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Mercure Chester Abbots Well Hotel

Property class: 4

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Photo gallery for Mercure Chester Abbots Well Hotel

A modern hotel with a curved entrance, large windows, and outdoor seating.
Bar (on property)
Breakfast area
A hotel room with a large bed, bedside lamps, a painting on the wall, a window with a view, and a flat-screen TV mounted on the wall.
A well-maintained garden with a patio area, outdoor seating, and a large decorative pot.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
The current price is $72
$60 nightly
$72 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
Whitchurch Road Christleton, Chester, England, CH3 5QL
  • Place, Dulverton Avenue Park
    ‪16 min walk‬
  • Place, Vicars Cross Shopping Centre
    ‪2 min drive‬
  • Place, Queens Road Park
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪45 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, an air conditioning unit, and a window with curtains.

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(63 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with a large bed, a desk with a chair, an air conditioning unit, and a window with curtains.

Classic Room, 2 Twin Beds

7.6 out of 10
Good
(12 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

A hotel room with a desk, chair, sofa, TV, bed, and a minibar.

Superior Suite, 1 Double Bed

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

A hotel room with two beds, a desk, a chair, and a TV.

Family Room (Classic)

8.0 out of 10
Very good
(11 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Room

Privilege, Double Room, 1 Double Bed

8.6 out of 10
Excellent
(11 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

A hotel room with a bed, bedside lamps, a painting, a window, and a TV mounted on the wall.

Double Room, 1 Double Bed (Compact)

7.4 out of 10
Good
(34 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Room, Multiple Beds (2 Adults and 2 Children)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Chester

Located in Chester, Mercure Chester Abbots Well Hotel is a 4-minute drive from Grosvenor Park and 5 minutes from University of Chester. .This spa hotel is 2.5 mi (3.9 km) from Chester City Walls and 2.7 mi (4.3 km) from Chester Racecourse.

What's nearby

  • Dulverton Avenue Park - 16 min walk - 0.9 miles
  • Vicars Cross Shopping Centre - 2 min drive - 0.9 miles
  • Chester Music Theatre - 2 min drive - 1.1 miles
  • St Paul's Church - 3 min drive - 1.3 miles
  • Queens Road Park - 3 min drive - 1.3 miles

Getting around

  • Bache Station - 7 min drive
  • John Lennon Airport (LPL) - 39 min drive

Restaurants

  • ‪The Cornerhouse - ‬4 min drive
  • ‪Cherry Orchard Inn - ‬17 min walk
  • ‪The Cellar - ‬4 min drive
  • ‪Sea Breeze - ‬16 min walk
  • ‪The Boathouse - ‬4 min drive

About this property

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Stay in one of 126 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at The Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1003 reviews
Rating 8 - Good. 308 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel ,short taxi ride from Chester Centre.Great staff,lovely rooms.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the 2 night stay in the hotel, staff were polite, breakfast was lovely and kids loved the swimming pool. Nice place
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room and good breakfast ..
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good stay and great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% recommend this property, excellent value, clean and tidy, room great, spa facilities lovely, breakfast well provided and attentive staff especially the lady working on both mornings. Would highly recommend this hotel. Thank you to all the hard working staff during this hot weather!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We were only overnight as had to leave early for ferry but found it fine staff friendly and helpful. Would stay again on my next trip
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Had a great stay staff are very friendly and helpful
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfy, breakfast was nice,and plentiful with polite staff
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff were all lovely and helpful. The room and the hotel itself was very clean, however a bit tired but there was workmen in during our stay so looks like they are getting some work done. We'd definitely be back
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are a credit to the hotel.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overnight stay but the staff are very friendly and a tentative. Room was very clean the bed was very comfortable a good choice of breakfast. I’ll be staying again when I’m in the area
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Breakfast was very good and staff was very helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great service, amazing breakfast, room and swiming pool. Definitely recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking, which was great! Our room was lovely and spacious. The spa facilities were great and the staff on front desk were amazing. 100% would go back again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, staff excellent and helpful, great breakfast, fantastic pool facilities, thanks
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and pool was good. No air conditioning in the rooms and fire alarms kept going off in the evening. Overall was a good stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and well situated hotel. Free parking for guests. Excellent value for money.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Vlean and nice view, the staff are good and very helpful
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was okay, fair. Clean enough. Room was a bit dated and dog eared and ready for a refurb. Stayed in better hotels for much less money. Breakfast was good. Struggled a bit with the bar and waiting staff and their poor command of the English language.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed for an overnight stay in Chester, plus loads of great amenities. However it was very warm in the rooms but it was an exceptionally hot day
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room great price good food friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff clean room and great facilities
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Nice cooked breakfast, lots of choices, staff a bit weird but otherwise fine
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a few nights no frills stay. Staff were very friendly and welcoming. Room was clean. Hotel is dated but very reasonable price.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
No air conditioning in rooms (just in bar and lounge. ) rooms need updating . Rest all good
Stayed 3 nights in Jul 2026