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SureStay by Best Western Cherokee on the River

Property class: 2

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Photo gallery for SureStay by Best Western Cherokee on the River

A hotel room with a large bathtub, a bed with a brown blanket, a patterned carpet, and a hallway leading to another room.
A large, multi-story building with a symmetrical facade, multiple chimneys, and a well-maintained lawn.
A balcony with a view of a river and forest, two chairs, and a table.
A room with a sofa, a table, a lamp, a painting, and a window with curtains.
A reception area with a stone counter, framed pictures, and a potted plant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking available
  • 24/7 front desk
The current price is $74
$64 nightly
$74 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
44 Tsalagi Rd, Cherokee, NC, 28719
  • Place, Oconaluftee Islands Park
    ‪2 min drive‬
  • Place, Eastern Cherokee Agency
    ‪2 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪6 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a large bed, a separate sitting area, a bathtub, and a window.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Nonsmoking, Accessible

A hotel room with two beds, a desk, a chair, and two lamps.

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Smoking

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a window with curtains.

2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, River View

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Balcony, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a television, a desk, and a view of the outdoors.

Standard Room, 2 Queen Beds, Balcony, River View

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a television, a desk, and a view of the outdoors.

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

A hotel room with a bed, a red sofa, a wooden table, and a patterned carpet.

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a dresser, and a TV.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub, River View

A hotel room with a bed, a dresser, a nightstand, a lamp, a painting, and a mirror.

Suite, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, River View

A hotel room with a bed, a dresser, a nightstand, a lamp, a painting, and a mirror.

Suite, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, River View

A hotel room with a bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

A hotel room with a bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, River View

A hotel room with a bed, a desk, a mirror, a painting, and a bathroom.

Suite, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Nov 3 - Nov 4
Total with taxes and fees
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About the neighborhood

Cherokee

With a stay at SureStay by Best Western Cherokee on the River in Cherokee, you'll be a 4-minute drive from Harrahs Cherokee Casino and 8 minutes from Great Smoky Mountains National Park. .This hotel is 9.2 mi (14.8 km) from Great Smoky Mountains Railroad and 1 mi (1.6 km) from Oconaluftee Islands Park.

What's nearby

  • Oconaluftee Islands Park - 2 min drive - 1.3 miles
  • Eastern Cherokee Agency - 2 min drive - 1.5 miles
  • Oconaluftee Indian Village - 5 min drive - 2.3 miles
  • Harrahs Cherokee Casino - 6 min drive - 3.6 miles
  • Great Smoky Mountains National Park - 6 min drive - 4.2 miles

Getting around

  • McGhee Tyson Airport (TYS) - 126 min drive

Restaurants

  • ‪Granny's Kitchen - ‬5 min drive
  • ‪Arby's - ‬3 min drive
  • ‪Noodle Bar - ‬5 min drive
  • ‪The Rice Wagon Cherokee - ‬5 min drive
  • ‪Peter's Pancakes & Waffles - ‬4 min drive

About this property

SureStay by Best Western Cherokee on the River

SureStay by Best Western Cherokee on the River offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. This Cherokee hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 88 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wireless internet access (surcharge) and a vending machine.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn River
Comfort Inn River Cherokee
Comfort Inn River Hotel Cherokee
Rodeway Inn River Hotel Cherokee
Rodeway Inn River Cherokee
Rodeway Inn River
Comfort Inn Cherokee Nc
Cherokee Comfort Inn
Rodeway Inn Suites On The River
Rodeway Inn & Suites Cherokee On the River Hotel
Rodeway Inn & Suites Cherokee On the River Cherokee
Rodeway Inn & Suites Cherokee On the River Hotel Cherokee

SureStay by Best Western Cherokee on the River Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 399 out of 1003 reviews
Rating 8 - Good. 333 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was friendly quiet area and the view was pleasant
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in the middle of renovations but it was still a very good experience!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the middle of a remodel, but the parts that are finished are beautiful. Would stay again when remodel is completed.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, very clean facility. They are remodeling all of the rooms and they are looking very nice. They need to step up their breakfast a little, but otherwise it’s a very nice hotel and we enjoyed our stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Room was clean, bed was comfortable, had a good view of the river. Our room was spacious. Nice morning breakfast included. Would stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the river view. I would consider myself very picky and I was pleased with the room. Definitely will stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and the AC did keep the room cool. Accommodations were comfortable and the balcony at back of room with the river right outside was very pleasant. Would stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Amazing view, and love the option for a smoking room. Renovations in progress and they are improving.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay at clean, easy parking friendly staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room, comfortable bed and great location. Breakfast was decent. Facilities are definitely dated but solid value for the money
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
we absolutely loved this property! front desk lady was kinda rude & tried to charge us twice (in cash then tried to charge our card) thankfully the manager fixed it and told her just to give us our cash back. housekeeping was daily which was nice. definitely would stay again!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Parking was easy, room was clean, air conditioning worked well. Our room had balcony with river view which was so serene & beautiful! Not much options for breakfast though, very very basic. Overall good for 1 night stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Clean room, great view of river. Convenient drive to everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted us with smiles. Hotel was going through some remodel in the lobby with a beautiful center of the room fireplace. The balcony views from our room was beautiful and relaxing. It was not in the center of town with all the hustle and bustle which I enjoyed but still very close to everything. This wasn’t a very planned trip just a very last minute mountain ride with overnight stay so we were very satisfied with our choice!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Our room was a little dated but they were renovating. It had a musty smell. The staff were friendly and were very quick to respond when we had no remote for the TV. The continental breakfast area was remodeled and very nice. All in all for the money it was okay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some updates & repairs, but room was very clean, staff was friendly, location was great, quiet and secluded but close enough to town! Would definitely stay there again.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaints we have is there was no one way the desk to check us in when we arrived. We had to call the hotel to get someone to come to us. Other than that the stay was great!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent thank you.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the room was very nice and had a great view
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautiful my husband and I will definitely be returning
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Was under renervation
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay..breakfast was not great at all but that’s how it goes lol.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2026