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The Terrace at Lake Junaluska

3.5 star property

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Chapel
Restaurant
Property grounds
Lobby sitting area
Premium bedding, blackout drapes, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
$136
$115 nightly
$136 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
689 North Lakeshore Drive, Lake Junaluska, NC, 28745
  • Place, Lake Junaluska Conference and Retreat Center
    ‪13 min walk‬
  • Place, Lake Junaluska Golf Course
    ‪3 min drive‬
  • Place, Blue Ridge Health - Haywood
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪39 min drive‬

Room options

Room, 1 King Bed, Lakeside

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Lakeside (2nd Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside (2nd Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Northside)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lakeside

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Northside)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Best Western Smoky Mountain Inn
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,002 reviews
$81 nightly
The price is $90
Mar 29 - Mar 30
Total with taxes and fees
Best Western Smoky Mountain Inn

About the neighborhood

Lake Junaluska

Located in Lake Junaluska, The Terrace at Lake Junaluska is on the waterfront, within a 5-minute drive of Lake Junaluska Conference and Retreat Center and Lake Junaluska Golf Course. .This family-friendly hotel is 13.9 mi (22.4 km) from Great Smoky Mountains National Park and 10.6 mi (17.1 km) from Cataloochee Ski Area.

What's nearby

  • Lake Junaluska Conference and Retreat Center - 13 min walk - 0.7 miles
  • Lake Junaluska Golf Course - 3 min drive - 1.5 miles
  • Blue Ridge Health - Haywood - 3 min drive - 1.9 miles
  • Biltmore Estate - 34 min drive - 33.0 miles
  • Harrahs Cherokee Casino - 38 min drive - 26.9 miles

Getting around

  • Asheville Regional Airport (AVL) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Dunkin' - ‬15 min walk
  • ‪Angelo's Family Pizza & Pasta - ‬7 min drive
  • ‪Starbucks Waynesville - ‬6 min drive

About this property

The Terrace at Lake Junaluska

The Terrace at Lake Junaluska offers 105 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Make yourself at home in one of the 105 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find outdoor tennis courts, 4 outdoor pickleball courts, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at Terrace Hotel Dining Room or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Terrace Hotel Dining Room - Onsite buffet restaurant.
Gifts and Grounds - Onsite coffee shop. Open select days.
Crepes & Custard - Onsite café. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe

Restaurants on site

  • Crepes & Custard
  • Gifts and Grounds
  • Terrace Hotel Dining Room

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 6 outdoor tennis courts
  • Basketball
  • Boat tours
  • Canoeing
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Lifeguards on site
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Terrace Lake Junaluska Hotel
Terrace Lake Junaluska
The Terrace at Lake Junaluska Hotel
The Terrace at Lake Junaluska Lake Junaluska
The Terrace at Lake Junaluska Hotel Lake Junaluska

The Terrace at Lake Junaluska Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 456 reviews
Rating 8 - Good. 100 out of 456 reviews
Rating 6 - Okay. 42 out of 456 reviews
Rating 4 - Poor. 20 out of 456 reviews
Rating 2 - Terrible. 16 out of 456 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Highly recommend! We stayed during Thanksgiving and the staff was phenomenal, the food was incredible, and Lake Junaluska was breathtaking. We will be coming back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and professional. The room was great. A wet bar with refrigerator. Water pressure and temperature was very good. Breakfast buffet was plentiful and tasty. Check in and check out were seamless. I look forward to going back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay. The buffet breakfast was very good.
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
The room was clean and comfortable. Staff was so sweet and attentive. We enjoyed the breakfast with so many delicious choices.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Enjoyed our stay and hope to stay longer next time
Stayed 1 night in Nov 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities
Beautiful location, friendly staff, great breakfast!
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, breakfast was great and parking easy. Only no daily service in the room only clean towels if requested.
Stayed 2 nights in Oct 2025

8/10 Good

Lawrence

Traveled with partner
Liked: Amenities
Friendly staff, easy access, nice breakfast buffet. Really relaxing atmosphere and nice views of the lake.
Stayed 2 nights in Nov 2025

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Beautiful property
Stayed 1 night in Nov 2025

10/10 Excellent

Franco

Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
Room #1418 was clean, with no bugs, and had a very comfortable bed. The employees were kind, especially the little old lady at the check-out desk by the second parking lot entrance. She offered me the last of the coffee before putting it away, and we chatted for a bit, which was sweet of her. My favorite part of the hotel was the interesting and varied selection of tea offered in the lobby. It wasn’t just the standard black, breakfast, green, or chamomile tea. They also had options like Sleepytime, Orange & Spice, and Lemon Ginger, as well as apple cider. For improvements, the coffee machine in Room #1418 had to be moved across the room because there wasn’t an accessible outlet nearby. The coffee tray was broken, with the rim lifting up and the bottom melted onto the wooden TV dresser. The dresser was scuffed and could use a fresh coat of paint or refinishing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elamparithi

Liked: Cleanliness, amenities, property conditions & facilities
Nice place and well maintained
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Oct 2025

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness
The staff was extremely courteous and check in was easy. I didn't expect the room and bathroom to be so small. It looked really nice on the outside but parking was not easy. That could be because it was on the side of a mountain and the only level ground was around the lake which was beautiful. So it was okay for 1-night. I would not stay more than that and I probably won't stay there again. Friends stayed at Air BnB which was much nicer.
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time and place. My 3rd time, and it did not disappoint
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Noisy and old. Although a beautiful location this property is in need of some serious updating and redecorating. Our ceilings had peeling paint and brown damp patches. Beds were too soft (rolled into the middle) and furnishings were dated and shabby/scratched looking. Air conditioning units were extremely noisy! Cleanliness however could not be faulted.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Stayed 1 night in Oct 2025

10/10 Excellent

Woody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, it was clean, comfortable and well maintained.
Stayed 1 night in Oct 2025

10/10 Excellent

Calbert

Stayed 1 night in Oct 2025

8/10 Good

Robert

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked breakfast. I did not like that housekeeping did not clean my room.
Stayed 3 nights in Oct 2025

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities
The property is really run down and cobwebs everywhere. They need to update the property and bring it into the 21st century.
Stayed 2 nights in Oct 2025

2/10 Terrible

Vojsava

Disliked: Cleanliness, staff & service, property conditions & facilities
The condition of the room was terrible, we found cockroaches, sheets on the bed were extremely wrinkled, heat was not working ( temperature at night dropped to 35 ) breakfast area we had to change 4-5 plates because they were dirty Windows of the resort were not clean and full of spiders like a gohst house
Stayed 3 nights in Oct 2025

10/10 Excellent

Randall

Stayed 4 nights in Oct 2025

6/10 Okay

CARLOS M

Stayed 1 night in Oct 2025