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Best Western Smoky Mountain Inn

2.5 star property

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Photo gallery for Best Western Smoky Mountain Inn

A hotel entrance with a covered driveway, stone facade, and landscaped garden.
A hotel with a pool, surrounded by well-maintained landscaping and a mountainous backdrop.
A patio with a fire pit, wicker chairs, and a decorative planter.
A modern kitchen with wooden cabinets, a central island, and a dining area with a glass table and chairs.
A hotel room with two beds, a desk, a chair, a lamp, a telephone, and a painting on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $110
$99 nightly
$110 total
Total with taxes and fees
Aug 2 - Aug 3

Explore the area

View in a map
130 Shiloh Trl, Waynesville, NC, 28786
  • Place, Balsam Spa
    ‪2 min drive‬
  • Place, Lake Junaluska Conference and Retreat Center
    ‪7 min drive‬
  • Place, Great Smoky Mountains National Park
    ‪36 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a bathroom with a mirror and sink.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A bathroom with a shower, toilet, sink, and a mirror.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, and a minibar.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a TV on a stand, a wardrobe, and a bathroom with a sink and mirror.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a desk, two beds, a TV, and a bathroom with a mirror.

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Balcony view
Econo Lodge Waynesville
Waynesville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 740 reviews
$77 nightly
The price is $85
Aug 2 - Aug 3
Total with taxes and fees
Econo Lodge Waynesville

About the neighborhood

Waynesville

Located in Waynesville, Best Western Smoky Mountain Inn is within a 5-minute drive of Balsam Spa and Folkmoot Friendship Center. .This hotel is 18.8 mi (30.3 km) from Great Smoky Mountains National Park and 4.6 mi (7.4 km) from Pisgah National Forest.

What's nearby

  • Balsam Spa - 2 min drive - 1.5 miles
  • Lake Junaluska Conference and Retreat Center - 7 min drive - 5.8 miles
  • Great Smoky Mountains National Park - 36 min drive - 21.2 miles
  • Biltmore Estate - 41 min drive - 39.8 miles
  • Harrahs Cherokee Casino - 43 min drive - 35.2 miles

Getting around

  • Asheville Regional Airport (AVL) - 44 min drive

Restaurants

  • ‪Blue Ridge Beer Hub - ‬5 min drive
  • ‪Taco Bell - ‬15 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬2 min drive
  • ‪Papas & Beer - ‬2 min drive
  • ‪Maggie's Galley - ‬3 min drive

About this property

Best Western Smoky Mountain Inn

Best Western Smoky Mountain Inn offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chrys

great place!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quick overnight stay, however, all the staff was polite and helpfiull. I would definitely stay there again when coming thru
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick overnight stay for us but the staff was friendly, the room was clean and quiet and the coffee was good. All we needed for a quick turn around.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jean Forrest

Liked: Cleanliness, amenities, property conditions & facilities
Love the rooms and great breakfast!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service
Clean comfortable room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and well-maintained. Rooms were organized properly.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kenton

Liked: Cleanliness
Disliked: Amenities
I good place to lay your head. Not much impressive about the property except the view of the mountains and it was clean. Nothing special about the breakfast, but enough to have something to eat before heading out. For people traveling through, it’s quiet and clean and worth the stay. For those wanting something special for a couple days on vacation, I would look elsewhere.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always kind and helpful and the rooms are super clean and they have comfy beds.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good. No issues. Our cleaning lady was extremely kind
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, amenities
Clean room it’s so nice, staff was on but great place to stay
Stayed 1 night in Jan 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very basic. Please add more to the menu.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jaye

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, mediocre breakfast. Good sound insulation - we didn't hear any traffic noise from the 4-lane highway nearby.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room, so quiet.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Reynald

Liked: Cleanliness, property conditions & facilities
This is my go to hotel when in the area, clean comfortable quiet plenty of parking
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, friendly staff. Will stay again!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Super friendly staff and comfortable bed
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Steven

Liked: Staff & service
It served a purpose. Friendly staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and near everything.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
For the value, it was great! Updated, clean, larger dorm fridge, and gift bag. Staff was very nice. My only critique would be the breakfast selection had cereal, toast, oat meal and waffles. No eggs or other choices. But really a nice place.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Decent and good location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kirk A.

Liked: Cleanliness, amenities, property conditions & facilities
Room was great.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, relaxing space
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
The room was clean and continental breakfast was good. It was just myself and great for my weekend getaway. The wall was a little thin and some next door noise could be heard but luckily my neighbor wasn’t bad. Excellent value for the money
Stayed 2 nights in Feb 2026