester Grosvenor

5.0 star property

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Photo gallery for The Chester Grosvenor

A historic building with a prominent entrance labeled "The Chester Grosvenor."
2 restaurants; breakfast, lunch, and dinner served
A historic building with a Tudor-style facade, large windows, and a prominent clock tower.
2 restaurants; breakfast, lunch, and dinner served
A spacious lobby with a marble floor, a reception desk, and a staircase with patterned carpet.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $217
$181 nightly
$217 total
Total with taxes and fees
Aug 19 - Aug 20

Explore the area

View in a map
Eastgate Street, Chester, England, CH1 1LT
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Place, Chester Racecourse
    ‪10 min walk‬
  • Airport, Manchester (MAN)
    ‪60 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, a wooden coffee table, a desk with a lamp, and a chair.

Superior Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, desk

Classic Double Room

9.2 out of 10
Wonderful
(58 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A bedroom with a bed, a nightstand, a lamp, and a large mirror.

Deluxe Room

9.2 out of 10
Wonderful
(81 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

9.2 out of 10
Wonderful
(41 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Aug 16 - Aug 17
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About the neighborhood

Chester

A stay at The Chester Grosvenor places you in the heart of Chester, within a 10-minute walk of Chester City Walls and Chester Racecourse. .This luxury hotel is 3.1 mi (4.9 km) from Chester Zoo and 6.9 mi (11.1 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • The Rows of Chester - 1 min walk - 0.1 miles
  • Chester Cathedral - 2 min walk - 0.1 miles
  • Chester Town Hall - 3 min walk - 0.2 miles
  • Chester City Walls - 6 min walk - 0.4 miles
  • Chester Racecourse - 10 min walk - 0.6 miles

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪PizzaExpress - ‬2 min walk
  • ‪Muffin Break - ‬1 min walk

About this property

The Chester Grosvenor

The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 80 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Simon Radley Fine Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include limo/town car service, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.
Simon Radley Fine Dining - This fine-dining restaurant serves dinner only. 1-star Michelin rating. Open select days.
La Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Arkle Bar and Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night
Cribs (infant beds) are available for GBP 17.5 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1009 reviews
Rating 8 - Good. 177 out of 1009 reviews
Rating 6 - Okay. 64 out of 1009 reviews
Rating 4 - Poor. 22 out of 1009 reviews
Rating 2 - Terrible. 11 out of 1009 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great location. Great service, food and staff. Would definitely stay again.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Judith

Liked: Staff & service, amenities
The breakfast was lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great hotel in fantastic location with lovely staff…
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent, bed very comfortable. Unlimited continental breakfast was also excellent. Staff were very friendly and helpful. I would definitely recommend this hotel and am looking forward to staying there again when I return to Chester.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, first class hotel in a prime location. Worth the money A+
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

GAIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing time, really comfortable bed, nice mini bar, excellent food and drinks and the staff could not have been more helpfull.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities
Staff were extremely friendly, lovely hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Lovely grand hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, a few steps to begin the city walls walk. Comfortable beds,good size room, helpful staff.Breakfast included,but hot breakfast was an extra charge.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellent Staff friendly and helpful cant do enough for you Walk out side and shops, restaurants so close Food 10/10 Will be booking again soon
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Great room good food &friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel - but what made it special was the staff - they are all so down to earth and extremely friendly… THIS is definitely what makes the hotel - we will be back again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities
Beautiful room and great service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the centre of Chester. Friendly quick check in. Room spacious with everything you need. Have stayed before. Continental breakfast really good choice of quality food, great service. Thanks to all for an enjoyable stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely superb stay as always! Beautiful ‘Prince William Suite’, delicious food, wonderful breakfast and amazing staff who were all courteous, friendly and kind, and very accommodating of our 2 month old!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was freshly cooked with what felt liked quality ingredients.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Just a great hotel great place to stop when visiting Chester staff are amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay at the Grosvenor. The staff were really excellent and looked after everything we needed. The room was incredible and we look forward to staying again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff absolutely superb, beautiful traditional hotel, they don't make them like this anymore! Room generous and room amenities excellent. Food superb although coffee iffy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall,amenities right on the door step
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was beautiful. The bed was very comfortable. Staff were extremely approachable and very helpful and friendly. I worry for their future
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ann

Everything fron our arrival to departure was perfection. Staff exeptionally courteous and helpful - surroundings beautiful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and accommodating. The room was very comfortable. Breakfast was very good. The bar was limited. The exercise room was better than most, but small. Location is perfect. Value for money is good.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Good sized room and location
Stayed 1 night in Nov 2025