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Crabwall Manor Hotel & Spa

3.0 star property

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Photo gallery for Crabwall Manor Hotel & Spa

Indoor pool, sun loungers
Bar (on property)
Gym
Exterior
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$94
$79 nightly
$94 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • Place, University of Chester
    ‪4 min drive‬
  • Place, Countess of Chester Hospital
    ‪5 min drive‬
  • Place, Chester Zoo
    ‪6 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪37 min drive‬

Room options

Junior Suite

  • Sleeps 2

View all photos for Classic Double or Twin Room, 1 Bedroom

Classic Double or Twin Room, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Classic Double or Twin Room, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • Garden view
  • 125 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Double or Twin Room, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 146 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Junior Suite

  • 156 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Classic Single Room

10.0 out of 10
Exceptional
(1 review)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Master Suite

Master Suite | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Master Suite

  • Garden view
  • 186 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Family Double or Twin Room

  • Garden view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Double or Twin Room, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Classic Double or Twin Room, 1 Bedroom

  • Sleeps 2

View all photos for Superior Double or Twin Room, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Double or Twin Room, 1 Bedroom

  • Sleeps 2

Master Suite

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Suite With Double Bed And View-Non-Smoking

  • Sleeps 2

Similar properties

Exterior
The Mill Hotel & Spa
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 2,104 reviews
$91 nightly
The price is $109
Feb 26 - Feb 27
Total with taxes and fees
The Mill Hotel & Spa

About the neighborhood

Chester

With a stay at Crabwall Manor Hotel & Spa in Chester, you'll be within a 10-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.3 mi (5.3 km) from Chester Zoo and 4.7 mi (7.6 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • University of Chester - 4 min drive - 1.9 miles
  • Countess of Chester Hospital - 5 min drive - 1.9 miles
  • Chester Zoo - 6 min drive - 2.9 miles
  • Chester City Walls - 6 min drive - 3.0 miles
  • Chester Cathedral - 7 min drive - 3.2 miles

Getting around

  • Bache Station - 4 min drive
  • Chester (CEG-Hawarden) - 37 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬8 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪George's Fish and Chips - ‬6 min drive

About this property

Crabwall Manor Hotel & Spa

Crabwall Manor Hotel & Spa offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Espa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Crabwall Manor Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 for adults and GBP 12 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have elevators

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa

Crabwall Manor Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Emma

Liked: Cleanliness
Disliked: Amenities
On arrival to reception we over heard a complaint that wasnt being handled discreetly and sounded like it hadnt been dealt with properly. The room was ok but it was cold. On returning back from an evening out we fou d the room still cold, no heating, the door handle on the inside was held on by 1 screw, and the bed lock holding the two beds together broken. I teied calling reception with no response. Wrnt diwn to reception to find a note saying night porter away from.desk use radio for attention. There was no instructions to use the radio. Night porter could only offer a small heater as fully booked which had to be left on all.night to keep the room warm which it wasnt designed to do. No offer of extra bedding. Spoke to the manager next morning who was professinal and dealt with the complaint as she should taking notes and apologising. On the plus side ahower was hit and breakfast ok but the standard of ths hotel needs to be better with some maintenance updating to fix some quite dangerous pdoblems
Stayed 1 night in Nov 2025

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Emma

Disliked: Property conditions & facilities
Check in was good. Room spacious but very tired but comfortable Although it appeared clean it was grubby. Stained carpets, cracked window, mould around bath
Stayed 2 nights in Nov 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
The room was clean, staff very friendly and helpful. I had room 7, not much of a view from window though, it looked straight out at the air vent for the kitchen so occasionally had cooking smells wafting into the room, other than that a pleasant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities
Comfortable, spacious and welcoming
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
Room spotless except for the damaged waste bin in bathroom. Room spacious and tastefully decorated. Bed very comfortable. Loved the large bath. Enjoyed breakfast. Great selection. The only issue we had was poor lighting.
Stayed 1 night in Nov 2025

6/10 Okay

Amlyn

Disliked: Cleanliness, amenities
The staff were fine. However the property was in great need of attention. Furniture in room was ripped, water tepid, property generally in need of a thorough cleaning. Property has great potential but needs attention for it to realise that potential.
Stayed 1 night in Nov 2025

10/10 Excellent

LAURA

Traveled with group
Liked: Cleanliness, staff & service, amenities
Beautiful building. Lovely friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms and spa excellent. Food very good Service in restaurant a little disappointing. Young Indian girl was reluctant to seat 4 of us together. Then we were missing a table setting and then she filled our water glasses with a degree of impatience, spilling water on the table .
Stayed 1 night in Nov 2025

10/10 Excellent

Karl

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Lucy

Disliked: Cleanliness, amenities, property conditions & facilities
Room was shabby and in need of repainting and re carpeting, the walls and ceilings were so thin you could hear everyone moving around throughout the night- I could even hear bedsprings from the room above. Spa was ok but again in need of some tlc. Nowhere near worth the £170/night
Stayed 1 night in Oct 2025

6/10 Okay

Sam

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor value for money, tired and things falling apart. People were nice and you could see it was a nice place once upon a time.
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

2/10 Terrible

Craig

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faulty Towers at Crabwall Manor

Faulty Towers springs to mind. Poor service, very unclean, stains on bed linen, damp on walls, feisty smell. Tried to book into the empty restaurant, only to be told that there was a 2 x hour wait. I had to drive into Chester to get food. Breakfast is as like a game of hide and seek to find the cooked food option. When complained I was given a better room but once again the furniture looked like it was out of a second hand shop and had no padding and the chair in the room was filthy. An absolute disgrace, please avoid at all costs!
Stayed 1 night in Oct 2025

6/10 Okay

Gavin

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
First impressions room was very spacious. On closer inspection found mould on bathroom ceiling and tiling around shower dirty. Wifi in our room was hit and miss which was a bit of disappointment for the kids. Beds were comfy and we all slept well. Breakfast room was very dated and our table was wobbly, tables and chairs need renewing in my opinion. Overall though non of my niggles impacted our stay.
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel with spacious room. The spa and gym need updating. Unfortunately the service was generally poor. The staff are not very well trained and don’t offer to look into anything if they don’t know the answer. More specific training and general customer service training would help to improve the service.
Stayed 1 night in Oct 2025

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel/health spa was well maintained and clean. The staff seemed stressed which reflected in the approach to guests. The unfortunately was right next to a fire door to the corridor to where our room was, it banged all night with other guests that where shouting and letting the fire door dang shut. So a good night's sleep didn't happen.
Stayed 1 night in Oct 2025

4/10 Poor

Jonathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice venue, gym a little tired but I understand new equipment is on its way. Service in the restaurant and bar was poor. Multiple people waiting 15+mins to pay for their meal or order drinks. I gave up waiting and went to the bar. I was kept up till midnight by a group socialising under my room. Then building work began at about 1am in the room below mine. Impossible to sleep through so went to reception ask for it to stop or to be moved to a different room. This was not an option so I went and asked the workmen to stop. I will not be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Alyson

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We had a superior room which was spacious with a huge bathroom (separate bath and shower). Because of its position, overlooking an enclosed garden, and at the end of a corridor, it was very quiet. There is no lift so cases had to be carried upstairs. Several areas of hallway carpet are stained and worn. The bed was very large and comfortable but the room lacked some amenities, e.g. a fridge, adequate lighting over mirrors in the bedroom, coffee and tea but no biscuits. Dinner was served in a strange, small and noisy (because of other guests in a group of six who became louder as the evening wore on) restaurant. Our table was perfect for 2 except that the chairs were easy chairs, not dining chairs, so the table was too high to eat at comfortably. Moving would have put us next to the noisy table! Service was not good and I spoke to duty manager in the morning to explain what the service lacked, i.e. prompt attention, a menu to share (not one each!), no wine list without asking, no smiles or friendliness from staff, lack of knowledge about menu choice, etc. The food itself was hot and fine, albeit expensive). Breakfast was served in a different dining room which was better equipped in terms of tables, chairs at appropriate heights, etc. The pool facilities are a little in need of maintenance too; sections missing in jacuzzi surround, for example. Some lockers don't work as the locks are broken. Mine, once locked, wouldn't open again post swim so a member of staff helped.
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good equipment and availabilty
Stayed 1 night in Oct 2025